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President, RTM Consulting, LLC
1978 Oldsmobile Cutlass Calais (but not my father's Oldsmobile)
Bern's Steakhouse in Tampa
What are three things most people don't know about you?

1. I was once on Candid Camera.

2. I ride a Harley.

3. I’ve met Neil Armstrong.

What's been your greatest adventure in life?

Learning to fly at age 15. My father arranged a demo flight with a friend to see if I would like it, and after that I was hooked.  I solo’ed at 16, got my license at 17, and have kept at it since. 

What's your best childhood memory?

Being part of a winning sports team in high school (cross-country).

If you could have a conversation with a person of your choice, past, present or future, who would that person be and why?

Charles Lindbergh and Amelia Earhart - I would love to hear about their passion for flying and what drove them to do what they did.

What's the hardest thing you've ever done in your life?

Attending my father’s funeral - it seems like yesterday and I still miss him.

Tell us about your favorite hobby.

I love flying (Pilot).  I use our plane for business and family needs and have flown from coast to coast and many spots in between.  The speed, convenience, and challenge of flying keeps me coming back.

What are you currently reading? What is your favorite book?

I’m currently reading The Lost Squadron (story of six P-38’s and two B-17’s and crew forced to ditch in Greenland during WWII) - one of the P-38’s was extracted from 260 feet beneath the ice in the early 1990’s and is flying today affectionately known as “Glacier Girl”.

My favorite book is South (story of Sir Earnest Shackelton’s expedition of Antartica)

Is there a particular place or thing you want to see?

Earth from space.

If you could give $10,000 to a charity, what would that charity be and why?

United Way - they do good work!

If you weren't on the professional services career track, what would you be doing?

I would have pursued a career in aviation, likely as a commercial pilot, or perhaps working for a firm that builds planes or plane components such as avionics. 

What is the path that led you to Professional Services/Consulting?

Thirty years of work in the technology space and various services roles led me to want to share with others what I have learned about services - it’s a great business to be in and one that can be very rewarding both in job satisfaction and as a means for making a living.

What advice would you give to a recent graduate who just took a job in professional services?

Always over-deliver.

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QuickArrow Unveils Next-Gen Integration with Microsoft Outlook®
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Discussion Forum
Meal Reimbursement: Per Diem or Actuals?

The company I work for reimburses consultants for their actual meal expenses incurred instead of using the government per diem rates. The company is not under any government regulation or contract to use either/or so this appears to be a pure business cost management decision.

Can anyone point to a case study or research that recommends which solution is the most cost effective?

My preference is to use per diem in order to reduce the administrative burden the consultants face by entering each meal as a line on their expense report combined with saving and submitting the receipts. It is my belief that the administrative costs of using meal actuals (saving receipts, individual meal entries on expense reports, submitting receipts, Finance reconciling receipts, invoicing, etc.) outweighs any intended savings than if per diem were used (I may be wrong). This seems hard to quantify.

Thank you!

Brandon W.

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