Ed Forman and Najeeb Uddin Bring More than 35 Years of Experience in Marketing, Technology and Analytics

Columbia, Md. - June 19, 2008 - Merkle, one of the nation’s largest and fastest growing database marketing agencies, today announced the hiring of two new executives to lead its marketing technology operations. Ed Forman joins as Merkle’s vice president of professional services in the commercial database group and Najeeb “Naj” Uddin joins as Merkle’s vice president, database solutions in the nonprofit group. Together, they will work to ensure Merkle’s marketing technology is a source of competitive advantage in the market, and focus on tight integration among analytics and technology to drive marketing results for Merkle’s clients.

Prior to joining Merkle, Forman served in the dual roles of chief information officer and chief technology officer for Targetbase, where he created a strategic plan for the development and application of business-centric technologies. He also led efforts to implement advanced interactive capabilities and created a new core technology platform to replace Targetbase’s proprietary system. Forman previously worked as manager, database special projects for Targetbase. Between his two positions at Targetbase, Forman served as the director of rapid application development and analytical services at Rapp Collins Worldwide. Forman will be based in Little Rock, Arkansas.

Uddin previously served as vice president, client services at Convio, where he was responsible for the implementation and start-up services for new clients. He designed and implemented solutions combining service and software that enabled clients to achieve their fundraising and constituent engagement goals. Prior to Convio, Uddin worked as the senior vice president, client services, for GetActive Software. Earlier, he was the vice president of professional services and general manager for the Oracle enterprise applications business unit at USi. Prior to that, he was a senior vice president of global operations for APPSHOP, Inc. Uddin also served as a management consultant with Arthur Andersen LLP and has an MBA from Northwestern University. Uddin will be based in Merkle’s headquarters in Columbia, Maryland.

The addition of these two executives continues Merkle’s rapid growth. More than 80 new employees have joined the company since January, and Merkle plans to add an additional 90 employees by the end of the year. To accommodate this growth, the company moved to a larger headquarters in Columbia, Maryland at the beginning of June.

“Securing the world-class talents of these two new executives was imperative,” said Don Patrick, chief operating officer and executive vice president, Merkle. “The competencies Ed and Naj bring to Merkle will further strengthen our marketplace strategy, as well as our ability to serve our clientele with the best technology innovations available to aid their marketing efforts. Further, their expertise will increase the impact of our database solutions and professional services divisions. Their combined experience will enhance Merkle’s competitiveness in key verticals, which will help ensure our continued growth.”

About Merkle

Merkle is one of the nation’s largest and fastest growing providers of data-driven marketing solutions that enable organizations to maximize the results from their marketing investment. Merkle provides strategic consulting, database services, content solutions, analytical services, interactive and creative services, and production services to Fortune 1000 companies and leading nonprofit organizations. With more than 1,100 employees, the privately held corporation is headquartered near Baltimore in Columbia, Maryland with additional locations in Boston, Chicago, Denver, Philadelphia, Seattle and Hagerstown, Maryland. For more information, contact Merkle at 1-877-9-MERKLE.

Veteran Global Services Executive To Expand Integration Company’s Offerings

Mountain View, CA, February 5, 2008 - Cast Iron Systems, the fastest growing SaaS integration appliance vendor, today announced the appointment of Daniel J. Moore to the position of vice president of services. Moore has more than 17 years of senior management experience, during which he has built and led global solutions delivery organizations at both start-ups and top-tier consulting firms. At Cast Iron, Moore will build on the company’s momentous success by enabling its services organization to keep pace with a rapidly expanding customer base.

“Our business grew by 192 percent in 2007, making it essential for us to deliver successful implementations at a blistering rate,” said Ken Comée, CEO at Cast Iron Systems. “Dan has the breadth and depth of experience, particularly in Software-as-a-Service solutions, that Cast Iron needs to sustain our impressive growth.”

Prior to joining Cast Iron, Moore led the rapid development and implementation of SaaS solutions to track worldwide maritime cargo as the director of operations and advanced programs for SaviNetworks. As vice president of professional services for Saqqara Systems, he drove a continuously expanding list of customer implementations and operations for a SaaS catalog management solution to support over 25,000 production users in Asia, Europe, and the U.S. Moore has also served as director of alliances for Avaya’s $700 million CRM solutions portfolio and was responsible for double-digit growth in the group’s OEM and partner channels. As an entrepreneur, he was the co-founder and CTO of OpenShelf, where he drove all development and customer services, leading to the start-up’s successful acquisition. Earlier in his career, Moore spent nine years at Accenture, helping to grow the firm’s CRM practice into one of its largest revenue drivers.

“I was attracted by Cast Iron’s outstanding performance in the red-hot SaaS market,” said Moore. “The demand for rapid implementation services is growing in tandem with the demand for our simple, cost-effective integration appliances. The challenge is rapidly developing new Cast Iron delivery capabilities while maintaining the speed and quality of implementations.”

About Cast Iron Systems
Founded in 2001, Cast Iron Systems is the fastest growing SaaS integration appliance vendor. The company’s flagship iA3000 application integration appliance has garnered Network Computing’s Product of the Year for the past two years. Customers include Allianz, British American Tobacco (BAT), Emerson, Peet’s Coffee & Tea, PGP Corporation, salesforce.com, and Tesla Motors, among many others. Backed by Sequoia Capital, Norwest Venture Partners, and Lehman Brothers, Cast Iron is privately held and led by experienced technology executives from Informatica, Peoplesoft, Siebel, Oracle, Vitria, and webMethods. For more information on Cast Iron Systems, please visit http://www.castiron.com/. 

Application Data Security Leader Taps 17 Year Veteran to Lead Service and Support Organization

Foster City, May 12, 2008 - Imperva® the leader in application data security, today announced the appointment of Sunil Nagdev as Vice President of Worldwide Services. Nagdev bring 17 years of international professional services and support expertise to Imperva. He will head up Imperva’s worldwide professional services, technical support, and training and education organizations.

“Sunil Nagdev is a proven leader with a strong track record for building and managing world class service and support organizations,” said Shlomo Kramer, president and CEO of Imperva. “As our global customer base and partnerships continue to expand, Sunil’s executive leadership will ensure that Imperva’s reputation for exceptional professional and technical support services keeps pace with our growth.”

Sunil Nagdev joins Imperva from Tablus (now part of EMC), a provider data loss prevention technology, where he was vice president of worldwide professional services and technical support. Prior to Tablus, Nagdev was senior vice president of worldwide professional services and technical support at Verity (now part of Autonomy Group), a provider of data management solutions. At Verity, he managed consulting and support services for more than 3,000 customers. He previously served as director of worldwide professional services for Versant Object Technology where he built a global 24x7 technical support organization. Nagdev also held software development positions at Consilium, and ASK Computer Systems. He holds a B.S. in Computer Science from Chico State University.

About Imperva
Imperva is the leader in application data security and compliance. Leading enterprise and government organizations worldwide rely on Imperva to prevent data theft and abuse, and ensure data integrity. The company’s SecureSphere products provide data governance and protection solutions that monitor, audit and secure business applications and databases. For more information, visit http://www.imperva.com

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Imperva and SecureSphere are trademarks of Imperva, Inc. All other brand or product names are trademarks or registered trademarks of their respective holders.

Editorial Contact
Marc Gendron
(781) 237-0341
marc@mqpr.net

New VP to Oversee Expansion of Professional Services and Drive Programs that Support Customer Success

SAN MATEO, Calif., May 13, 2008 - Coremetrics, the leading provider of digital marketing optimization solutions, has appointed Jay A. Holmstrom as vice president for worldwide consulting services. Holmstrom will lead Coremetrics’ efforts in designing and delivering productized consulting services that support the success of customer digital marketing initiatives.

“Digital marketing is becoming increasingly complex,” said Jeff Schmidt, vice president of worldwide sales and services at Coremetrics. “Behavioral targeting networks and syndication of content are becoming the norm, making in-depth analytical skills essential for making the right allocation decisions with respect to marketing spend. But Coremetrics research shows that e-commerce organizations are finding it harder and harder to attract and retain people with the right skills. With his diverse background and association with great brand name companies, Jay will be able to expand our professional services organization and create innovative programs that provide the expertise our clients need. As a result, clients can drive online marketing results despite the shortage of critical talent.”

Commenting on his appointment, Holmstrom said, “Coremetrics provides the richest source of visitor data and the most comprehensive solution for leveraging that data for business insight. My goal as VP of professional services is to help customers use that data effectively so they can get the results they are looking for. We will do this by creating targeted value added services that help Coremetrics customers optimize their digital marketing efforts.”

Holmstrom brings more than 20 years experience in applying information technology to enterprise business problems. Most recently, he was vice president of services for Flashline, Inc., where he was responsible for setting strategic direction and overseeing daily operations of consulting services, customer service, training and customer content and community. In that position, he directed consulting, implementation and educational solutions to support the success of customer initiatives. Prior to that he was with Zabba LLC, Compuware, Key Bank, and Eaton Corporation.

About Coremetrics
Coremetrics is the leading provider of digital marketing optimization solutions. Its solutions generate high return on online marketing investment and continue to pay daily dividends in improved marketing performance. Over 1,000 online business sites, transacting over $15 billion this year, are now using Coremetrics’ Software as a Service (SaaS) solution to optimize online marketing efforts. Coremetrics’ solutions encompass advanced online analytics and precision marketing applications, including search engine bid management, email marketing and cross sell applications to acquire customers more cost effectively, increase conversion rates, and increase lifetime customer value. Clients have recognized over $300M in documented ROI and 87% of clients recognize ROI in 12 weeks or less. The company is privately held with funding from 3i Accel Partners, FTVentures, and Highland Capital Partners and is headquartered in San Mateo, California and competes with Omniture and WebTrends. To learn more about Coremetrics, visit http://www.coremetrics.com or call 877-721-CORE.

Coremetrics has strongly supported online privacy since its inception. To learn more, visit http://www.coremetrics.com/privacy.

Press/Analyst Inquiries:
Bryan Pope
LEWIS PR for Coremetrics
Tel: (415) 992-4400
Email: coremetricspr@lewispr.com

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NetSuite Inc. announces that it has signed a definitive agreement to acquire OpenAir, Inc., a leading provider of on-demand Professional Services Automation software.

San Mateo, CA and Boston, MA (PRWEB) June 2, 2008—NetSuite Inc. (NYSE:N), a leading vendor of on-demand, integrated business management software suites, today announced that it has signed a definitive agreement to acquire OpenAir, Inc., a leading provider of on-demand Professional Services Automation software. NetSuite has agreed to pay approximately $26 million in cash, net of cash on the balance sheet of OpenAir.

In addition, at closing NetSuite will assume approximately $5 million of restricted stock units that will be held by the employees of OpenAir and which will continue to vest through mid-2010. All 56 OpenAir employees are expected to become NetSuite employees and continue in their current roles upon close of the acquisition. In addition, NetSuite will establish an East Coast headquarters in OpenAir’s Boston location, and will continue to invest in the current OpenAir software solutions for a minimum of ten years. OpenAir customers will not be required to migrate to NetSuite products.


This acquisition brings together two of the industry’s leading providers of cloud computing business applications. Just last month, OpenAir’s professional services automation software won the 2008 Software and Information Industry Association (SIIA) CODiE Award for “Best Business Software Solution.” Since 2002, NetSuite has been a leader in creating business management software applications designed for specific industries. NetSuite’s acquisition of OpenAir will accelerate development of NetSuite’s products specifically designed for services companies, particularly project-and-time-based organizations in markets such as professional services, business and IT consulting, legal, accounting, and government contracting.


In addition to continuing to develop OpenAir’s current offerings on a stand0-alone basis, later this year NetSuite and OpenAir will integrate their existing solutions via web services. Over time, OpenAir’s industry-leading features will be added to NetSuite’s ERP / CRM / Ecommerce suite, giving services-centric companies the option of deploying a seamless, end-to-end, on-demand business management software suite.


“OpenAir is the leader in on-demand Professional Services Automation Software, and its customers absolutely love the products. We are excited about leveraging OpenAir’s industry knowledge and customer insight to create the next generation of cloud computing business applications for Services Management,” said Zach Nelson, CEO of NetSuite. “The Services Industry is one of the fastest growing in the world, and the combination of NetSuite and OpenAir will enable us to accelerate our time to market and deliver a feature-rich, fully-integrated, on-demand suite specifically designed for time-and-project based companies.”


“The services market is in need of a major business application revolution not unlike the paradigm shift that took place in high-end manufacturing with the emergence of SAP and fully-integrated ERP systems. By combining OpenAir and NetSuite, we now have the resources to fully execute on our vision and transform the way Services-based companies operate,” said Morris Panner, CEO of OpenAir. “Our customers require integration with their back-office systems, and by combining forces with a leading provider of on-demand ERP suites, we can bring the seamless end-to-end automation for which modern services-based businesses are clamoring.”


“The combination of NetSuite and OpenAir is the holy grail of business systems for a services company. I always thought the OpenAir solution would benefit greatly by incorporating broader business functionality to manage a services business,” said OpenAir customer Jeff Greenberg, Managing Director, Prevalent Networks. “Now the combination of NetSuite and OpenAir could replace my aging and limited ERP systems with the same robust, yet eas-to-use functionality I get with OpenAir.”


The merger is subject to customary closing conditions. Closing is anticipated to take place in June 2008. Under EITF 01-03 “Accounting in a Business Combination for Deferred Revenue of an Acquiree,” NetSuite will not be able to recognize in future periods the majority of deferred revenue that is currently on the balance sheet of OpenAir. As such, the impact of the acquisition on NetSuite’s revenue in 2008 is not expected to be significant and as a result the acquisition is expected to lead to increased GAAP and non-GAAP net losses in 2008. However, NetSuite expects the transaction to be neither dilutive nor accretive to NetSuite’s 2009 non-GAAP earnings. 


Assuming that the OpenAir acquisition closes in the expected timeframe, NetSuite expects its revenue for the second quarter of 2008 to remain unchanged from the prior outlook of $36.0 million to $36.7 million. Non-GAAP net loss per share (which excludes stock-based compensation expense and acquisition related expenses) for the second quarter of 2008 is expected to be in the range of $(0.02) to $(0.01). Non-GAAP net loss (which excludes stock-based compensation expense and acquisition related expenses) for the same period is expected to be between $(1.0 million) to $(800,000). This range is within the company’s previously stated outlook.


For 2008, revenue is expected to be in the range of $156 to $159 million and non-GAAP net loss is expected to be in the range of ($3.5 million) to ($2.5 million). Non-GAAP net loss per share for 2008 is expected to be in the range of $(0.06) to $(0.04)


About NetSuite


NetSuite Inc. is a leading vendor of on-demand, integrated business management software suites for small and midsized businesses. NetSuite enables mid-market companies to manage core business operations in a single system, which includes Accounting / Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Ecommerce. NetSuite’s patent-pending “real-time dashboard” technology provides an easy-to-use view into up-to-date, role-specific business information.

About OpenAir

OpenAir is a leading provider of Software-as-a-Service (SaaS) services automation management software. Offering both Professional Services Automation (PSA) and Project Portfolio Management (PPM) solutions, OpenAir provides project-based organizations and firms the tools they need to help grow their businesses quickly and profitably. Providing enterprise-level functionality for businesses of all sizes, OpenAir has more than 40,000 active users across 300 world class firms utilizing the software to better capture billable time, manage projects and resources and bill customers.


Coupled with a team of highly experienced consultants from some of the world’s leading services firms, OpenAir PSA and OpenAir PPM can help drive higher profits through improved utilization, visibility and data collection. To learn more or schedule a demo, please visit http://www.openair.com.


To learn more, please visit: http://openair.com/announcement-main.html




Cautionary Note Regarding Forward-Looking Statements


This press release contains forward-looking statements relating to the expectations and plans of NetSuite and OpenAir, which include but are not limited to the expected benefits to NetSuite and OpenAir, and their respective customers, as a result of the acquisition; NetSuite’s plans regarding the future of OpenAir and its products; NetSuite’s expectations regarding the integration of OpenAir’s products with NetSuite’s products; NetSuite’s expectations regarding the closing of the acquisition; and NetSuite’s expectations regarding the impact of the acquisition on NetSuite’s financial performance in future periods.


These forward-looking statements are based upon current expectations and beliefs of NetSuite’s management as of the date of this press release and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. All forward-looking statements in this press release are based on information available to NetSuite as of the date hereof, and NetSuite disclaims any obligation to update these forward-looking statements.


In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the ability of NetSuite and OpenAir to complete the acquisition in a timely manner, or at all; the ability of NetSuite to retain OpenAir’s customers and employees; the ability of NetSuite to successfully integrate and manage OpenAir; unanticipated costs associated with the acquisition and integration of OpenAir; the possibility that the market for on-demand services and on-demand services automation software may develop more slowly than expected; interruptions in service caused by loss of power, failure of the Internet or other factors impacting the operation of NetSuite’s or OpenAir’s data centers; risks associated with material defects or errors in NetSuite’s or OpenAir’s software or the effect of undetected computer viruses; the risk of technological developments and innovations by others; failure to manage growth; the ability to manage operations when faced with competitive pricing and marketing strategies by competitors; the risk of losing key employees; evolving government regulation of the Internet and Ecommerce; changes to current accounting rules; general political, economic and market conditions and events, including war, conflict or acts of terrorism; and other risks and uncertainties.


For a detailed discussion of these and other cautionary statements, please refer to the risk factors discussed in NetSuite’s filings with the U.S. Securities and Exchange Commission ("SEC"), including but not limited to NetSuite’s Annual Report on Form 10-K for the year ended December 31, 2007, and any subsequently filed reports on Forms 10-Q and 8-K. All documents are available through the SEC’s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at http://www.sec.gov or NetSuite’s website at http://www.netsuite.com.


Non-GAAP Financial Measures


NetSuite’s projections for future periods include certain non-GAAP financial measures, including non-GAAP net loss and non-GAAP net loss per share. Non-GAAP net loss and non-GAAP net loss per share exclude stock-based compensation as these expenses are non-cash items that are difficult to predict. These non-GAAP financial measures also exclude acquisition-related expenses. The Company believes these non-GAAP financial measures provide useful comparative information to investors.


NetSuite considers these non-GAAP financial measures to be important because they provide useful measures of the operational performance of NetSuite and are used by NetSuite’s management for that purpose. In addition, investors often use measures such as these to evaluate the financial performance of a company. Non-GAAP results are presented for supplemental informational purposes only for understanding NetSuite’s operating results. The non-GAAP results should not be considered a substitute for financial information presented in accordance with generally accepted accounting principles, and may be different from non-GAAP measures used by other companies. 


NOTE: NetSuite and the NetSuite logo are registered service-marks of NetSuite Inc. Other marks are the property of their respective owners.


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Contact Information
Mei Li
http://www.netsuite.com
650-627-1063

FOR IMMEDIATE RELEASE

For additional information, contact:
Christopher Hale Agentek, Inc.
678.393.1808

chrish@agentek.com

ATLANTA, GA. - March 26, 2008 - Agentek, a leading provider of real-time, mobile field force software solutions, announced today it has closed an $8 million Series A round of investment, led by Edison Venture Fund, Lawrenceville, NJ. This investment will accelerate Agentek’s leadership in the mobile field automation marketplace through increased sales and marketing operations as well as expanded product development.

“The mobile field force market is set to explode and Agentek is positioned as the software development leader, It says Joe Allegra, the Edison general partner who will join Agentek’s Board. “Executives look at their kids’ mobile devices and marvel at the much more powerful applications compared to those used by their own company’s field force. Agentek has what is needed: a powerful, comprehensive solution to quickly build robust enterprise-class mobile solutions.”

Agentek’s software solutions enable service-minded organizations to improve field force productivity and efficiency, reduce service related fuel, parts, and vehicle costs, and improve customer service and retention.

“The investment validates our market and solution vision and allows us to accelerate our momentum,” according to Agentek CEO Jeff Jarvis. “The promise of mobile solution business breakthroughs has been around for years, mostly unfulfilled except for costly, complex custom solutions. Now, with radically reduced mobile equipment and connection costs, the economics are there for mobile applications breakthroughs. This investment allows us to greatly expand the reach of Agentek’s product and service offerings.”

The Atlanta office of Focus Investment Banking initiated this transaction and advised on the funding.

About Agentek
Agentek is a leading provider of mobile field force software solutions that enable businesses to dramatically improve customer service and retention and reduce operating costs in real-time. From pre-packaged and configured applications to backend enterprise integration, Agentek delivers end-to-end mobile software solutions that address challenges in field service, route accounting, direct store delivery and logistics automation. Find out how leading companies are leveraging Agentek’s mobile technology to develop new service revenues, cultivate customer loyalty and gain competitive advantage. http://www.agentek.com.

About Edison Venture Fund Established in 1986, Edison partners with entrepreneurs, service providers and other financing sources building successful companies. Edison provides capital and value-added services to expansion stage ($5 to 20 million revenue), information technology businesses. Initial investments range from $5 to 10 million. Edison typically serves as a sole or lead investor. In addition to providing expansion capital, Edison funds management buyouts, recapitalizations, spinouts and secondary stock purchases. Edison currently has $550 million under management and is actively making new investments.
http://www.edisonventure.com

Dallas, TX - March 12, 2008 - Worksoft, Inc., a premier provider of lifecycle automation solutions that automate, accelerate and optimize deployments of SAP® applications, today announced the appointment of Jim Siegel as Vice President of Professional Services.

As a 19-year information technology veteran, Siegel brings extensive experience to Worksoft in building and managing large client service teams who have successfully implemented large scale enterprise systems across a broad range of environments. As Vice President of Professional Services, Siegel will be responsible for developing and refining Worksoft’s professional services and training capabilities, and leading its team of technical consultants.

With a healthy pipeline of new business and a rapidly growing customer base, Worksoft’s professional services organization has become even more critical to its continued success. The new addition of Siegel to Worksoft’s management team represents a strong commitment to building and maintaining a support organization that can handle an increasing number of simultaneous projects.

“We are extremely thrilled that Jim has joined Worksoft. His extensive information technology experience makes him an outstanding addition to Worksoft in a very critical area of service to our customers,” said Bruce Johnson, CEO of Worksoft. “Jim’s vision and leadership will certainly help guide his team to successfully developing and delivering our service offerings.”

Prior to joining Worksoft, Siegel served as Vice President of CRM Consulting with SAP America, Inc., the U.S. subsidiary of SAP AG, which is the leading provider of business software solutions. He has also held senior positions in product development, consulting, operations, sales, customer service and recruitment at Siebel Systems, Inc., Coregis Group, Inc., and Anderson Consulting.

“I’m looking forward to utilizing my knowledge and experience at Worksoft to help further leverage the technology and business value Worksoft brings to this market,” said Siegel. “Worksoft has earned a strong reputation for being a premier provider of lifecycle automation solutions, and I’m excited to be a part of this team. I look forward to the new challenges and opportunities I will face, and I hope to provide the leadership necessary to help insure continued future successes of this organization.”

About Worksoft, Inc.
Headquartered in Dallas, Texas, Worksoft was founded in 1998 and pioneers innovative approaches to software quality testing. Worksoft is a premier provider of lifecycle automation solutions for use with SAP solutions that reduce the total cost of ownership for users. Worksoft’s unique “scriptless” approach to creating and maintaining test cases speeds the rollout of SAP solutions by up to 60 percent; shortens time-to-value by improving reliability of business processes; and meets compliance, training and reporting requirements through the auto-generation of documentation and capture of reusable business process knowledge. Worksoft’s customers include industry leaders in manufacturing, financial services, healthcare, retail and transportation. Contact Worksoft at 1-866-836-1773 or visit their website at http://www.worksoft.com.

Sunnyvale, Calif. - March 10, 2008 - Proofpoint, Inc., the leading provider of unified email security and data loss prevention solutions, today announced that it has named Mark Fishwick vice president of client services. In this role, Fishwick will expand Proofpoint’s global customer service offerings while ensuring the highest levels of customer satisfaction. Prior to joining Proofpoint, Fishwick spent four years as vice president of client services for Postini (Google).

“Proofpoint’s rapid global growth and growing product and services footprint made it critical to bring on board someone like Mark, whose reputation for outstanding customer service and building client service organizations is unparalleled,” said Gary Steele, CEO of Proofpoint. “Mark’s expertise should especially provide great value to customers of our fast growing, on demand service offerings. Mark spent the past four years providing service and support for 10 million software as a service users. Mark has the drive and experience required to ensure that our customer satisfaction levels remain the highest in the industry.”

“Security and compliance are crucial in today’s business world,” said Fishwick. “Building and maintaining our relationship as a trusted supplier to our customers and partners will be my main focus. Given Proofpoint’s leadership position and vision in the email and data security market, I am thrilled to be joining the team to help drive the company through its next phase of growth and expansion. During this time of global growth, it’s imperative that our customers and partners continue to receive the support they need in a fast and efficient manner.”

Fishwick brings 25 years of experience building and running customer service organizations including stints at Blazent Inc., a provider of IT intelligence software, where he served as vice president of services, and Brokat Technologies where he managed a 200-person organization with responsibility for five major functional teams including professional services, education, and support, driving $45M in annual services revenue.

Prior to Brokat, he ran the worldwide services team at Blaze Software where he rapidly built and developed the customer services infrastructure as the company completed its successful initial public offering. Fishwick was also vice president of customer services for Chordiant Software and executive director for international support at Informix Corporation. Fishwick has extensive international experience, having lived and worked in Europe, the Middle East, Australia, and the Americas

About Proofpoint, Inc.

Proofpoint provides unified email security and data loss prevention solutions for enterprises, universities, government organizations and ISPs to defend against inbound threats such as spam and viruses, prevent leaks of confidential and private information across all protocols, and encrypt sensitive emails. Proofpoint’s products are controlled by a single management and policy console and are powered by Proofpoint MLX™ technology, an advanced machine learning system developed by Proofpoint scientists and engineers. Proofpoint provides the most scalable and flexible deployment model including: hardware appliance, virtual appliance, hosted services and software. For more information, please visit http://www.proofpoint.com.

San Francisco, CA, February 19, 2008 - SignalDemand, a leader in price and margin optimization software for manufacturers, today named Jimmy Fitzgerald as senior vice president of services. Fitzgerald, most recently vice president of global customer management at Oracle, will continue SignalDemand’s focus on customer satisfaction while leading the company’s global implementation, services and support functions.

“SignalDemand’s top priority is building ongoing value with our customers and our professional services organization provides a fundamental way to maximize customer results. Our services, from implementation support to education, were designed to allow our customers to turn pricing and product mix decisions into competitive advantage,” said Mike Neal, CEO of SignalDemand. “Putting Jimmy on our team reflects SignalDemand’s dedication to enhancing and measuring customer satisfaction and success. His background and skill set are purpose-built to lead this team.”

Fitzgerald brings significant experience in customer implementation and support in large-scale, enterprise software implementations with global leaders such as Oracle, Siebel, Shell, IBM and Andersen Consulting. Most recently, Fitzgerald was responsible for managing all customer management functions across Oracle Customer Services on a global basis. His background also includes global services leadership roles at Siebel, where he held executive positions in both the EMEA and Asia Pacific divisions. During his tenure in services management, Fitzgerald’s clients included multi-national companies such as Unilever, Guinness and Cadbury. He also has experience in consumer goods and food manufacturing at Kerry Foods, a recognized leader in global food ingredients markets.

Chuck Troyer will transition from SVP Products and Services to the new role of Chief Technology Officer (CTO). In this capacity Mr. Troyer will lead the development of the long-term direction for SignalDemand’s software and service offerings. This includes the extension of current software capabilities to meet the future needs of customers in currently served industries as well as adapting the software to drive value in other markets and industries. He continues to work with customers in a strategic capacity to further increase the value derived from the use of SignalDemand’s Price and Response software application.

About SignalDemand SignalDemand provides manufacturers with on-demand software and services to achieve maximum profit margins in the face of volatile markets and increasingly complex pricing decisions. Using patented, comprehensive mathematical models to process thousands of variables, SignalDemand’s technology allows customers to adjust supply and pricing on a continual basis. By recommending best price, supply utilization and product mix in moments, SignalDemand enables better day-to-day decision-making. Companies such as Cargill, Farmland Foods, Hormel, National Frozen Foods, Rich Products, Seaboard Foods and Ventura Foods rely on SignalDemand for immediate and ongoing improvement of financial performance. For more information, please visit http://www.signaldemand.com.

Contact:
Ryan Leverenz or Monica Miller
LaunchSquad
415.625.8555
signaldemand(at)launchsquad.com

Veteran Global Services Executive to Expand Integration Company’s Offerings

MOUNTAIN VIEW, CA—(MARKET WIRE)—02/05/08—Cast Iron Systems, the fastest growing SaaS integration appliance vendor, today announced the appointment of Daniel J. Moore to the position of vice president of services. Moore has more than 17 years of senior management experience, during which he has built and led global solutions delivery organizations at both start-ups and top-tier consulting firms. At Cast Iron, Moore will build on the company’s momentous success by enabling its services organization to keep pace with a rapidly expanding customer base.

“Our business grew by 192 percent in 2007, making it essential for us to deliver successful implementations at a blistering rate,” said Ken Comee, CEO at Cast Iron Systems. “Dan has the breadth and depth of experience, particularly in Software-as-a-Service solutions, that Cast Iron needs to sustain our impressive growth.”

Prior to joining Cast Iron, Moore led the rapid development and implementation of SaaS solutions to track worldwide maritime cargo as the director of operations and advanced programs for SaviNetworks. As vice president of professional services for Saqqara Systems, he drove a continuously expanding list of customer implementations and operations for a SaaS catalog management solution to support over 25,000 production users in Asia, Europe, and the U.S. Moore has also served as director of alliances for Avaya’s $700 million CRM solutions portfolio and was responsible for double-digit growth in the group’s OEM and partner channels. As an entrepreneur, he was the co-founder and CTO of OpenShelf, where he drove all development and customer services, leading to the start-up’s successful acquisition. Earlier in his career, Moore spent nine years at Accenture, helping to grow the firm’s CRM practice into one of its largest revenue drivers.

“I was attracted by Cast Iron’s outstanding performance in the red-hot SaaS market,” said Moore. “The demand for rapid implementation services is growing in tandem with the demand for our simple, cost-effective integration appliances. The challenge is rapidly developing new Cast Iron delivery capabilities while maintaining the speed and quality of implementations.”

About Cast Iron Systems

Founded in 2001, Cast Iron Systems is the fastest growing SaaS integration appliance vendor. The company’s flagship iA3000 application integration appliance has garnered Network Computing’s Product of the Year for the past two years. Customers include Allianz, British American Tobacco (BAT), Emerson, Peet’s Coffee & Tea, PGP Corporation, salesforce.com, and Tesla Motors, among many others. Backed by Sequoia Capital, Norwest Venture Partners, and Lehman Brothers, Cast Iron is privately held and led by experienced technology executives from Informatica, Peoplesoft, Siebel, Oracle, Vitria, and webMethods. For more information on Cast Iron Systems, please visit http://www.castiron.com.

Cast Iron Systems, the Cast Iron logo, Cast Iron Integration Appliance, and Cast Iron iA3000 are trademarks of Cast Iron Systems in the United States and worldwide. All rights reserved.

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Atlanta, GA - February 13, 2008
ProjectLocker (http://www.projectlocker.com), a provider of advanced software development tools, today announced the general release of ProjectLocker Lite, a suite of zero-install software development packages aimed directly at providing fundamental software tools to small software startups and Agile development teams at a cost suitable for tight startup budgets.

ProjectLocker Lite packages bundle source control through enhanced Subversion as well as bug tracking, project management and wiki collaboration through enhanced Trac, all hosted and securely accessible over the Internet 24/7, and backed by the same high-quality uptime and service behind ProjectLocker Enterprise. ProjectLocker Lite gives your team unlimited Subversion and Trac repositories, so you can organize your projects the way you desire.

All ProjectLocker Lite subscriptions include unlimited bandwidth, SSL Encryption, inbound e-mail ticketing for Trac, redundant RAID storage, hourly encrypted-at-rest backups, e-mail support and a 30-day money back guarantee.

Subscription rates for the three service levels for ProjectLocker Lite are set to make them most accessible to the Agile and startup communities, who, given their size, must often be even more price conscious while still achieving optimum software quality. Prices range from $2.50/month (annualized) for up to 2 users with 1 GB of storage to $12/month for up to 15 users with 10 GB of storage.

ProjectLocker Lite is the fastest way to get a turnkey development infrastructure for your projects, and the best value for your development budget.

ProjectLocker provides tools and services to help software development teams quickly set up an enterprise-quality infrastructure at an affordable price. Using ProjectLocker, teams can spend less time finding, configuring, and managing tools and more time doing what is most important—writing great software to meet customer needs. ProjectLocker’s Subversion hosting, Trac hosting, document management, and wiki solutions provide everything teams need to communicate with each other and with their customers.

ProjectLocker’s web-based delivery model allows teams to access their tools securely anywhere they can access the Internet—even through most client firewalls. For more information, contact ProjectLocker at +1-866-GO-GET-PL (+1-866-464-3875) or at sales@projectlocker.com
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Axeda, a Foxboro, MA based provider of remote computer services and support, named Jim Pendergast as VP of Customer success. Pendergast was formerly the Director of programs within the global support organization at Openwave Systems.

Contact: Pam Crowley
Crowley Communications
(408) 529-9655
pamc@crowleypr.com

SANTA CLARA, CA., Jan 29, 2008 - PSVillage, the largest on-line community serving professional services and consulting services leaders, today announced the release of its study on compensation rates and practices in technology professional services.  Position-based pay scales, types of compensation and compensation-impacting factors such as travel requirements, are profiled based on responses from professional services organizations in software companies ranging from $5 million to $1.2 billion in annual revenues. 

The study is available for immediate download from http://www.psvillage.com at a cost of $75 for the individual report or $295 for a site license.  Compensation is evaluated from a number of metrics with minimum, median and maximum figures provided for each category. Descriptions of different compensation plans and job descriptions are also provided.

“This information is extraordinarily difficult to get, yet so critical for budget planning, creating an organization, or even asking your boss for a raise,” said Terry Jansen, founder and president of PSVillage, “We asked and our community enthusiastically responded with information they knew would serve their peers as well as the best interests of the professional services industry as a whole.”

The PSVillage compensation study was sponsored by professional services industry leaders: InfoMentis, a global consulting and performance improvement company; Service Strategies, advancing service excellence by providing industry standards, certification, career development and advisory services; and Projector PSA, QuickArrow and OpenAir - developers of professional services automation solutions.  EttenAj Consulting authored the study.

About PSVillage
PSVillage is an industry-leading, global community of nearly 1,000 technology professional services leaders representing over 450 companies. The only networking forum of its kind, PSVillage was founded in 2004 to provide a collaborative forum for professional services leaders to share research, best practices, resources and more.  The site hosts a moderated discussion forum, an on-line magazine, a professional services compensation survey, job board, benchmarks, a spotlight of members and a variety of free or low-cost services including webinars, white papers, workshops, research and networking events.  To learn more, go to http://www.psvillage.com.

FOR IMMEDIATE RELEASE

Contact:
Aaron Martin (amartin@sphillips.com)
Scott Phillips (sphillips@sphillips.com)
Phillips + Associates, Inc.
312-943-9100

CHICAGO - January 18, 2008 - Five9 Technologies, an IT management consulting firm that transforms its clients’ capabilities through measurable, process-based best practices, today announced the promotion of Craig Rozelle to the position of senior vice president and chief operating officer. 

In this position, Mr. Rozelle will oversee and support various departments within Five9 while facilitating the completion of company wide projects and managing the budgetary responsibilities stemming from these projects.  Additionally, Mr. Rozelle will work closely with the Five9 executive team to assure key client initiatives are completed in a timely and responsible fashion, allowing the company to deliver the most efficient solutions and services to its clients.

Mr. Rozelle brings to the position nearly 18 years experience in both IT management and service delivery, most recently serving as Five9 vice president of operations.  Prior to this, he was vice president of professional services for ISD Corporation where he provided executive leadership over a portfolio of more than 100 projects and was director of professional services for BMC Software. Mr. Rozelle’s extensive background also includes consultant positions with Remedy Corporation, Comdisco, Inc., NCR Corporation and NCR Credit Corporation.

“Craig’s industry acumen and IT service delivery experience make him an integral part of our executive team,” said Christian Iantoni, president and managing director of Five9 Technologies.  “As chief operating officer, Craig can more effectively impact the long-term growth strategy of the business, while still contributing his expertise to every facet of the company.” Iantoni continued: 

Five9 specializes in IT business alignment and process improvement for organizations with complex IT infrastructures.  By utilizing senior level IT specialists who have achieved the highest levels of accreditation within multiple disciplines of IT, Five9 delivers cost control, compliance and risk mitigation, improved IT service and growth through innovation to its clients. 

About Five9Technologies Five9 Technologies is an IT management consulting firm that transforms its clients’ capabilities through OPTIONALITY and measurable, process-based best practices.  Focused on strategy through implementation, Five9 provides its solutions and services to a significant number of the Fortune 500.  By leveraging IT process best practices such as ITIL, ITAM, COBIT and PPM, Five9 delivers cost efficiency and control, improved IT service, risk mitigation and compliance and growth through innovation to its clients.

Headquartered in Chicago, Illinois and with regional office locations in New York, Atlanta, Cincinnati and Santa Fe, Five9 is dedicated to providing leading IT management consulting expertise.  Additional information is available at http://www.five9technologies.com.

FOR IMMEDIATE RELEASE

Contact:
Aaron Martin (amartin@sphillips.com)
Scott Phillips (sphillips@sphillips.com)
Phillips + Associates, Inc.
312-943-9100

CHICAGO - January 18, 2008 Five9 Technologies, an IT management consulting firm that transforms its clients’ capabilities through measurable, process-based best practices, today announced the promotion of Scott Fuzer to the position of vice president.

In this position, Mr. Fuzer will draw from his proven IT Asset Management (ITAM) and IT Infrastructure Library (ITIL) experiences to support the long term growth initiatives of Five9 and its industry-leading clients.  Specifically within this role, Mr. Fuzer will:

• Oversee and assist in the delivery of successful client projects
• Support the company’s business development efforts
• Play a crucial role in developing Five9’s internal training curriculum
• Rely on his expertise to advance the company’s corporate strategy and development.

“Our dynamic leadership team is the catalyst to providing our clients with the most advanced IT business alignment solutions,” said Christian Iantoni, president and managing director of Five9 Technologies.  “Promoting Scott allows us to draw from his extensive ITIL and ITAM experience to further strengthen our team and our offerings to each client, ultimately helping them achieve a healthy ROI and to remain at the forefront of their respective industries.”

Five9 specializes in IT business alignment and process improvement for organizations with complex IT infrastructures.  By utilizing senior level IT specialists who have achieved the highest levels of accreditation within multiple disciplines of IT, Five9 delivers cost control, compliance and risk mitigation, improved IT service and growth through innovation to its clients.

About Five9Technologies Five9 Technologies is an IT management consulting firm that transforms its clients” capabilities through OPTIONALITY and measurable, process-based best practices.  Focused on strategy through implementation, Five9 provides its solutions and services to a significant number of the Fortune 500.  By leveraging IT process best practices such as ITIL, ITAM, COBIT and PPM, Five9 delivers cost efficiency and control, improved IT service, risk mitigation and compliance and growth through innovation to its clients.

Headquartered in Chicago, Illinois and with regional office locations in New York, Atlanta, Cincinnati and Santa Fe, Five9 is dedicated to providing leading IT management consulting expertise.  Additional information is available at http://www.five9technologies.com.

FOR IMMEDIATE RELEASE

Contact:
Aaron Martin (amartin@sphillips.com)
Scott Phillips (sphillips@sphillips.com)
Phillips + Associates, Inc.
312-943-9100

CHICAGO - January 18, 2008 - Five9 Technologies, an IT management consulting firm that transforms its clients’ capabilities through measurable, process-based best practices, today announced the promotion of Justin Stefano to the position of vice president.

In this position, Mr. Stefano will utilize his management consulting and IT Infrastructure Library (ITIL) expertise to increase IT service quality for Five9’s clients, ultimately providing network-wide efficiencies that improve the bottom line.  As vice president, Mr. Stefano is responsible for myriad duties that further enhance Five9’s relationships with its clients, including supervising, assisting, and then delivering successful client projects.  Additionally, Mr. Stefano will play a critical role im supporting Five9 business development efforts and will draw from his industry experience to advance the company’s corporate strategy and development.

Previously Mr. Stefano was the senior manager of Five9’s ITIL Practice and was responsible for the vision and implementation methodology with the company’s IT Service Management (ITSM) and ITIL process framework.  Prior to Five9, Mr. Stefano spent four years as a senior consultant with Arthur Andersen until 2002 when he joined Five9.

“Justin is a proven ITIL thought leader and his guidance has helped us further the level of service we provide to our clients,” said Christian Iantoni, president and managing director of Five9 Technologies.  “Justin’s expanded role as VP not only allows us to more effectively run our business by tapping into his leadership capabilities, but more importantly allows us to continue providing the most innovative solutions and services to our clients.”

Five9 specializes in IT business alignment and process improvement for organizations with complex IT infrastructures.  By utilizing senior level IT specialists who have achieved the highest levels of accreditation within multiple disciplines of IT, Five9 delivers cost control, compliance and risk mitigation, improved IT service and growth through innovation to its clients.

About Five9Technologies Five9 Technologies is an IT management consulting firm that transforms its clients’ capabilities through OPTIONALITY and measurable, process-based best practices.  Focused on strategy through implementation, Five9 provides its solutions and services to a significant number of the Fortune 500.  By leveraging IT process best practices such as ITIL, ITAM, COBIT and PPM, Five9 delivers cost efficiency and control, improved IT service, risk mitigation and compliance and growth through innovation to its clients.

Headquartered in Chicago, Illinois and with regional office locations in New York, Atlanta, Cincinnati and Santa Fe, Five9 is dedicated to providing leading IT management consulting expertise.  Additional information is available at http://www.five9technologies.com. 

Liberty Township, OH and Hillsborough, CA - January 15, 2008

Effective pricing and discounting strategies are one of the key reasons why some technology professional service organizations succeed and others fail.  According to the “The New Professional Service Maturity Model” benchmark report just completed by Adexta and SPI research, companies with the lowest bill rates experienced twice the project cancellation rate (3.2%) compared to companies with the highest bill rates (1.6%).  The results for on-time project completion were equally dramatic with only 67% of low bill rate projects delivered on time as compared to 85% for companies with the highest bill rates.

Best in class professional service organizations not only establish high billing rates but protect them by limiting discount authority.  By charging and maintaining premium rates these firms are able to invest in a continuing cycle of excellence.  Organizations with the highest bill rates consistently reported significantly greater investments in their employees - more vacation time; higher incentive payments and double the average investment in training per employee.
These insights and many more are provided in “The New Professional Services Maturity Model - A Roadmap to Achieving Professional Services Excellence”, an 88 page benchmark report developed by Jeanne Urich and R. David Hofferberth, P.E.

These organizations, whether independent consulting firms or the embedded professional services arm of product-driven organizations must invest in the five core pillars of success:  Vision and Strategy, Finance and Operations, Human Capital Alignment, Service Execution and Client Relationships.  Without a game plan these organizations will increasingly face impediments to success.

This report provides benchmark data from 52 professional services providers in addition to actionable guidance on how to improve organizational maturity, leading to performance improvements and increased profitability.  It shows how professional services organizations can begin the process of establishing a maturity roadmap.  It provides information that will enable PSOs to compare themselves to industry benchmarks and start to develop their own roadmap to service excellence.

Until now, little if any research examined Professional Service strategies and benchmarks within the context of a rapidly maturing technology environment.  The information contained in this analysis is great for small and mid-market PSOs to help them diagnose areas for investment and improvement. Larger PSOs can also use the information to compare themselves to their midsized competitors and to help them become more competitive.

About Adexta Adexta, Inc. is a management consulting practice focused on helping technology-centric businesses accelerate growth, market leadership and profitability. 

About Service Performance Insight Service Performance Insight is a leading applications technology research firm specializing in business solutions for the services sector.  SPI Research is located in Liberty Township, OH and is a Valley View Ventures, Inc. (V3) affiliate. V3 is the leading broker of independent IT industry analysts. Go to http://www.valleyviewventures.com for more information.

Contacts:

R. David Hofferberth, P. E. 
Managing Director
Service Performance Insight
Liberty Township, OH
513.759.5443
Email: david.hofferberth@spiresearch.com
Website:  http://www.spiresearch.com

Jeanne Urich
Managing Principal Adexta
Hillsborough, CA
650.342.4690
Email:  jurich@jurich.biz
Website: http://www.adexta.com

Endeca Technologies Inc, a Cambridge, MA based enterprise information access software company, named Mark Riggs, and Ben Gaucherin as SVP/ worldwide head of its Customer Solutions organization, and CTO of Customer Solutions, respectively. Riggs was formerly the VP of global services at Business Objects. Gaucherin was formerly the CTO at Sapient.

(Click here for details)
OpenAir’s new user interface will be available Nov. 17

BOSTON, MA--(Marketwire - November 13, 2007) - OpenAir, the world’s leading provider of on-demand Professional Services Automation (PSA) and Project Portfolio Management (PPM) software, announced last week the availability of an entirely new user interface for its award-winning project workflow applications. The announcement was made by Morris Panner, CEO of OpenAir, during OpenAir’s User Summit 2007 in Boston.

“At OpenAir, we’re known for our commitment to providing the deepest functionality for all of our users,” said Panner. “With the release of our new user interface, we hope to further empower our customers to take advantage of all that we’ve built.”

The new user interface is more than a coat of paint on the previous version, but contains many fundamental changes in the way that OpenAir users access their data. The aim has always been greater user adoption of the system, and greater ease of use from the first login onward.

“While the user interface has always been intuitive, the new interface should provide even greater ease of use for all OpenAir customers, including infrequent users,” said Daniel Grace, OpenAir Director of Product Management.

The user interface has been in testing for the past several months and will be available to all OpenAir users following OpenAir’s November 17 release.

About OpenAir

Based in Boston, OpenAir Professional Services Automation (PSA) and Project Portfolio Management (PPM) software enables services firms and organizations to gain controls and insight on their financial best practices. OpenAir empowers executives to track projects, teams, and billable hours for improving employee utilization and to streamline project management. OpenAir Consulting provides both expert deployment advice on the OpenAir product as well as Services Best Practices Consulting as part of the OpenAir Optimize™ Services Program. Relying on a highly experienced team of former Bain, Accenture, Deloitte, Cambridge Technology Partners and Mercer consultants, OpenAir has developed comprehensive programs for both the Software-as-a-Service (SaaS) deployment paradigm as well as for the services vertical industries. OpenAir has helped leading services organizations across six continents increase profits through its subscription-based solution. For additional information, please visit http://www.openair.com.

All company trademarks are the property of their respective owners.

Press Contact:
Victor Cruz
MediaPR
(508) 655-4397
vcruz@mediapr.net