My team supports a slice of the company’s products. The emphasis is on data, less on technology, Thomson Reuters is a data vendor. To
date we have been the functional experts supporting the pre-sale and do the implementation (ranges from relatively easy set-ups to quite
complex, where we write some of the code for customer); there is also a on-going maintenance piece outside of break-fix.
Never charged for services, now moving into consultative space. We have an opportunity to solve a specific customer problem with our
content. We are at the stage where we are about to visit the site for the customer to lay out their objectives and requirement. We
will then owe them analysis, outline of solution, which product can deliver the data, and timelines.
What is the range of fees for this type of engagement that you have charged or seen in industry? Understood that should this turn into a
sale, this initial fee will be deducted from the outright sale or the recurring subscription fee.
Thank you,
Tom R.
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