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G’Day Villagers,

Have you… are you ... will you be bundling software products and Professional Services to customers as a single offering?

For example: anyone offering--as a line-item--a combination of (say) education, process definition and license?

Or, have you tried this in the past and abandoned this approach?

Maybe you’ve found it especially helpful?

How about ... contemplating it in the short-term?

What’s been your experience with customer response (e.g., they must know that part of the license fee is being carved out for Services)?
How about your Finance & Legal groups (those kindly folks that monitor VSOE and Revenue Recognition so carefully)?

Oh yes! And ... how’s the Sales Team embrace/avoid this notion?

Welcome your experienced-based comments, suggestions, lessons learned (both beneficial and painful) and general comments.

Warmest regards and Good Hunting Out There....

Rick H.

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Don Sloan
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