Hi Tom,
One of the approaches that I have used is to determine the governance model for the PMO. As you know, there is no consistency in the way that organizations define a PMO (Project or Program Management Office). The authority of PMO’s can range from reporting on project activities with no direct responsibility for project performance to having full control of projects.
For example, I define PMO’s as existing in four levels. The levels are based on an organization’s needs.
Level 1, the Enterprise PMO, is a newly emerging entity that addresses the need for organizations to transform strategy into actionable pieces. Levels 2, 3, and 4 express the Project Management view of project governance.
Level 1 (Enterprise PMO)
- Provides enterprise support for strategy development
- Governs the Program Management Offices
- Provides methodology, estimating, organization, and prioritization skills to executive management in defining actionable items that flow from a strategy
- Maintains close communication and coordination with executive management
- Assists in aligning projects and programs with business and IT strategy objectives (i.e., manages the application portfolio)
- Assists in eliminating duplication of effort and conflicting projects or programs
- Identifies potential opportunities for cross-functional sharing of technology or applications to maximize benefit
- Assists executive management in developing and administering performance metrics that drive alignment of organizational effectiveness with strategic objectives
Level 2
- Provides analysis and reporting on project activity, such as status reporting and issues management
- Provides executive dashboard reporting to management and customers across projects
- Acts as an information brokerage across projects and programs
Level 3
- Audits projects and programs for conformity with standards and procedures
- Determines and publishes the methodology to be followed
- Determines and provides the tools for project and program management
Level 4
- Has project and program managers assigned to it
- Supports project and program managers with guidance and expertise in project and program management practices
- Provides mentoring and coaching to project and program managers
- Opens lines of communication between project and program managers, subject matter experts, team members, and the organization
I hope that this helps in starting your approach to evaluating an existing PMO.
Best Regards,
Charles
chgo, 98-01
P.S. The citation for this information is: Moone, C, (2002), “Program Management Offices: Enabling Corporate Strategy and 21 CFR Part 11 Compliance”, Taratec Development Corporation, NJ
Charles M
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