Top Professional Services Management Challenges – Part 1
by Rudolf Melik, Chief Executive Officer, Tenrox

Perspectives on managing an embedded services team in a high tech company Managing the professional services team has been and continues to be one of the most demanding positions at any fast growing high tech company with an embedded service team. Our professional services team went through some major organizational changes and process improvements as we transformed our business starting five ...Read More

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"If you have a variable pay - how is it structured (just on utilization or also on goals/customer satisfaction or other metrics)? What percentage do you tie to the variable pay component?" - Sallie S. Read More

"How many PSO managers have truly packaged offerings that are sold 100% by the product sales team? What challenges to you face? What benefits?"- Andrea M. Read More

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