My firm is being asked to become ISO 9001:2000 certified by one (but only one) of our larger clients. They themselves are certified and it
appears to be part of the system that their suppliers must be too. I have some experience of the certification process from a past life and
I have some doubts about the entire validity of these standards in the field of professional services. But this may be a case of “comply or
we won’t buy”. If so, we count the cost, decide if it’s worth it, and suck it up if it is.

A couple of questions then:

a. Can anyone recommend a consultant who could help us understand the cost of achieving certification and could help us get there? Ideal
location is Austin, TX, but Munich, Germany would work too.

b. Has anyone received the same kind of “encouragement” to become certified but pushed back successfully? Any thoughts on doing that?

Thanks,

Tommy K