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| Michael S. Kenny |
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| Occupation |
| Managing Director, Slalom Consulting |
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| First Car |
| Opel Astra. Red 1.3L. |
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| Favorite Restaurant |
| Vivande - St San Francisco CA
Great Italian food, great atmosphere and I can walk home. |
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| What are three things most people don't know about you? |
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1. I played professional tennis for two years. Professional means it was my full-time occupation versus it was a profitable enterprise.
2. I have a 4:58 mile from a very long time ago.
3. I climb Half Dome in Yosemite with three friends every year.
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| What's been your greatest adventure in life? |
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Adventure by definition implies unpredictability and excitement. Having three young children guarantees that every day.
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| What's your best childhood memory? |
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Fishing with my Dad on Lough Sheelin, Co Meath, Ireland.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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I would like to meet myself in the future and give myself some sage advice.
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| What's the hardest thing you've ever done in your life? |
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Debugging a COBAL program that was written before I was born and included in-line documentation of “I do not know what this section does but it seems to work - do not touch it”.
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| Tell us about your favorite hobby. |
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I love dry fly fishing on three weight rod with size 22 flies.
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| What are you currently reading? What is your favorite book? |
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I am currently reading Groundswell by Charlene Lee & Josh Bernoff.
My favorite fiction book is probably David Copperfield by Charles Dickens.
My favorite text book is The Art and Science of Negotiation by Howard Raffia.
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| Is there a particular place or thing you want to see? |
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I would like to see the top of Mount Everest below my feet.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Anything to do with Homelessness particularly in regards to kids. This is something we could eradicate as a society if we all cared enough.
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| If you weren't on the professional services career track, what would you be doing? |
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I would like to be competing against Roger Federer, but I love strategy and problem solving so it would be doing that in some fashion.
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| What is the path that led you to Professional Services/Consulting? |
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EDS offered me job in the UK after graduate school which given the unemployment level in Ireland at the time was amazing. That put me on the consulting track which led to Accenture and now Slalom Consulting.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Be a student of the industry and every business you engage with.
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| Derek Wolf |
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| Occupation |
| Vice President, Services, Taleo |
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| First Car |
| 1982 Toyota Celica - loved that car |
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| Favorite Restaurant |
Edith's, Cabo San Lucas, Mexico
But the best food is my Mom's kitchen - Jefferson City, MO |
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| What are three things most people don't know about you? |
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1. We have a family farm in Iowa that we’ve had for nearly 150 years. My Dad has the original land grant deed from the US Government.
2. I was in a college dance troupe.
3. I am convinced that Nutter Butters are the best cookie in the world.
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| What's been your greatest adventure in life? |
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My wife and I traveled the back roads through Germany, Austria, Switzerland, and Italy. We didn’t know any of the languages, which made for some interesting experiences in small European villages.
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| What's your best childhood memory? |
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Annual ski trips with my family.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Barack Obama at the end of his Presidency. I’d ask him how the world has changed since he took office.
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| What's the hardest thing you've ever done in your life? |
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See my beloved dog take his last breath.
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| Tell us about your favorite hobby. |
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I really enjoy a workout program called CrossFit, an all around conditioning and strength program. I love the challenge, competition, camaraderie, and results.
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| What are you currently reading? What is your favorite book? |
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Currently - Half Broke Horses by Jeannette Walls
Favorite Non-fiction - Where Have All of the Leaders Gone by Lee Iacocca
Favorite Fiction - Probably The Da Vinci Code, at least that’s a book that I couldn’t put down. I enjoy art and reading thrillers, so it was a fun book for me.
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| Is there a particular place or thing you want to see? |
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There are way too many to list.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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The Animal Rescue Foundation (ARF) because I am a dog lover and support “no kill” foundations who work to find good homes for pets.
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| If you weren't on the professional services career track, what would you be doing? |
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I enjoyed studying Finance and thought about being a financial planner very early in my career, which is actually quite similar to professional services - listening to a client’s business needs, objectives, and goals, and delivering a solution that achieves those goals.
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| What is the path that led you to Professional Services/Consulting? |
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I graduated from college with a Finance degree, but went to work for Andersen Consulting. I didn’t realize how much IT work it would really be, but it benefitted me greatly personally (met my wife there!) and well as professionally.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Take advantage of all of the opportunities that are presented to you within professional services. Do not specialize in any one thing - be a sponge and learn about technology, business process, change management, project management, relationships, finance, and everything else professional services provides. You will learn so much in a relatively short period of time, so jump right in and take it all in.
Seek out great mentors and in turn don’t hesitate to become a mentor yourself. Stay connected with your company’s headquarters and/or local office, especially the team members that work behind the scenes.
Finally, always stay professional in front of your client - no matter how informal the customer environment is or what time of the day it is.
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| Cameran Haire |
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| Occupation |
| VP of Services, Fliqz |
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| First Car |
| Honda Civic affectionately named Willy because the license plate was WIL999 |
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| Favorite Restaurant |
Commis in Oakland, CA
It is run by a former sous-chef, so you get all the experience and talent without all the pomp and circumstance. |
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| What are three things most people don't know about you? |
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1. Even though I appear to be all business at work, I cry at Hallmark commercials at home.
2. In the early 60s, I had the opportunity to live in Taiwan with my family. This means that I learned Taiwanese at such an early age, I have been told I don’t speak with an American accent.
3. When I was in high school I dreamed of having a family with 13 kids.
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| What's been your greatest adventure in life? |
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Exploring the world is my adventure. I have lived on 4 different continents. My vacation times revolve around expanding my exploration. My most recent trek was to Africa on a photo safari and I haven’t yet made it to Australia, so that’s on my list.
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| What's your best childhood memory? |
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I have very fond memories of getting the entire neighborhood of kids together in the backyard and turning on the Partridge Family albums and lip syncing to the songs.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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I would love the opportunity to speak to a child of mine when they surpass 100 years of age. I would be interested in knowing how they viewed the technology of my era and the dramatic advancements in the timeframe of their life.
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| What's the hardest thing you've ever done in your life? |
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I am torn between starting a professional services organization from scratch in a foreign country or the backpack trip I took in the High Sierra’s this last summer at 11,000 feet altitude.
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| Tell us about your favorite hobby. |
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I love macro photography. I can often be found on my stomach taking pictures of mushrooms or insects or other small artifacts. I have gone crazy since the advent of digital and was an early adopter of some of the earliest digital cameras. Digital has provided me with the freedom to take thousands of pictures with remorse and I love the freedom and creativity it allows.
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| What are you currently reading? What is your favorite book? |
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I always have at least two books going at the same time. I tend towards Dave Baldacci and Michael Connelley for my personal entertainment. There is a group of friends that formed a book club more than 10 years ago and we read a book a month. We are very low key as you don’t need to read the book in order to come to the dinner. And most of the time, we only discuss the book for 10 minutes. From that list of books, my favorites are Beneath the Marble Sky, a love story by Jon Shors about the building of the Taj Mahal and Luncheon of the Boating Party by Susan Vreeland, which is a novel about the back stories of the figures in Renoirs painting of the same name.
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| Is there a particular place or thing you want to see? |
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I would like to walk along the Great Wall of China.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Big Brothers/Big Sisters because they provide mentors for boys and girls.
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| If you weren't on the professional services career track, what would you be doing? |
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My dream job would be to run a small bed and breakfast in the Napa Valley.
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| What is the path that led you to Professional Services/Consulting? |
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I spent a couple years as a programmer but realized I liked working with people more than computers so I gravitated towards professional services. I have always been a good teacher so it was natural for me to take on roles that helped facilitate customers achieving their goals.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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When you first starting working in professional services, take all the unique customer situations offered. By experiencing this diversity in customer scenarios, the learning you gain will enrich your contribution to your customers later in your career.
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| Ray Wolf |
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| Occupation |
| CEO, netSpray LLC |
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| First Car |
| 1968 Ford F100 Pickup |
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| Favorite Restaurant |
| Roaring Fork - Austin, Texas.... no one beats their tortilla soup and fish tacos! |
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| What are three things most people don't know about you? |
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1. Under the Regan Administration I designed part of the space defense initiative and had my design tested in the Space Shuttle. Anything is possible!!!
2.I lived in Madrid and worked for Iberia Airlines where I was responsible for overseeing their commercial aircraft Jet Engine maintenance.
3. I met my wife, Robin at the American Airlines baggage carousel in San Jose, California. The ironic thing was that I never check a bag.... some things were meant to be.
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| What's been your greatest adventure in life? |
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Raising five great kids… and my wild ride merging and turning around three money losing businesses over a 13 month period to create one of the most successful global businesses within United Technologies.
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| What's your best childhood memory? |
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Stripe Bass fishing with my Dad at the Port Jefferson, NY power generation plant.... followed closely by turning a double play single handed.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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My Grandmother… she was one of the sharpest people I ever knew ... a perfect blend of intelligence and street smarts.
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| Tell us about your favorite hobby. |
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Boating on Lake Travis, Texas. Nothing beats a day of water skiing followed by a bottle of champagne while watching the sunset with my wife. Everyday on the lake is like a vacation.
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| What are you currently reading? What is your favorite book? |
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90 Minutes in Heaven by Don Piper and Cecil Murphey . For pleasure… anything written by Tom Clancy.
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| Is there a particular place or thing you want to see? |
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Egypt and Uruguay ... thinking of working and living in South America.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Local YMCA to promote youth sports.
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| If you weren't on the professional services career track, what would you be doing? |
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Probably running a wine business. I always wanted to introduce the Dell business model to the industry ... unfortunately Cameron Hughes beat me to it! The movie “A Good Year” is my favorite.... going to make it happen post services career.
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| What is the path that led you to Professional Services/Consulting? |
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I realized early on in my career that even the best technologies and products only brought value when aligned with business outcomes. Professional Services is the Rosetta Stone that does exactly that.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Borrow rather than invent - look outside the industry for best practices and adapt them to PS.
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| Read Norton |
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| Occupation |
| Director, Professional Services OpenAir Inc. |
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| First Car |
| 1974 Jeep CJ-5. H pattern transmission with only 3 forward gears. |
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| Favorite Restaurant |
| Kitayama - Newport Beach, CA |
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| What are three things most people don't know about you?
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1) I wrote a thesis about Islamic Fundamentalism in 1995.
2) I lived in Telluride, CO one winter so I could ski every day.
3) My first job out of college was with the Boston Celtics
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| What's been your greatest adventure in life? |
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Exploring my spirituality.
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| What's your best childhood memory? |
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Summers at the beach on Long Island and fishing in the Adirondack Mountains with my family.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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My great grandparents. I’m interested in the history of my family and never had the chance to meet any of them.
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| What's the hardest thing you've ever done in your life?
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I blew out my knee playing lacrosse, went through an 8 month recovery process and then blew it out again and had to do rehab all over again. I did play lacrosse again - 2 years later.
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| Tell us about your favorite hobby. |
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Spending time with my wife and son.
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| What are you currently reading? What is your favorite book? |
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Team of Rivals by Doris Kearns Goodwin is my current book.
From Beirut to Jerusalem by Tom Freidman is probably my favorite.
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| Is there a particular place or thing you want to see? |
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Cape Town, South Africa
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| If you could give $10,000 to a charity, what would that charity be and why? |
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El Hogar Ministries. They run an orphanage for about 250 of the poorest boys and girls in Honduras. They literally save lives one child at a time. It’s a wonderful organization run by a remarkable group of people. They’ve transformed many lives including my own.
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| If you weren't on the professional services career track, what would you be doing? |
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Coaching athletics or working in public service
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| What is the path that led you to Professional Services/Consulting? |
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I wrote a proposal about a new service I thought my company should offer and presented the idea to my CEO. He reviewed the idea and then appointed me to head the team that would implement the service. I didn’t know what a project manager was but I really enjoyed the learning process and transforming an idea into something concrete. Then I went looking for professional services work and I’ve stayed in this profession because it constantly requires me to learn and grow.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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This work is about creating structure and order where it previously didn’t exist or was insufficient. Good consultants are the ones who learn from their experiences, know that the learning never ends so they are always looking to add skills and experience. Seek out a mentor who models the sort of behavior you aspire to and spend time developing relationship(s) that will last longer than your current job. If you feel unsure about which direction your career should go, consider taking the Myers Briggs personality test. This can be a valuable way to identify preferences and skills you may not be consciously aware of.
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| Jonah Lopin |
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| Occupation |
| VP Services, HubSpot |
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| First Car |
| Mom's minivan... I was really cool in High School. |
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| Favorite Restaurant |
| El Faro. Ribs in fruit sauce. Lobster in green sauce. Sangria. Home made chips. |
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| What are three things most people don't know about you? |
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I was home-schooled (until High School), I was a Physics major, and I am a proud founder and author at http://www.chineselanguageblog.com.
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| What's been your greatest adventure in life? |
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I moved to Beijing in 2003 and spent a year working for UNICEF, buying artwork from local painters and selling it on the web, and teaching at a Chinese kindergarten. It was a really interesting and fun year pursuing multiple interests and living in a great city on the other side of the world.
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| What's your best childhood memory? |
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My best childhood memories are from lake Winnipesaukee - warm sun, swimming, fun.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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I’d like to talk to myself when I’m 75.
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| What's the hardest thing you've ever done in your life? |
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The hardest thing I’ve ever done is pass my circuits class in college. I just did not get along with those circuits.
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| Tell us about your favorite hobby. |
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My favorite hobby is skiing… I ski as often as I can.
My second favorite hobby is Internet marketing.
I spend about 100x more time on my second favorite hobby than my first.
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| What are you currently reading? What is your favorite book? |
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I’m currently reading Twilight. I know it’s for teenage girls, but my sister recommended it and it’s pretty entertaining. I usually alternate reading business and fiction books. The last book I read was The Five Dysfunctions of the Team by Patrick Lencioni, which was quite interesting.
My favorite book is the Thorn Birds.
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| Is there a particular place or thing you want to see? |
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Next on my list are Thailand and Greece.
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| If you could give $10,000 to a charity, what would that charity be and why?
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I would give the cash to the American Red Cross because they are very efficient.
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| If you weren't on the professional services career track, what would you be doing? |
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I would probably work in product management or research. I think I was also a software developer in a past life, although I can’t write any code in this one.
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| What is the path that led you to Professional Services/Consulting? |
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I was an Analyst at Deloitte Consulting after Cornell, and I never kicked the habit.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Find out who the best people are at your firm and do whatever it takes to work with them.
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| Sanjay Verma |
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| Occupation |
| DVP, Strategic Planning and Global Initiatives Strategic Services and Partners, PTC |
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| First Car |
| Custom Built 2 seater on a Triumph Frame and Engine, It was a complete 'Lemon'. |
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| Favorite Restaurant |
| The Paris House, Woburn Abbey, MK, UK. |
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| What are three things most people don't know about you? |
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1. I started my career as a shift engineer in a cigarette factory.
2. I used to participate in motorcycle rallies.
3. I am a Bonsai enthusiast
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| What's been your greatest adventure in life? |
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I started a professional services company in 1999 and built it to a size of approx 1200 people before exiting in 2006. That was the first time that I did something in the IT field!! Imagine the excitement around building a business, understanding a new language and culture. It was chaotic and fun.
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| What's your best childhood memory? |
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Spending time in the forests around our home
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why?
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Sun Tzu, I have read his treatise a number of times and would love to understand from him first hand some of the nuances in his writings.
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| What's the hardest thing you've ever done in your life? |
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Exiting the company that I started.
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| Tell us about your favorite hobby. |
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I enjoy music and travelling.
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| What are you currently reading? What is your favorite book? |
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I am currently reading “Collapse” by Jarred Diamond.
My favorite book is “The Art of War” by Sun Tzu.
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| Is there a particular place or thing you want to see? |
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The Aurora Borealis.
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| If you could give $10,000 to a charity, what would that charity be and why?
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It would be an organization in the performing arts, perhaps the Celebrity Series of Boston. I do not think that societies today are invested in the performing arts beyond the commercial genre. If we do not correct this we will surely lose our cultural heritage.
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| If you weren't on the professional services career track, what would you be doing? |
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Investing in and mentoring start ups.
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| What is the path that led you to Professional Services/Consulting? |
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Purely by chance, I was part of a large conglomerate, working in the corporate Head Quarters; the company had a faltering IT outsourcing business, they asked me to look at it and either close it or grow it to profitability. I grew it. And I learned the business.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Value lies in what you know and not in what you do.
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| Beth Bawcombe |
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| Occupation |
| Vice President, Information Technology - Cambridge Global Services, Inc. |
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| First Car |
| Chevy Chevelle |
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| Favorite Restaurant |
| Zatinya in Washington, DC |
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| What are three things most people don't know about you? |
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1. I am a true Washingtonian - born and raised in the DC area and never left.
2. I lied about my age when I was 15 to get my first job and have been working ever since.
3. I love rollerblading and listening to my iPod. This is when I do my best thinking.
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| What's been your greatest adventure in life? |
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Touring Europe (Amsterdam, Belgium, London and Scotland) with my two best friends.
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| What's your best childhood memory? |
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Going to San Francisco with my brothers and Grandparents.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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President Obama. His views and morals are similar to mine and anyone who has the guts to take on the issues of this country is someone who I can learn from.
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| What's the hardest thing you've ever done in your life? |
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Sell my company.
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| Tell us about your favorite hobby. |
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Arts and crafts with my 3 year old daughter.
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| What are you currently reading? What is your favorite book? |
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Currently reading: The Girls from Ames by Jeffrey Zaslow which is a non-fictional book on women’s friendships and why they last so long.
Favoritge Book Da Vinci Code by Dan Brown. I love books that have a historical facts intertwined with fiction.
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| Is there a particular place or thing you want to see? |
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Prague in the Czech Republic
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| If you could give $10,000 to a charity, what would that charity be and why? |
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The Joseph’s House in Washington, DC. This organization is a hospice for Aides patients who have nowhere else to go in the last phases of their life. The individuals who run this organization are compassionate, loving and strictly volunteers. It holds a very dear place in my heart.
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| If you weren't on the professional services career track, what would you be doing? |
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Teaching
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| What is the path that led you to Professional Services/Consulting? |
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In 1990, a good friend of mine owned a consulting company and asked me if I wanted to be a Technical Recruiter. From there, I went into account management, business development and later into operations management. 9 years ago I went into business for myself with another partner and last year sold that company to Cambridge where I am now running their BI and Data Warehouse division.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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- Understand that in this business you must be proactive and reactive at the same time.
- You will make a lot of mistakes but the key is learning from them so you don’t make them again.
- You need to have thick skin in dealing with the customer. Many times they are looking for a finger to point and handling this in a diplomatic manner can be tricky.
- Make sure you foster a partnering relationship with your customer and internal organization. You want to make them look good! This will enable you to overcome any issues much easier and quicker to ensure you preserve the relationship with your customer.
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| Rick Welch |
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| Occupation |
| SVP Professional Services, Unica Corporation |
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| First Car |
| 1968 Chevy Nova |
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| Favorite Restaurant |
Papa Razzi in Concord and Burlington MA.
Try the Lobster Ravioli if you visit. |
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| What are three things most people don't know about you? |
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1. I adopted my two kids
2. I’m a martial artist with a black belt in Karate
3. “Sweet Home Alabama” by Lynyrd Skynyrd is my favorite song.
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| What's been your greatest adventure in life? |
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Raising my two boys who are now 19 and 24 years old. There was never a dull moment and every year presented new and different challenges. And they both turned out to be great adults (so far....).
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| What's your best childhood memory? |
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Summers at the beach. I will always gravitate to the ocean to recapture those feelings.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Barack Obama. He provides our best hope for a positive future for our kids
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| What's the hardest thing you've ever done in your life? |
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Recently I overcame a rather complicated and serious illness that I am now finally recovered from. I had to use all of my skills (including project managing my health care providers) and more energy than I knew that I had, to create a successful outcome.
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| Tell us about your favorite hobby. |
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Boating. I love to take my boat out into the ocean off Cape Cod. The scale of the ocean helps me keep everything in perspective.
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| What are you currently reading? What is your favorite book? |
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While I’m not reading any book right now, The Jason Bourne series by Robert Ludlum are my favorites.
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| Is there a particular place or thing you want to see? |
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I would like to scuba dive at the Great Barrier Reef in Australia. I’ll get there!
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| If you could give $10,000 to a charity, what would that charity be and why? |
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I would give to a number of Cancer related charities since Cancer has impacted my family and friends.
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| If you weren't on the professional services career track, what would you be doing? |
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I’d be an Oceanographer (if only I could pass Physics).
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| What is the path that led you to Professional Services/Consulting? |
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I did some computer programming work in college on my way to my business degree. I landed my first job as a programmer, leveraged that into a services marketing job at the same company and then became a Professional Services Practice Manager.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Two things, first only commit to what you can really accomplish. There is lots of pressure to “just say yes” to win a deal in our business. But nobody really wants you to say yes and then fail. Second and related to the first point, remember that integrity comes first. The only thing that you will carry with you from job to job as a consultant is your reputation.
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| Gregory Lane |
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| Occupation |
| Area Manager PS Northeast NetApp |
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| First Car |
| 1970 VW Fastback that was crashed by my friend. Bought it for $50 and did a complete rebuild. |
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| Favorite Restaurant |
| Beluccio's Rye, NY -
A great family owned/operated Italian restaurant that I have been going to since I was a kid. |
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| What are three things most people don't know about you? |
|
1. I can cook, sew, and do housework in addition to the usual manly carpentry, plumbing, electrical, painting, etc.
2. I race historic cars.
3. I love my job.
|
|
| What's been your greatest adventure in life? |
|
When I was 16, I was part of a crew that sailed the Bermuda Race. While we placed 2nd in our division, the real adventure came when we went into the infamous Devil’s Triangle. The sky got yellow, the instruments went nuts, and the wind died. We just sat there for 2 hours dead in the water. And just as quickly as the condition came up, it cleared out. Blue sky, full instruments and 15 knots of wind. Creepy. I have since done the race 4 more times and never had that same experience.
|
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| What's your best childhood memory? |
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Christmas mornings. I was an only child, so I got plenty of neat gifts, but the real fun was when we went down to my cousins later in the day. They, being proper Irish Catholic’s had 7 kids spanned out every 1.5 years. This is where I was exposed to all the chaos that a large family of kids brings (much to the chagrin of my parents), and loved it.
|
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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My Grandparents on both sides. They all died when I was young, so my memory of them is through pictures and stories. There are so many questions that I want to ask about our family and it’s lineage.
|
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| What's the hardest thing you've ever done in your life? |
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Sit patiently in the hospital awaiting the results of my Mother’s heart operation.
|
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| Tell us about your favorite hobby. |
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My favorite hobby is to race historic cars. Over the past 10 years I have owned and raced 48 of these fine machines with great enjoyment. I currently have 5 in the stable that are exercised as much as my work schedule allows. My approach to racing is like any other professional endeavor: in order to be successful, you need to be prepared mentally and physically for the challenge, and be able to push the limits. The best part of this is that my fiance races as well! This certainly makes the planning of time off together a much easier task.
|
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| What are you currently reading? What is your favorite book? |
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I’m currently reading “The Art of Racing in the Rain” by Garth Stein. Despite it’s name, the story is not really about racing. Interesting study on the human relationships and personal hardship told through the eyes of a dog.
I don’t really have a favorite, but I am a big Ludlum, Cussler,Clancy, Patricia Cornwell fan. All the intrigue, suspense, who-done-it stories do it for me. Then I have the Geek side, that reads auto/technical books and manuals.
|
|
| Is there a particular place or thing you want to see? |
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Le Mans, France in June for the 24 hour race.
|
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Habitat for Humanity. After seeing all the natural disaster fallout, I can’t imagine not having a place to go at the end of the day. Everyone needs a place that they can call home, no matter how humble. It is core to the human condition.
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| If you weren't on the professional services career track, what would you be doing? |
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I would definitely be a CSI. I am fascinated by how things happen.
|
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| What is the path that led you to Professional Services/Consulting? |
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When I was in college, they had just started offering programming classes. This stuff called PL/1 and Cobol. Those were the days (1983), when you either could or couldn’t do it. No 4GL back then. So, I guess I could do it and became a mainframe programmer on Wall Street. Then I migrated in the networking/connectivity realm , designing Trading floor systems and eventually project management. Coming from the technology side, this became my lead in to the world of PS.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Find a mentor. This person can open doors to you professionally as well as be your guiding light from a career perspective.
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| Steve Levy |
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| Occupation |
| Principal, Axsium Group |
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| First Car |
| Hyundai Excel 1992 (it had air-conditioning which was a big bonus) |
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| Favorite Restaurant |
| Quartino Restaurant - Chicago, IL |
|
| What are three things most people don't know about you? |
|
1. I traveled around the world in 1999 visiting China, Japan, South Africa, Australia, New Zealand, and Fiji. I camped out in a tent for most of the trip; it was the last leg after working three years in the UK.
2. I have hosted a cable access TV show in Chicago that featured local musicians. It is a fun hobby that keeps me in ‘tune’ with the Chicago music scene.
3. I co-founded a time and attendance and optimized scheduling software company in 2000, which we sold in 2003; we focused on restaurants, retail, and healthcare companies.
|
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| What's been your greatest adventure in life? |
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Living and working overseas in South Africa and the UK.
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| What's your best childhood memory? |
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Spending my summers in Eagle River, Wisconsin and running the sailing program at a camp, as well as playing ice hockey.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Ayn Rand, I read her book The Fountainhead and have always been very intrigued with her perspective on business and life.
|
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| What's the hardest thing you've ever done in your life? |
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Tearing tendons in my foot and having to live with chronic pain, very humbling to know there are limitations.
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| Tell us about your favorite hobby. |
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Hosting a cable access TV show in Chicago and spending time with my family.
|
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| What are you currently reading? What is your favorite book? |
|
I am currently reading Managing The Professional Service Firm by David Maister.
My favorite book of late is The Reader by Bernhard Schlink.
Translated from German, this is a great short read about post war Germany.
|
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| Is there a particular place or thing you want to see? |
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I’d love to go on safari again in Africa, I’ve been to Shamwari twice.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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PAWS - Pets Are Worth Saving, I’m a huge dog fan, my wife and I have a dog named London
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| If you weren't on the professional services career track, what would you be doing? |
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Working for a mergers and acquisitions firm in the technology space, helping entrepreneurs, and hosting cable access shows once in a while.
|
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| What is the path that led you to Professional Services/Consulting? |
|
After college I joined a healthcare software company traveling around the US implementing applications and running projects. I loved the job and have had the professional services bug ever since.
|
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
Read lots of books on professional services, align yourself with a senior and well respected mentor, and don’t be afraid to learn other aspects of the business, especially finance, product management, and sales. These will be invaluable down the road.
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| Scott A. Snow |
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| Occupation |
| Vice President, JPMorgan |
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| First Car |
| Red, 4-Speed, Mercury Capri with my boom box sandwiched between the bucket seats and plugged into the cigarette lighter. I loved that car. |
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| Favorite Restaurant |
| Limon - San Francisco, CA. |
|
| What are three things most people don't know about you? |
|
1. My university’s mascot was the “Fighting Blue Hens”
2. Each year my family likes to pick wild blackberries and make a blackberry pie.
3. For a day, many years ago, I was a shepherd in a desert in Rajasthan, India.
|
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| What's been your greatest adventure in life? |
|
Raising two young boys is definitely the biggest and greatest adventure. In the most recent chapter I traveled for 41 hours to an orphanage in Petropavlovsk, Kazakhstan, in Southern Siberia, to adopt our second son.
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| What's your best childhood memory? |
|
Clamming and crabbing in Merrill’s Inlet South Carolina while visiting my grandparents on summer vacations.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Marvin Bower, who beginning in the 1930’s created the field of professional management consulting. He was a man of tremendous vision and integrity.
|
|
| What's the hardest thing you've ever done in your life? |
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Joining a start-up following the dot.com bust and helping it grow without external funding until successfully sold five years later.
|
|
| Tell us about your favorite hobby. |
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Since moving from New York City to San Francisco surfing has become my favorite hobby. Peering out across the horizon between sets is rejuvenating while riding waves is pure joy.
|
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| What are you currently reading? What is your favorite book? |
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Current: Apples are from Kazakhstan: The Land that Disappeared by Christopher Robbins; It’s an entertaining and informative look at a long forgotten country that overnight became geopolitically relevant again.
Favorite: The Perfect Storm by Sebastian Junger; unlike the movie it’s both interesting and exciting.
|
|
| Is there a particular place or thing you want to see? |
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The temples of Angkor Wat, Cambodia.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Conservation International because the world is a much more interesting place for all of us with its natural wonders protected.
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| If you weren't on the professional services career track, what would you be doing? |
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Starting a company.
|
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| What is the path that led you to Professional Services/Consulting? |
|
At my first employer I volunteered for a financial systems project that I really enjoyed. A year later a catastrophic business event at a competitor caused our CFO to initiate a derivatives risk management system project. Based on my prior project experience, he picked me to lead it. I added a couple of management consultants from Coopers to my project team and soon realized I liked the kind of work they were doing. After graduating with an MBA from the Stern School of Business at NYU, I joined Ernst & Young as a management consultant. When an interesting opportunity came up to help build a Professional Services group at a start-up, I moved in that direction.
|
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Make sure the position will provide the mentoring, coaching, training and other development opportunities you need. If not come up with a plan to supplement this need with outside resources.
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| Chakra Bokkisam |
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| Occupation |
| Vice President, Professional Services, Verdasys, Inc |
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| First Car |
| Toyota Corolla. It didn't take me too long to total it. |
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| Favorite Restaurant |
| Oishii Boston Boston, MA
They have always been able to surprise our guests from Japan. |
|
| What are three things most people don't know about you? |
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1. I plan to retire as a farmer
2. I was a sharpshooter while working at Indian Customs
3. I was a vegetarian for nearly a decade (I am hopeless carnivore playing catch up now!)
|
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| What's been your greatest adventure in life? |
|
Getting married was the beginning of the adventure, having our first child elevated it and with second child it has been the craziest adventure for over a decade now.
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| What's your best childhood memory? |
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Visiting my grandfather’s farm during summer holidays. It was a great break from city/suburban life and helped me realize that milk did indeed come from cows and not from super markets.
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why?
|
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That would be Mahatma Gandhi! He was way ahead of times by fostering democracy, non-violence, diplomacy and equality. Some governments haven’t adopted these concepts even to this day.
|
|
| What's the hardest thing you've ever done in your life? |
|
Several things I started off doing appeared to be hard at first but now they seem quite simple. Each of these endeavors provides enduring and enriching experience. I believe in all earnest there is nothing hard to accomplish if you put your heart and soul to it.
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| Tell us about your favorite hobby. |
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Gardening. This is probably an outcome from visiting my grandfather’s farm.
|
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| What are you currently reading? What is your favorite book? |
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A recent impulsive purchase titled “Politics” by Aristotle (and yes, I picked it up at an airport). Many books would qualify as favorite my but long time favorite has been “City of Joy” by Dominique Lapierre.
|
|
| Is there a particular place or thing you want to see? |
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I would love to visit NASA and get into the deck of space shuttle Endeavour. The kind of technology that goes into these things amazes and inspires me.
|
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| If you could give $10,000 to a charity, what would that charity be and why?
|
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CRY, Child Rights and You America Inc. I have personally seen the defining change they made to a child’s life and would love to facilitate it further.
|
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| If you weren't on the professional services career track, what would you be doing? |
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I would have been in some uniformed service, that’s for sure.
|
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| What is the path that led you to Professional Services/Consulting? |
|
Although I love what I do, I did not plan to be in PS/consulting field. The previous startup I was associated with required someone with mix of technical and business perspective to fill the role and I was the natural choice.
|
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
Focus on building technology strengths first and then move on to gain the business perspective of the technology. This combined skill set obtained would make you a strong customer advocate and a killer PS consultant.
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|
| Jerry Fain |
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| Occupation |
| VP Professional Services, Bullhorn |
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| First Car |
| 1975 Dodge Dart, 3 speed on the column (dad's hand-me-down) |
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| Favorite Restaurant |
| The Sailfish, Singer Island, FL |
|
| What are three things most people don't know about you? |
|
1. I enjoy playing video games
2. I was a pool shark in college
3. I am the only one of my siblings (4) that is not an engineer.
|
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| What's been your greatest adventure in life? |
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Getting married and raising 4 kids. Its something you can’t prepare for. You have to live it!
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|
| What's your best childhood memory? |
|
Playing baseball with my friends on lazy summer afternoons.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
Probably Charles Darwin. Talk about a person who understands we must adapt to our surroundings and there is always room for improvement. Further progress is perpetual and never ending. I would love the opportunity to meet a person with such passion about a different view that proved to be obvious.
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| What's the hardest thing you've ever done in your life? |
|
See number 2 above. However, the hardest endeavors are truly the most rewarding.
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|
| Tell us about your favorite hobby. |
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Bass Fishing - nothing like being the first boat on the lake, relaxing, while the mist rises off water as smooth as glass.
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| What are you currently reading? What is your favorite book? |
|
Currently reading The Fist of God by Frederick Forsyth.
Favorite ... so many great books ... most recent favorite ... The Berkut by Joseph Heywood
|
|
| Is there a particular place or thing you want to see? |
|
Hawaii
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
GreenLight Fund:
The GreenLight Fund identifies ground-breaking, innovative, and results-oriented non-profits in cities around the country and helps bring those programs with the potential to address critical needs in Boston.
The GreenLight Fund supports organizations that address urban issues affecting primarily low-income families and children in key areas such as education, youth development, workforce development, and healthcare.
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| If you weren't on the professional services career track, what would you be doing? |
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Self employed or in a senior technology/operations role in a staffing company.
|
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| What is the path that led you to Professional Services/Consulting? |
|
I spent many years purchasing professional services. While I was the Information Technology Director for a large staffing company we purchased and implemented an enterprise SaaS product called Bullhorn. I was so impressed with the product and company I jumped at the opportunity to build their PSO.
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
In addition to the obvious, take the initiative to self educate through associations, networking, reading and conferences. It’s a people business, get out there and meet people in the business.
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| V. Balasubramanian |
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| Occupation |
| SVP, Northstar |
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| First Car |
| Toyota Celica GT |
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| Favorite Restaurant |
| Amma, 246E 51st Street, NY |
|
| What are three things most people don't know about you? |
|
1. I volunteer at a local farm doing Community Sponsored Agriculture
2. I love photography
3. I tutor kids
|
|
| What's been your greatest adventure in life? |
|
Moving to Singapore and then China with my family and then returning back to the States after nearly 6 years!
|
|
| What's your best childhood memory? |
|
Teasing my brothers!
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why?
|
|
Mahatma Gandhi. His treatise on the 7 deadly sins (Wealth without work; Pleasure without conscience; Knowledge without character; Commerce without morality; science without humanity; religion without sacrifice; politics without principle) that would destroy us is still so valid and more - so relevant that it is very inspiring.
|
|
| What's the hardest thing you've ever done in your life? |
|
Building a team in China for consulting and implementation services at a time when services was not valued!
|
|
| Tell us about your favorite hobby. |
|
Photography - I love to take photographs of things as they are and sometimes people as well!
|
|
| What are you currently reading? What is your favorite book? |
|
Favorite Book: “Atlas Shrugged” - Ayn Rand
Currently reading: David Baldacci’s “The Whole Truth”
|
|
| Is there a particular place or thing you want to see? |
|
Alaska
|
|
| If you could give $10,000 to a charity, what would that charity be and why?
|
|
American Heart Association : in further memory of my father.
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
General Management
|
|
| What is the path that led you to Professional Services/Consulting? |
|
Started in consulting!
|
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
Build on competency first and foremost. Style, methodology come next.
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|
| Amy Stuart |
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| Occupation |
| VP of Professional Services Delivery, GTSI |
|
| First Car |
| 1982 Cadillac Cimarron - which sounds impressive but it was basically a Chevy Cavalier with a nice hood ornament. |
|
| Favorite Restaurant |
| Thep Phanom, Thai Restaurant - San Francisco, CA |
|
| What are three things most people don't know about you? |
|
1. I once held a Ham Radio license
2. I love English Bulldogs
3. I started playing piano at age 5
|
|
| What's been your greatest adventure in life? |
|
Being a mother - I have two beautiful young boys that keep me very busy and challenge me every moment of every day.
|
|
| What's your best childhood memory? |
|
Fishing with my mom and dad when I was 4 and catching a catfish that was bigger than me!
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
Abigail Adams - I would love to hear from her first hand about the challenges she faced as a women raising a family during the American Revolution and a wife to one of the most influential Founding Fathers of the United States.
|
|
| What's the hardest thing you've ever done in your life? |
|
I was diagnosed with Type 1 Diabetes and Thyroid cancer in the same year.
|
|
| Tell us about your favorite hobby. |
|
Household “do-it-yourself” projects - I love Home Depot more than my husband.
|
|
| What are you currently reading? What is your favorite book? |
|
Unfortunately I’m not reading anything at the moment but children’s books - of those, my favorites are the Magic Tree House series and Stop that Pickle!
|
|
| Is there a particular place or thing you want to see? |
|
I want to visit Egypt and see the pyramids.
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
Juvenile Diabetes Research Foundation (JDRF) - I was diagnosed with Type 1 Diabetes 2 years ago. This is not typically an adult disease but in rare cases, me being one of them, I had late onset of this disease. I know first-hand how scary it is and how crippling it can be and I can’t imagine having this disease as a child and having to cope with all the complications and daily rituals that are required. I would do anything to help find a cure.
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
I’d be doing research to help find a cure for Type 1 Diabetes.
|
|
| What is the path that led you to Professional Services/Consulting? |
|
I’ve always loved network engineering, I have a passion for fixing things and I get bored doing the same thing for any length of time. I need a constant influx of new problems and challenges and Professional Services was the perfect fit.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
Understand that making mistakes are a part of the process. A graduate must understand that they will make mistakes - big ones, but they shouldn’t give up just because they screw a few things up. Admit your mistakes, learn from them, correct them and teach others about them.
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|
|
| Jason Bruce Jones |
|
| Occupation |
| Vice President, Professional Services, Crossgate, Inc. |
|
| First Car |
| 1969 Pontiac GTO
|
|
| Favorite Restaurant |
| Anything cajun and all kinds of soup! |
|
| What are three things most people don't know about you? |
|
1. I take guitar lessons with my kids.
2. I love Science Fiction.
3. “JavaPosse”, Howard Stern, and “The Disciplined Investor” are among my favorite iPod programs.
|
|
| What's been your greatest adventure in life? |
|
Hitch-hiking across the country after high school, and driving through England on the wrong side of the road.
|
|
| What's your best childhood memory? |
|
The Mattel “Crazy-Car”, my first kiss, dodge-ball, baseball, and Jerry West basketball camp.
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
Richard Feynman, because that would be an interesting conversation, myself at age 100, for wisdom and a broader outlook on life and Jesus Christ, just because.
|
|
| What's the hardest thing you've ever done in your life? |
|
Quit college, start over again and finish in 3 years.
|
|
| Tell us about your favorite hobby. |
|
I still love programming. I invent little projects for myself, code them up in a new language or platform as a way of staying current. I love the thrill of launching a program I wrote myself and watching it work just the way I want, even better if it actually does something useful....
|
|
| What are you currently reading? What is your favorite book? |
|
Fountainhead by Ayn Rand is Number 1, followed closely by “Surely you must be Joking, Mr. Feynman”.
I also like Kurt Vonnegut, R.A. Heinlein, Neal Stephenson’s early stuff. Biographies of any kind are also a great read.
|
|
| Is there a particular place or thing you want to see? |
|
The Taj Mahal, and the Earth from outer space (seriously).
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
FIRST (For Inspiration and Recognition of Science and Technology) founded by Dean Kamen, the inventor of the insulin pump, portable water purification, and the iBOT and Segway personal mobility systems, created FIRST to get kids excited by Science and Technology again. Kids work with mentors to build robots from everyday materials and then compete against kids from other schools to see which designs work best.
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
Why I’d be jamming-out with Eric Clapton, of course.
|
|
| What is the path that led you to Professional Services/Consulting? |
|
Interest in computers lead to “home-brew” software projects, which lead to an IT staff position, which led to consulting assignments with a System Integrator, which led to career opportunities at software companies in Silicon Valley and Germany.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
Grow where you’re planted. Work your butt off always, but especially from ages 25 to 35. Reputation and reliability are everything. The difference between mediocrity and greatness is a mere 2%. It’s that extra little bit that you do, that no one else does, that sets you apart from the rest. Do just that little bit more and watch what happens over the long run!
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|
 |
|
|
| David Klumb |
|
| Occupation |
| VP, Global Professional Services, Teradata Corporation |
|
| First Car |
| 1971 Chevy Malibu |
|
| Favorite Restaurant |
| Atlanta Fish Market - Buckhead GA |
|
| What are three things most people don't know about you? |
|
I have no secrets
|
|
| What's been your greatest adventure in life? |
|
I took a month out of college and traveled the US with little money and no timetable. I could have written a book on those thirty days.
|
|
| What's your best childhood memory? |
|
Backyard football games.
|
|
| What's the hardest thing you've ever done in your life? |
|
Raise 4 teenagers.
|
|
| Tell us about your favorite hobby. |
|
Golf. However, it is disappointing to not be much better at my favorite hobby.
|
|
| What are you currently reading? What is your favorite book? |
|
Conspiracy of Fools (Enron story) by Kurt Eichenwanld
|
|
| Is there a particular place or thing you want to see? |
|
All “1000 of the Places to See Before you Die”.
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
Our Lady of Perpetual Help Cancer Home -They provide hospice care for terminal cancer patients who have no means or family to care for them.
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
Probably teaching high school math.
|
|
| What is the path that led you to Professional Services/Consulting? |
|
First job out of School was with Andersen Consulting; many non - PS jobs in between, but I came back to Professional Services in a management capacity about fifteen years ago.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
Learn everything you can as quickly as you can - enjoy the diversity consulting brings and do it while you are young and with less responsibilties at home.
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|
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|
| Javed Maqsood |
|
| Occupation |
| Director Client Services, Vindicia Inc. |
|
| First Car |
| 1979 Datsun 210 |
|
| Favorite Restaurant |
| Churasco's, Houston, TX |
|
| What are three things most people don't know about you? |
|
1. I almost got mugged delivering pizza as a pizza delivery boy for Dominos Pizza.
2. I have a golf date with my 4 year old son once a week - mostly at the driving range.
3. I played basketball at a professional level and got paid for it.
|
|
| What's been your greatest adventure in life? |
|
I am going through it every day - balancing life with two young kids, busy work schedule, your everyday challenges that life throws at you and additionally, currently taken on a huge remodeling project at our house.
|
|
| What's your best childhood memory? |
|
Lazy strolls around the neighborhood with friends, gossiping, playing and laughing. No stress, just enjoying life.
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
Gandhi. I’d like to see how it feels to be able to inspire millions of human souls toward a good cause.
|
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| What's the hardest thing you've ever done in your life? |
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Saying goodbye to family and friends as a teenager and flying halfway across the world to start a new life.
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| Tell us about your favorite hobby. |
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Read a good story. Catch up on my magazines. Spend time at the gym. Golf.
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| What are you currently reading? What is your favorite book? |
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About to read - The Quran (English translation).
Favorite - Lord of the Rings - Trilogy.
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| Is there a particular place or thing you want to see? |
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The Amazon.
Egypt -The Pyramids and the Nile from its birthplace to the ocean.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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A charity somewhere in a third world country (Asia / Africa). There is so much help needed and so much can be done with a small amount of funds - it’s amazing.
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| If you weren't on the professional services career track, what would you be doing? |
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I’d be an Architect.
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| What is the path that led you to Professional Services/Consulting? |
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I grew into the occupation - after being a consultant at the starting point of my career.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Think outside of the box. Always look ahead at what might happen – in your code, in your company, around you and prepare yourself to respond.
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| Greg Hribar |
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| Occupation |
| Vice President, Consulting and Support Services, Managed Objects |
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| First Car |
1962 Dodge Dart,
a convertible with one of the first "push button" transmissions |
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| Favorite Restaurant |
| Sardine Factory - Monterey CA |
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| What are three things most people don't know about you? |
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1. I collect / cultivate Japanese maples (over 15 different types).
2. I was the first person to letter in football & tennis in my high school.
3. I sang on stage with the group “The Persuasions.”
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| What's been your greatest adventure in life? |
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Traveling to Cairo in the mid 80’s - I got trapped inside of the Great Pyramid for 20 minutes when the lights went dark
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| What's your best childhood memory? |
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Attending almost all Cleveland Browns football home games from 1958 - 1963 with my dad & uncle.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Mick Jagger & Keith Richard. For the most part they have been able to stay at the top of their profession for over 40 years when the majority of their peers have faded on… the ultimate in sustainability!
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| What's the hardest thing you've ever done in your life? |
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Taking my 12 year old Boxer to be cremated.
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| Tell us about your favorite hobby. |
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Golf & travel together and sampling Pinot Noir (I’ve tried 200+ vintners).
|
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| What are you currently reading? What is your favorite book? |
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“The Eight” - by Katherine Neville
“The Girl, The Gold Watch, and Everything” by John D.MacDonald - it got me interested in mysteries and had it all going on… good guys, bad guys, some semi-plausible fantasy - I read it over & over again every year at the beach.
|
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| Is there a particular place or thing you want to see? |
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A Mid-summer, Midwest Baseball Fantasy - I would love to some day mimic the following escapade as performed by a close friend back in Cleveland....
Take a family trip that encompasses 2 days each in:
Cincinatti/St.Louis/Milwaukee/Chicago/Detroit/ & Cleveland
- sightsee and play golf during the day
- hit the ballpark at night
- move on to the next city
- Repeat
and at the end take 1 extra day and cap it off with the Rock & Roll Hall of Fame in Cleveland. One of these years.....
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Any foundation that sponsors research for Non-Hodgkin’s Lymphoma - I lost 2 family members to that cancer.
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| If you weren't on the professional services career track, what would you be doing? |
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Working in either a hotel or restaurant - preferably on the water in the deep south.
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| What is the path that led you to Professional Services/Consulting? |
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At Marriott Corp. in the 80’s I became a spokesperson for the Health Care Dietitians Service industry at large conventions - that was the jumpstart.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Always - “Under promise & over-deliver.”
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| Franck Fauvel |
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| Occupation |
| Director Professional Services, Intersect Software |
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| First Car |
| Hyundai Scoupe LS (bright yellow!) |
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| Favorite Restaurant |
| Marcel's, Washington, DC
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| What are three things most people don't know about you? |
|
1. I play the violin.
2. I am a wine geek. I love to read about wine, taste wine, and match wine with food.
3. I did all my education in France but never worked in France. I moved to the US straight after graduating.
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| What's been your greatest adventure in life? |
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This is a “déjà-vu” but being a dad has been my greatest adventure in life. My two beautiful daughters are a daily source of joy, challenge, and unconditional love.
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| What's your best childhood memory? |
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Summer camps where I got to do various activities: horse riding, kayaking, speleology, and more!
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Thomas Jefferson, I would love to get his view on the current state of the USA, domestically and internationally.
|
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| What's the hardest thing you've ever done in your life? |
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Filling out this questionnaire
Seriously, raising kids is the hardest when you care so much about them.
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| Tell us about your favorite hobby. |
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I’ve been playing the violin for 9 years. My grand-father was playing the violin, my father is playing the violin, and my daughter has started the violin this year. It’s clearly in our genes.
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| What are you currently reading? What is your favorite book? |
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I’m currently reading “You Staying Young” by Dr Roizen and Dr Oz. This was a gift from a friend when I turned 40 last year, quite
“a propos”!
I also read a lot of magazines, Wine Spectator, Harvard Business Review, and business/management magazines from France.
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| Is there a particular place or thing you want to see? |
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I love to travel and I’ve traveled quite a bit so far but there are still lots of places I’d like to visit. In particular, I’d love to see the midnight sun above the Arctic Circle and the aurora borealis.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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National MS Society. I have a few friends who have been diagnosed with MS.
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| If you weren't on the professional services career track, what would you be doing? |
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I would still be developing software.
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| What is the path that led you to Professional Services/Consulting? |
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It was a mix of chance and conscious decision.
Before Intersect Software, I had spent 8 years developing software. I started at Intersect Software developing our product. In 2002, I was asked to go to France to demo our software in French. I really enjoyed it and requested to move from R&D to Sales (my fellow developers called it “going to the dark side"). The company was small so I had to wear many hats: pre-sales and post-sales. As the company grew, I had to “specialize” and chose to dedicate my efforts to professional services.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Become an expert in the product and pay attention to customer expectations, a consultant value is to bridge the gap between what a product does and how a customer wants to use the product.
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| Andrea Mulligan |
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| Occupation |
| Director, Professional Services, Gomez, Inc. |
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| First Car |
| 1978 AMC Concord |
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| Favorite Restaurant |
| Alcapulcos in Norwood, MA
The Fish Tacos are great! |
|
| What is something most people don't know about you? |
|
I was President of a company at the age of 7 years old: Poppy’s Popcorn Parlor. We sold individual bags of popcorn for 5 cents at recess at the North School in Abington, MA. We had a $300 loan from a neighborhood bank (for which I signed) to start the business, our teacher listed her house as collateral, and we raised $3000 for charity.
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| What's been your greatest adventure in life? |
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My best friend calls my husband and me the “adventure twins.” Last spring we spent two weeks traveling around India. We attended a friend’s wedding, took a train to the beach, visited the Taj Mahal, and drove out to the mountains. Life in India is very different than life in the US, and it was interesting to see how others live.
|
|
| What's your best childhood memory? |
|
Winning the State Champion Soccer Tournament in the 5th grade was pretty cool, but my best childhood memory really was driving into Boston with my uncle, three cousins, and my brother and sister the first Saturday of every December. My Uncle let us pick out our Christmas presents and then took us to The North End for pizza. All seven of us road in the cab of my uncle’s pickup truck.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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President Lincoln. I see him as a man of character; someone who lived by his principles in a very difficult time.
|
|
| What's the hardest thing you've ever done in your life? |
|
I am grateful to say that my life has not been full of hardship. Saying goodbye to my Grandmother when she passed away was probably the hardest thing I have had to do.
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| Tell us about your favorite hobby. |
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I like being outdoors with my husband: Gardening, kayaking, hiking, biking, skiing, and riding around in our ‘79 VW bug with the top down. I can’t wait to con my sister and brother into letting us take their daughters with me.
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| What are you currently reading? What is your favorite book? |
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I am reading a couple of things right now: 7 Habits of Highly Successful People by Steven Covey (my second time reading it - love it!) and Web Protocols and Practices by Balachander Krishnamurthy. My favorite book is probably Cane River by Lalita Tademy. There are few historical books written from the female perspective, let alone an African-American female.
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| Is there a particular place or thing you want to see? |
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I’d love to visit Tuscany, but I also have a strong interest in visiting Gettysburg.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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There are so many worthy charities. The American Heart Association is near and dear to my heart. I have lost a number of family members to heart disease, and many more live with heart disease every day, including my Mom and my 5-year old niece. Still, charities that deal with poverty, homelessness, and education are the charities that help our society the most, in my opinion. I think Habitat for Humanity would be at the top of the list.
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| If you weren't on the professional services career track, what would you be doing? |
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I would be working in Sports or Music...I’d love to own a night club cool enough for Madonna to unexpectedly stop by and perform a few songs.
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| What is the path that led you to Professional Services/Consulting? |
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I didn’t know about “professional services” when I started my career. However, I have always worked in a services company helping multiple customers address their needs. Whether it was in the publishing world, graphic design, or IT Software, companies are challenged with problems that only experts can help them address. Being a customer advocate, bringing my knowledge of “how others have done it,” and providing the highest quality services has always been a component of what I do and how I am successful. I try to instill these qualities in the members of my team as well.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Stay focused on making your customer successful. As a consultant, “your” customer is the guy across the table from you. If you can help him look better in front of his boss, you will have an advocate you can count on. Oh, and have a thick skin.... customers can be challenging.
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| Jeff Merrick |
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| Occupation |
| Director, Professional Services, RightNow Technologies |
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| First Car |
| 1976 Ford Mustang II (with a luggage rack) |
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| Favorite Restaurant |
| Thep Phenom in San Francisco |
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| What are three things most people don't know about you? |
|
1. Although I went to University of Montana I am a die hard Oregon Duck fan.
2. I have a burning desire to take a trip around the world.
3. I have always wanted to sail.
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|
| What's been your greatest adventure in life? |
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Traveling in Costa Rica for 2 months with no set agenda or plan.
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| What's your best childhood memory? |
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Spending endless weekends in Sunriver, or skiing, biking, and fishing.
|
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| What's the hardest thing you've ever done in your life? |
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Being laid off during the dot com bust was very difficult and coming to the realization that failure is sometimes out of your control.
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| Tell us about your favorite hobby. |
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Fly Fishing. It is one of the few things in life that once I begin doing it, I block out all other thoughts and focus only on hooking that next fish.
|
|
| What are you currently reading? What is your favorite book?
|
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Currently Reading - Good to Great: Why Some Companies Make the Leap… and Others Don’t by Jim Collins
My favorite book is - Into the Wild by Jon Krakauer
|
|
| Is there a particular place or thing you want to see? |
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An African Safari
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Nature Conservancy. Without the outdoors we would only have work.
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| If you weren't on the professional services career track, what would you be doing? |
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Running my own guide business that specializes in heli skiing in the winter and fly fishing in the summer.
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| What is the path that led you to Professional Services/Consulting? |
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My first job out of college was with Andersen Consulting. Helping customers realize their goals was always something I found enjoyment in.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Be sure and take time to celebrate the successes because there is a lot of time spent solving problems.
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| Brandon Walsh |
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| Occupation |
| Director, Professional Services, Unanet Technologies, Inc. |
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| First Car |
| I don't remember the year, but it was an old brown Oldsmobile Cutlass with a 3-inch thick rear wooden bumper.
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| Favorite Restaurant |
| Morton's Steakhouse, Reston, VA -
(I love a medium cooked filet mignon paired with a California cabernet sauvignon!)
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| What are three things most people don't know about you? |
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1. My daughter and I have movie night once a week (I think I can recite “The Little Mermaid: Ariel’s Beginning” line by line).
2. My grandfather played for the Boston Celtics (John Janisch).
3. Occasionally I like to smoke a good cigar (Ashton is my favorite brand).
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| What's been your greatest adventure in life? |
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Raising my daughter ..... the adventure continues.
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| What's your best childhood memory? |
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LOL - I can’t believe I am writing this...... when I was 9, I won a lip-sync competition with my “stunning” rendition of Michael Jackson’s song ‘Thriller’. My 14 year old brother, who used to beat me up daily, carried me out of the theater on his shoulders. My prize: a 13-inch black and white TV.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Jesus. He seems worthy of this choice and I would enjoy hearing his views on modern religious teachings and today’s political climate.
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| What's the hardest thing you've ever done in your life? |
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Marine Corps Boot Camp.
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| Tell us about your favorite hobby. |
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I love cooking and wine tasting. I usually spend 1 week a year studying at The Culinary Institute of America in Napa Valley continuing to enhance my wine and culinary skills.
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| What are you currently reading? What is your favorite book? |
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I am currently reading “When Professionals Have to Lead: A New Model for High Performance.” One of the authors was my favorite instructor at the Harvard Business School Program: Leading Professional Services Organizations. The Iliad by Homer is my favorite book.
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| Is there a particular place or thing you want to see? |
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I want to see my daughter complete her undergraduate degree at The University of Virginia. She is only 5 now so this is going to take awhile.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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The Special Olympics. I donate money and volunteer at the Washington, DC Special Olympics Summer Games every year. It is a great cause.
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| If you weren't on the professional services career track, what would you be doing? |
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Hosting my own cooking show on The Food Network...... well I’d like to think that’s what I would be doing.
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| What is the path that led you to Professional Services/Consulting? |
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After I was discharged from the Marines in 1999, I read that the two fastest growing industries over the next ten years were Health Care and IT. I looked at the opportunities within the IT industry and started training in project management. Early in my career I quickly learned that my strongest natural skills are being in front of customers, building relationships, understanding issues and executing plans for resolution. Professional Services was a logical fit.
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
Ensure that you understand your career path in order to build a foundation with the experience and education you need in order to be successful.
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| Charles Rattray |
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| Occupation |
| Director of Professional Services, Tideway Systems Inc |
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| First Car |
| I wanted an Alpha Beta Spyder. I got a Honda Prelude which I named 'Cedes'. |
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| Favorite Restaurant |
| Christopher's American Bar & Grill, Covent Garden, London. It wasn't about the food or the location; just a special moment for my wife and I.
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| What are three things most people don't know about you? |
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1. My age
2. My weight
3. and my place of birth.
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| What's been your greatest adventure in life? |
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Moving my family from London to New York to work with Tideway .... or maybe it was living in a tent selling doughnuts on a beach in the South of France .... or maybe it was sailing from London to Sydney on a cruise liner as a two year old ...
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| What's your best childhood memory? |
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Learning to ride a bicycle, aged six - the freedom was awesome.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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My Mum before she died. I would have told her how much I love her.
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| What's the hardest thing you've ever done in your life? |
|
Completing an MBA on a part-time basis. Also the easiest, with all the support that my wife gave me.
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| Tell us about your favorite hobby. |
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Loading the family into the car and exploring upstate New York on the weekend, then arriving home, packing the kids off to bed and enjoying a good bottle of wine with my wife and friends.
|
|
| What are you currently reading? What is your favorite book? |
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"Wine Spectator”, October 2008. Favorite business book has to be “Re-imagine" by Tom Peters. Second favorite is “Radical Careering” by Sally Hogshead. Most fun recent read was “Ronnie: The Autobiography” by Ronnie Woods of Rolling Stones fame, and I’m a sucker for any Ian Rankin books featuring John Rebus.
|
|
| Is there a particular place or thing you want to see? |
|
The end of poverty.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Autism Research Institute. Anyone affected by autism benefits from their research and, as everyone knows, our children represent our future.
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| If you weren't on the professional services career track, what would you be doing? |
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I’d be a serial entrepreneur using other peoples’ resources, time and budgets to introduce high return, but worthwhile, ventures into the world.
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| What is the path that led you to Professional Services/Consulting? |
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A beer, a twenty minute interview, and the promise of fun.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Think about and practice providing value. Worry about the P&L later. Knowledge is your secret weapon. Study Friedman and Peters.
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| Stan Beck |
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| Occupation |
| VP, Professional Services, eLoyalty |
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| First Car |
| 1958 Renault (that required NO key to start-it) |
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| Favorite Restaurant |
| The Varsity - various GA locations |
|
| What are three things most people don't know about you? |
|
1. I collect US Postage Stamps.
2. I have attended most of the major sporting events in the world.
3. I have played poker (monthly) with the same guys for 35 years.
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| What's been your greatest adventure in life? |
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Traveling to numerous countries with my family (e.g., Tasmania was fun!)
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| What's your best childhood memory? |
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Growing up as a “gym rat” at the local YMCA.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
I’d like to speak with my great-great-grandchildren when they are about 25 years old.
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| What's the hardest thing you've ever done in your life? |
|
Started a high-tech company from scratch.
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| Tell us about your favorite hobby. |
|
Collecting US Postage Stamps & placing small wagers (offshore) on sporting events.
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| What are you currently reading? What is your favorite book? |
|
I’m currently reading The Wisdom of Crowds by James Surowiecki. My favorite book is the Taking of Pelham 1-2-3 by John Godey.
|
|
| Is there a particular place or thing you want to see? |
|
I woul like to see the country of Chile.
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| If you could give $10,000 to a charity, what would that charity be and why? |
|
Alzheimer’s. My Dad died of Alzheimer’s related symptoms.
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| If you weren't on the professional services career track, what would you be doing? |
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Working for the Atlanta Sports Council, bringing major sporting events to the city.
|
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| What is the path that led you to Professional Services/Consulting? |
|
Migrated into PS/Consulting while with major hardware companies (IBM, NCR).
|
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
Understand that a ‘services’ sale is quite different - that you, or someone has to IMPLEMENT what was sold.
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|
| Doug Richards |
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| Occupation |
| Sr. Director of Services and Support, QuickArrow |
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| First Car |
| 1986 Mazda 626 |
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| Favorite Restaurant |
| Heaven on 7 - Chicago, IL |
|
| What are three things most people don't know about you? |
|
1. I’ve run 2 marathons
2. I have a black belt in Kuk Sool Won
3. I was an options trader for 14 months prior to working at QuickArrow.
|
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| What's been your greatest adventure in life? |
|
My greatest adventure was backpacking around Australia, New Zealand, and Fiji for 7 months after graduating college.
|
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| What's your best childhood memory? |
|
Summer vacation, when I was very young. We used to drive from the suburbs of Chicago to a place in Michigan called Castle Park. My Aunt, Uncle and cousins would come up from Ohio and we’d spend the week kicking around the sleepy, little town and playing on the beach/lakefront.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
I’d like to talk to my great-grandmother on my Dad’s side. She was born in 1891 and at the age of 9, she left Slovakia by herself and moved to Chicago to meet up with other members of her family. She died in 1986 and I’d like to talk to her about her life and the perspective she had regarding the world and how it was changing.
|
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| What's the hardest thing you've ever done in your life? |
|
My first marathon, Chicago 2001.
|
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| Tell us about your favorite hobby. |
|
Traveling - even though most of my travel is work-related, I like to find local places that I otherwise wouldn’t have the chance to see/try.
|
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| What are you currently reading? What is your favorite book? |
|
I’m currently reading Bridge of Sighs, by Richard Russo. My favorite book is Siddhartha by Hermann Hesse - it’s the only book that I’ve read and then immediately turned to the first page to read again.
|
|
| Is there a particular place or thing you want to see? |
|
At some point, I’d like to see a total solar eclipse and actually see the corona of the sun. Otherwise, I’d love to go on a safari and see the wild animals of Africa.
|
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| If you could give $10,000 to a charity, what would that charity be and why? |
|
The Austin Humane Society. The Humane Society helps animals that are too often neglected and truly need help. Also, I think that giving locally is important and I’d like to see the impact directly.
|
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| If you weren't on the professional services career track, what would you be doing? |
|
I’d be a Fireman.
|
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| What is the path that led you to Professional Services/Consulting? |
|
I started as a consultant because I enjoyed solving problems and the variety that new clients provided.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
Listening is the most important skill that a consultant can have. Develop that and the rest will fall into place.
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|
| Don Sloan |
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| Occupation |
| Director, Professional Services TIBCO Software |
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| First Car |
| 73 LTD Brougham. It started with a screwdriver, only had shocks on the back, and the brakes were iffy. I loved that car. |
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| Favorite Restaurant |
Seafood: Legal Sea Foods, Boston
Date night: The Bay Tower Room Boston (awesome views)
Italian: Almost anything in the North End, Boston
Steakhouse - Chops, Atlanta (my new home town) |
|
| What are three things most people don't know about you? |
|
1. I jumped out of the first plane flight I ever took.
2. I was part of a Navy battle group involved in action in the Persian Gulf.
3. I’ve saved 3 people from drowning though I’ve never been a lifeguard. They just keep sinking around me and I just keep pulling ‘em back up.....
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|
| What's been your greatest adventure in life? |
|
Family, both the one I grew up in and my own. Unoriginal, I know, but it’s true.
I was the oldest of 4 ‘spirited’ sons and yet somehow married a girly girl and we have two beautiful girly girl daughters. What a collision of backgrounds. I think I’m still holding my own but I’m not sure if it’s really true or if they’re just letting me believe that.
|
|
| What's your best childhood memory? |
|
Summer vacations at Plum Island, Massachusetts. My mother was one of 8 siblings (good Catholics up there!) and everyone went together for vacation. I had about 50 cousins and 2nd cousins so it was a free for all. The water was so cold you could only comfortably swim in it on August 5th, from 11 - 2 :- ) but the rest of the time you got numb pretty quick and then didn’t notice - and the waves were great.
|
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
It’s October 2008 so my answer is Warren Buffett, to ask for some advice .... and a loan!
|
|
| What's the hardest thing you've ever done in your life? |
|
It’s a toss-up between walking 100 miles with 2 broken legs and 7 bullet wounds in me while dragging 3 elephant carcasses across the blazing desert, or trying to consistently shoot in the 70s in golf.
|
|
| Tell us about your favorite hobby. |
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Golf. Want to know my least favorite hobby? Golf.
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| What are you currently reading? What is your favorite book? |
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“Succeeding with SOA” by TIBCO’s own Paul Brown.
I have a ton of favorite books but the one I think is the coolest is my autographed copy of “Discovery of the Titanic” by Robert Ballard. Almost 100 years later the story still attracts new interested people every year.
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| Is there a particular place or thing you want to see? |
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Australia, specifically the Barrier Reef, The Rocks, Bondi Beach, and The Australia Zoo to see Steve Irwin’s legacy.
Miss you, Croc Hunter!!
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| If you could give $10,000 to a charity, what would that charity be and why? |
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The American Cancer Society.
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| If you weren't on the professional services career track, what would you be doing? |
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Probably selling software and working with professional services folks. I love the software space and feel very fortunate to make my living in it.
|
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| What is the path that led you to Professional Services/Consulting?
|
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How much time do you have?.....
Like most, I didn’t graduate saying “Hmmmm, I hear that PS is a great career. I’m doing that!” After my stint in the Navy I started teaching technology at a small school, days AND nights because teaching doesn’t pay, and I also took Novell classes and bartended in my ‘spare time’.
I got Novell certified during the client-server boom and an awesome ERP company was desperate enough for consultants that they actually hired me without any DBMS or business app experience. Turned out to be one of the 5 best things that ever happened to me, and I’ll be forever grateful for it.
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
Narrowing this down is tough because there is so much I’ve learned from other great PS veterans throughout the years. Since I like to be on the sales side, I guess this one is top of mind for me lately. There are always 2 answers to every question - the hard (factual/technical) answer, and the soft (nuanced/situationally aware) answer. S/he who knows how to use and blend both optimally - and always ethically - will always be much more successful than the one trick ponies.
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| Uriah Hakala |
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| Occupation |
| Director of Professional Services, North America - Kapow Technologies |
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| First Car |
| Dodge Colt. A 4-dr sedan in a pasty beige color, with a powerful 68hp engine! |
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| Favorite Restaurant |
| Chicago Chop House - Chicago, IL. and SW Steakhouse at the Wynn - Las Vegas, NV. |
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| What are three things most people don't know about you? |
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1. My middle name is ‘Motek’, it’s a family name passed down. It means ‘Sweetie’ in Hebrew (keep the laughter to yourself!) Also, my surname is Finnish, which should be evident when you look at my picture. Over the phone, however, I’ve had people assume I was everything from Hawaiian to Indian, with various other nationalities in between.
2. I used to run a computer BBS system, back in the days of 2400 baud modems. I can’t believe how many hours I wasted on that.
3. I survived a head-on car accident when I was 16, and luckily managed to escape with just a 1.5” scar between my eyes, where my head hit the steering wheel. No airbags, of course, but the Dodge Colt (same one as above) was totaled. If they say everyone has one near-death experience in their life, I’m glad to have gotten mine out of the way early!
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| What's been your greatest adventure in life? |
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I’d consider myself lucky to be able to have taken advantage of the ‘side benefits’ of a career revolving around travel. All of the places I’ve been were great, but I think the most unique has been Bali.
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| What's your best childhood memory? |
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Playing baseball with my dad. We had a diamond a block from our house, so we’d go over there and he’d pitch to me for a couple of hours. I never could hit one all the way out, but I came close.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Leonardo da Vinci. I don’t think there was ever someone so versatile in their abilities. I would love to get insight into how he looked at the world.
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| What's the hardest thing you've ever done in your life? |
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I think this is all relative, as I feel I’ve had a pretty lucky upbringing and haven’t really had to face any ‘real’ challenges. Maybe the biggest will be upcoming… having to raise children.
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| Tell us about your favorite hobby. |
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Most of my free time seems to revolve around computers or video games, although I do try to go to the gym 4-5 times a week to help clear my head.
|
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| What are you currently reading? What is your favorite book? |
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I’ve had it sitting around for a couple of years, but I just finished reading “The Wal-Mart Effect” by Charles Fishman.
However, since you offered the opportunity for a shameless plug, my favorite book is…
“Mona and Uriah’s Guide to Planning a Destination Wedding“
You can find it on Amazon.com.
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| Is there a particular place or thing you want to see? |
|
I’d love to go on a safari in Africa to see the Big 5.
|
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| If you could give $10,000 to a charity, what would that charity be and why? |
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One that would allow underprivileged children the ability to go to college. I think education is really the strongest driver for success in our country, and many qualified people just can’t go because of the economics of it.
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| If you weren't on the professional services career track, what would you be doing? |
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I could never see myself holding a ‘regular’ 9-5 job. Being a bartender on an island in the South Pacific would suit me just fine!
|
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| What is the path that led you to Professional Services/Consulting? |
|
I started with PeopleSoft Consulting right out of college. I definitely wasn’t really sure what exactly I was getting into, but ended up getting hooked immediately.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Try to look into what the customer is saying and truly understand the business problems they are trying to solve. Most of the time they don’t really know exactly what they need either, and your challenge is to figure that out. Also, remember that technology always changes but the core competencies of a good consultant have stayed the same for a long time.
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| Keith McInish |
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| Occupation |
| Vice President of Professional Services; Seagull Software |
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| First Car |
| 1972 Fiat Sport Coupe |
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| Favorite Restaurant |
| Joe's Stone Crab; Miami FL |
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| What are three things most people don't know about you? |
|
1) I’m 6th of 7 children in my family, and all of us paid our own way through college to earn at least a bachelor’s degree
2) My first job was as a dishwasher at the Ole South Barbeque at age 13, working for the princely sum of $1.50/hr!
3) I can cross my eyes, and then move each one independently.
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| What's been your greatest adventure in life? |
|
When I was 21, I hitchhiked 1,000 miles by myself to go visit a brother in the Ozark Mountains of Arkansas. It took two days each way, and I met lots of interesting people along the way!
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| What's your best childhood memory? |
|
The Christmas holidays when I was in grade school. Seven of us (four of my siblings and my parents) would pile into the family car and drive five hours to see our grandparents and relatives in Birmingham, Alabama. Both of my parents are also from large families, so there would be dozens of relatives to play with. It really made the Christmas spirit come alive for us.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Michelangelo; I’m amazed at the perfection in his creations, whether painting, sculpture or architecture.
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| What's the hardest thing you've ever done in your life? |
|
I paid for two of my years in college by working in the summer selling educational books door-to-door. You would relocate to another part of the country with other students for the whole summer (in my case, the farmland of Illinois and Kentucky), and work alone 80 hours each week from the first day of summer until returning to school in the fall. Very tough work, but you’d be amazed how many life lessons you can experience on the “bookfield”.
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| Tell us about your favorite hobby. |
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I love to travel and see new places (which of course comes in handy for a consultant). I also enjoy scuba diving when I am able.
|
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| What are you currently reading? What is your favorite book? |
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Currently reading “The Singularity is Near” by Ray Kurzweil.
I have lots of favorites, but if I had to pick one, it would probably be “Up from Slavery” by Booker T. Washington. Written by a freed slave just over 100 years ago, I found it quite interesting how the turn of the century was seen through contemporary eyes, and was also inspired by the optimism and insight from this man who came from such humble beginnings.
|
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| Is there a particular place or thing you want to see? |
|
Having just visited Rome, Italy for the first time last summer, I now would love to visit the Acropolis in Athens and walk in the steps of the founders of modern democracy and philosophy.
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| If you could give $10,000 to a charity, what would that charity be and why? |
|
Habitat for Humanity. Based on the simple principle that everyone deserves a decent and safe place to live and raise their family, they positively impact not only the new and first-time homeowners, but the entire community in which we all live.
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| If you weren't on the professional services career track, what would you be doing? |
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Commercial airline pilot.
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| What is the path that led you to Professional Services/Consulting? |
|
I was fascinated by technology all the way back in high school (when it was still known as data processing). When I learned that you could actually make a living working with computers to solve complex equations and issues, my course was set. Keep in mind that this was at a time when most computers still filled buildings, and the term “personal computer” hadn’t even been coined…
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
Always be learning. Today’s expert is tomorrow’s dinosaur. Technology is moving at an exponentially increasing pace, so you have to make it your mission to be hungry for new knowledge and experiences. One thing that never changes though is the importance for integrity in what you do. Always make it a point to deliver what you promise, when you promise.
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| Robert Freedman |
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| Occupation |
| Vice President, Technology, Method, Inc. |
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| First Car |
| VW Bug (bought it for $600 and restored it) |
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| Favorite Restaurant |
| La Ciccia - Sardinian food located in Noe Valley, San Francisco. |
|
| What are three things most people don't know about you? |
|
1. My maternal grandfather was Chinese. He’s of Russian-Jewish descent, so you could argue that he’s not ancestrally Chinese, but he was born and raised in Harbin, Manchuria.
2. I was raised by a single mom and really didn’t get to know my father’s side of the family until later in life. Now we go back East at least once a year because it’s fun to see our dozens of cousins across four generations.
3. I grew up working on cars and paid my way through college as a mechanic. Full disclosure: it was my grandfather’s car shop, but I became a good mechanic over the years (I have ‘62 VW in my garage waiting for me to have time for a hobby again). I started working at the shop summers at age 9, doing simple chores, and actually started working on cars at age 13 (I was tall and had facial hair early so I looked older). Grandpa actually almost fired me in my first month because I made some costly mistakes, but I came around.
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| What's been your greatest adventure in life? |
|
During the dot-com days, my wife and I were both at startups and we made an agreement that before we settled down to having kids, we’d exit (rich-rich-rich) from our dot-coms and travel the world. Well, we didn’t get rich-rich-rich (or rich-rich or rich), but when our dot-coms imploded, we found a way to do the trip. We traveled around India and Southeast Asia for four months. An amazing trip, life-altering in many ways and something we are proud to have done together.
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| What's your best childhood memory? |
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It’s difficult to pick any one, but I can say that some of my happiest moments were creating with my Legos. I have kept the boxes and boxes of Legos in wait to give to my daughter when she’s ready. Looking forward to that day!
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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The more I see our country gridlocked in policy on the one hand and unilaterally going it alone on the other, I wonder how the founders had the guts to pull off what they pulled off 200+ years ago. It really is amazing how they thought things through and what they did. I’d take any founding father out for a pint to get his opinion on things.
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| What's the hardest thing you've ever done in your life? |
|
Honestly, I feel that I’ve been fortunate. My life has not been hard in any way that I can measure. Sorry to cop out on the question.
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| Tell us about your favorite hobby. |
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My daughter is my favorite hobby and she’s wonderful. I used to ski, mountain bike, etc., but we worked a bit to have our kid and are enjoying as many minutes of her life as we can. It goes so quickly. And then there’s that VW waiting for me in the garage.
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| What are you currently reading? What is your favorite book? |
|
I don’t have a favorite book. Authors continue to put out great literature and the written word is definitely one of my favorite things. I’m currently reading “What is What” by Dave Eggers about the Sudanese war’s impact, though by the time you read this I’’l probably be reading something new. I try to use plane time between customers for at least some reading along with work, and, of course, the New Yorker or a good book is excellent for settling down to sleep after a long day with the client when I’m on the road.
|
|
| Is there a particular place or thing you want to see? |
|
China. As I mentioned, my grandfather is from Manchuria, but I’ve never been to China. I’d love to spend some time there, particularly in the winter to see the ice festival.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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One of the family-oriented non-profits in San Francisco. I believe in giving locally and the City is a tough place for a single mom. My wife is on the board of the Family Service Agency of San Francisco, so that would probably be my choice.
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| If you weren't on the professional services career track, what would you be doing? |
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If I had my “million” dollar retirement wrapped up, I’d be doing NGO work somewhere in the world, most likely Africa. If I had to pick another profession, I’d go back to running an auto repair shop, probably with a more green/eco-friendly focus.
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| What is the path that led you to Professional Services/Consulting? |
|
Up until my late teens, I wanted to be an architect and entered contests and took classes throughout high school toward that end. Then, somewhere along the way, I realized I didn’t much like the actual drafting work (too bad it wasn’t a few years later, since I would have loved CAD systems) and decided that what I really liked about architecture was the conversations with clients to understand their requirements and to create something to meet those. Then, in college, all of those Arthur Andersen Consulting (not yet Accenture) brochures talking about going anywhere in the world led me into consulting.
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
Learn everything you can about what your customers’ business problems are. Don’t worry about the promotional track, you’re likely not going to be at the firm you’re at for that long. And even if you are, it’s still a great skillset, because understanding your customer’s needs is the key to consulting.
Also, if you aren’t good at project management - visualizing the task plan and the timeline to get it done - take classes, get mentorship, do whatever it takes to become a good project manager. The best sales people, doctors, lawyers, entrepreneurs, stay-at-home-moms/dads, etc. are all great project managers. Good project management is a life skill and isn’t that hard. But it takes practice and is highly admired by those you are managing.
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| Sean Desmond |
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| Occupation |
| VP Americas, Informatica Corp. |
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| First Car |
| 1971 Mercury Bobcat |
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| Favorite Restaurant |
| Deluxe - Wilmington, NC |
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| What are three things most people don't know about you? |
|
1. I like to play tennis
2. I lived and worked in Poland for one year
3. I’ve operated heavy construction equipment
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| What's been your greatest adventure in life? |
|
Having children.
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| What's your best childhood memory? |
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Playing after dinner in the summertime.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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OJ Simpson, to get the real story.
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| What's the hardest thing you've ever done in your life? |
|
Raising children.
|
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| Tell us about your favorite hobby. |
|
I love surfing!
|
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| What are you currently reading? |
|
Raising Cain
|
|
| Is there a particular place or thing you want to see? |
|
The Maldives. The Maldives are a collection of 1190 coral atolls situated within the warm gentle waters of the Indian Ocean, South West of Sri Lanka. They are often referred to as the pearls of the Indian Ocean.
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| If you could give $10,000 to a charity, what would that charity be and why? |
|
Cancer Research
|
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| If you weren't on the professional services career track, what would you be doing? |
|
Teaching and Coaching
|
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| What is the path that led you to Professional Services/Consulting? |
|
The Tech Boom in the 90’s
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
Technical skills are perpetually commoditized. True and holistic consulting skills will always be in demand.
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|
| Chuck D'Antonio |
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| Occupation |
| Head Concierge (Senior Director, Professional Services)
Acquia, Inc. |
|
| First Car |
| 1978 Buick LeSabre. "It was only a two door, but it was 17 feet long!" |
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| Favorite Restaurant |
| Arrows, Ogunquit, ME |
|
| What are three things most people don't know about you? |
|
1. I’m a fire buff.
2. I wrote nearly 200 pages of a novel in junior high school. I have no idea what happened to my handwritten manuscript.
3. On the morning of my wedding, my best man and I waited in line to buy U2 tickets.
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| What's been your greatest adventure in life? |
|
Parenthood continues to be the greatest adventure of my life, from the first stressful weekend while my wife was in labor to the time I spent getting the kids out of the house this morning. I’m excited every day to see what my kids are thinking and learning.
|
|
| What's your best childhood memory? |
|
The night my sister was born. I was fourteen years old and had been an only child to that point. My parents had left for the hospital only 45 minutes earlier, and the call waiting rang with my father on the other end. He told me I had a new baby sister and I ran downstairs to tell my grandmother.
Since it had been so little time and she hadn’t heard the phone, she didn’t believe me.
My mother had had a crash C-section but both of them were all right. I’ll never forget the tone of my father’s voice, elated that everything turned out OK.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
My maternal grandfather. Knowing what he most valued in life, I think we would have some great conversations today and I’d learn a lot from getting to know him as an adult.
|
|
| What's the hardest thing you've ever done in your life? |
|
Held my grandmother’s hand while she died.
|
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| Tell us about your favorite hobby. |
|
I love to cook, and to share what I prepare with others. Even cooking a simple every day dinner can reduce my stress. I try to use local and seasonal ingredients, and have the most fun when I stretch myself with new recipes and techniques. I believe in doing everything from scratch, and have even tried my hand at making my own butter, cheese, and other basic ingredients.
|
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| What are you currently reading? What is your favorite book? |
|
I’ve gotten into a terrible habit of starting several books at once. I’m currently reading the following:
- Getting Real by 37signals
- Empire Falls by Richard Russo
- Papal Sin by Garry Wills
- The Ruby Programming Language by David Flanagan & Yukihiro Matsumoto
- Pro Drupal Development by John VanDyk and Matt Westgate
- What Got You Here Won’t Get You There by Marshall Goldsmith
I’m focusing mostly on finishing Empire Falls.
My favorite book is The Godfather. It’s not all “made him an offer he couldn’t refuse” there are a lot of lessons about life and relationships behind the mafia imagery.
|
|
| Is there a particular place or thing you want to see? |
|
I haven’t been to Italy, in spite of my heritage. We have roots in Sicily and Abruzzo, and I’d love to see both with my father and son. No one in our family has any contact with “old-country” relatives, and very few have made the trip.
|
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| If you could give $10,000 to a charity, what would that charity be and why? |
|
The Make-A-Wish Foundation. When I was in high school my girlfriend’s little sister was a Wish Kid. They went to Disney World, and the effect it had on the entire family was amazing.
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
There’s the “dream” answer and the practical answer.
Practically, I’d be in another sort of IT role, most likely at a University.
In my dreams, I’d have a small restaurant with twenty-five or fewer seats. I’d establish relationships with local farmers to serve a small menu of seasonal, regionally-sourced dishes.
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| What is the path that led you to Professional Services/Consulting? |
|
I originally got into PS because I noticed that consultants were working on all of the coolest projects at my employer. I thought I’d do it for two or three years and then “settle down” into another full-time IT role. On my first few projects, we implemented Internet capabilities and project methodologies for clients that had neither. Watching them “get it” made the long hours and client challenges worth it. That’s why I’m consulting, and I’ve become a manager to get that same feeling everyday with my team.
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
View every project as a chance to learn new things. It may be your tenth implementation of the same basic use cases for you company’s product, but there’s always new things to learn if you look for them. It might be new technical tricks, or techniques for dealing with clients, or, if you’re lucky, lessons about yourself. If you can come out of every project just a little bit smarter than when you went in, you’ll have great success.
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|
| Jeff Jarvis |
|
| Occupation |
| President and CEO, Agentek Inc. |
|
| First Car |
| It was a 1972 Ford Pinto - this particular year had that exploding gas tank factory recall! |
|
| Favorite Restaurant |
| The Seven Mile Grill on Islamorada in the Florida Keys - best grouper sandwiches on the planet! |
|
| What are three things most people don't know about you? |
|
1. I am part native American Indian - Mohawk.
2. I hold a US Coast Guard Captain’s rating - so I can perform marriages at sea on those deep sea sport fishing charters many people take. I have done this for fun with several couples. Do you think they still think they’re legally married?
3. I used to be a programmer.
|
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| What's been your greatest adventure in life? |
|
Getting married to my soul mate and raising two great kids.
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|
| What's your best childhood memory? |
|
Winning my 1st sail boat race at the age of thirteen with my cousin in a very small boat!
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
A great question, Michelangelo Simoni, he was a renaissance painter, sculptor, architect and engineer, he did an exceptional amount in a relatively short period of time, it would be an honor to meet him and spend time with him.
|
|
| What's the hardest thing you've ever done in your life? |
|
Put my first golden retriever to sleep - she was 14 years old and a good friend for all those years.
|
|
| Tell us about your favorite hobby. |
|
Golfing with my college buddies, it’s a Spring time ritual.
|
|
| What are you currently reading? What is your favorite book? |
|
I just finished reading The Breakthrough Company by Keith McFarland.
My favorite is The Fountain Head by Ayn Rand.
|
|
| Is there a particular place or thing you want to see? |
|
New Zealand - I’ve never been there but I hear it’s awesome.
|
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| If you could give $10,000 to a charity, what would that charity be and why? |
|
American Cancer Society
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
Running my own small business, but centered around customer services.
|
|
| What is the path that led you to Professional Services/Consulting? |
|
I began my career as a programmer and early on spent time in operations, manufacturing and engineering. I spent the later part of my professional career in customer facing roles managing various Services P&L’s. I believe strongly that PS is a key determinant in the success of any company. People make the difference especially the people gluing it together in the field with customers/partners. It is a challenge for all of those in the profession.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
PS is an outstanding place to start one’s career it gives you all the necessary experiences from which to build one’s professional toolkit for success.
My two cents:
“Do what’s right for the end customer and you will be successful despite pressures to do something counter intuitive by management”.
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|
|
| Marc Attal |
|
| Occupation |
| Director of Professional Services & Product Management, Atronic Systems. |
|
| First Car |
| 2 CV (2 Chevaux from Citroën) |
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| Favorite Restaurant |
| Ze Kitchen (Paris) |
|
| What are three things most people don't know about you? |
|
1. I have started to learn piano one year ago.
2. I am a fan of mythology.
3. I read a lot, around two books per week.
|
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| What's been your greatest adventure in life? |
|
The birth of my kids.
|
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| What's your best childhood memory? |
|
Week-ends at the beach with my family enjoying sun, fun and a simple and fresh lunch.(I am living in Nice on the Riviera).
|
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
I would like to have a conversation with Moses and try to understand why I am here, where am I going ....
|
|
| What's the hardest thing you've ever done in your life? |
|
Joker
|
|
| Tell us about your favorite hobby. |
|
Cooking!!! I take recipes from the most difficult french cooks (my favorite being Alain Ducasse) and I try to recreate them as close to the original version as possible. It usually takes me a day to prepare dinner, but usually the guests thoroughly enjoy it.
|
|
| What are you currently reading? What is your favorite book? |
|
I am currently reading the famous book of Stieg Laarson, Millenium, and a Chinese writer Chi Li.
My favorite book, or I would say my favorite writer is so far a french writer call Philippe Claudel. I can’t say that I have any specific favorites in all his catalogue, but the ones I’ve enjoyed the most were:
- “Les ames grises”
- “La petite fille de Monsieur Linh”
- “Eldorado”and
- “La mort du Roi Tsongor”
|
|
| Is there a particular place or thing you want to see? |
|
I’d like to see the pyramids in Egypt and discover Asia, which I plan to do in June.
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
I would give the money to a foundation that takes care of educating children in countries that don’t have the means to afford it. I believe that this is the key to progress and a brighter future. The effects are not immediate but you can see the consequence, of countries that have neglected this. Little by little they have sunk.
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| If you weren't on the professional services career track, what would you be doing? |
|
I’d be an Architect or a Doctor.
|
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| What is the path that led you to Professional Services/Consulting? |
|
Chance.
I started at an Engineering school in France and then graduated with an MBA in Finance and risk management. One company in Paris paid my tuition and offered me a job at the end of my schooling. They were developing software for the banking industry and that’s where I got started.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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The customer is at the heart of your job. Be curious, think industrial, but stay practical.
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| Chris Peters |
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| Occupation |
| Managing Director, Functional Methods |
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| First Car |
| 1962 Karman Ghia (bought it from my sister) |
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| Favorite Restaurant |
| Sullivan's, Denver CO |
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| What are three things most people don't know about you? |
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1. My mother was a Nun (before she met my father and chose to leave the convent)
2. I sold cleaning products door to door when I was 9 years old. I didn’t make much money but I got to know the neighborhood pretty well. (Which paid off later when I started mowing their lawns the following year.)
3. One of my junior high school classmates was the voice of “Lucy” in the Charlie Brown cartoons.
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| What's been your greatest adventure in life? |
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My service in the U.S Air Force was very exciting and afforded me lots of travel to interesting locations. I’d have to list that right up with meeting my wife and watching my daughter grow up.
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| What's your best childhood memory? |
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That’s a hard one; lots of good ones come to mind. I guess I’d say the vacation trip our family (all 7 of us) took in 1971 to the mountains. I was 10 at the time, learned to fish, did a lot of boating, hung out with my siblings and just had a good time.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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I would definitely love to have a conversation with Lao Tsu. (Author of the Tao Te Ching)
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| What's the hardest thing you've ever done in your life? |
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Giving the eulogy at my mother’s funeral.
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| Tell us about your favorite hobby. |
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Photography, Food, Wine (not necessarily in that order)
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| What are you currently reading? What is your favorite book? |
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I’m currently reading a pretty varied selection of books including “Meatball Sundae” by Seth Godin, “The Audacity of Hope” by Barack Obama, and the “Speed of Trust” by Stephen MR Covey. What’s my favorite book? I’d have to say it’s a toss up between “Fear and Loathing in Las Vegas” by Hunter S. Thompson and “Speaker For The Dead” by Orson Scott Card.
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| Is there a particular place or thing you want to see? |
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I’d like to visit the Louvre, travel to South America (In particular, Costa Rica and Peru) and to drive (during the summer and in a convertible) from Chicago to Los Angeles along Route 66.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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I’d give it all to the Colfax Community Network here in Denver, CO. Many families living in poverty in the Denver area are forced to live in motels as a temporary solution to homelessness. While motels provide immediate shelter, the high cost of motel rent and the inability to secure the necessary funds for permanent housing often hold families in the “motel trap.” This is a crying shame and I certainly plan to do something about it.
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| If you weren't on the professional services career track, what would you be doing? |
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1. Writing books and speaking publicly about effective client engagement and customer service.
2. Donating my time to fight poverty and improve education in this country and around the world.
3. Working to promote a unified understanding of our place on this planet and fighting bigotry, bias, and hatred.
4. Taking pictures.
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| What is the path that led you to Professional Services/Consulting? |
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I have worked for the large commercial firms and large government agencies for most of my adult working life and started to realize that (for me) the thrill of defining, launching, managing, and finishing any project endeavor eventually wore off.
I always liked the “type” of work but I needed more variety in terms of industry sector, project subject, and how my work impacted people in general. I love learning about different industries, technologies, communities, and people and by consulting I get the opportunity to do just that.
This variety is what keeps me interested and energized.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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- Always be prepared, always have a plan, and remember to trust “the data”. With that said however, you should be ready to adjust your plan to fit your customer’s needs, their particular situation, and your specific strengths.
- Never assume that you know what your customer wants and what they need. Take the time to really understand what your customer is trying to tell you about not only what drives their business but also what drives “them”.
- Building this trust with your customer “earns” you the opportunity to deliver results for them.
- Constantly ask yourself:
- “Do my customers feel that I’m really listening to them?”
- “How do I demonstrate to them (both verbally and in writing) that I “get” what they are trying to tell me?”
-
One more thing; never show up to a client meeting without paper and pen....
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| Bruce Irving |
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| Occupation |
| Director of Professional Services, JasperSoft |
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| First Car |
| Nissan Sentra |
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| Favorite Restaurant |
| Veritas, New York City, NY |
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| What are three things most people don't know about you? |
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1. I lead a secret life as a ‘B Tier’ political blogger.
2. I participate in several organizations that promote alternative energy.
3. I can and sometimes do D.J. charity events.
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| What's been your greatest adventure in life? |
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Without a doubt, raising my adopted daughter.
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| What's your best childhood memory? |
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Climbing Mt. Misery in St. Kitts - without a map!
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why?
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H.G. Wells, mostly to tease him about the numerous books that nobody remembers.
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| What's the hardest thing you've ever done in your life? |
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Tried to learn Chinese.
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| Tell us about your favorite hobby. |
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Right now I’m converting an extensive vinyl music library into digital format.
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| What are you currently reading? What is your favorite book? |
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Right now I’m reading “Misquoting Jesus: The Story Behind Who Changed the Bible and Why” by Bart D. Ehrman. My favorite book of all time is “Nausea” by Jean Paul Sartre
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| Is there a particular place or thing you want to see? |
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There are so many places I want to see that it’s hard to choose! However if there was only one more trip I could take, I would go see the Sichuan province in Southern China.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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I would contribute to the Nature Conservancy, for the exceptional work they do in bringing various interests together to conserve critical pieces of wildlife habitat.
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| If you weren't on the professional services career track, what would you be doing? |
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Producing music.
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| What is the path that led you to Professional Services/Consulting? |
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I started out as a software engineer, for which I had little aptitude, was recruited into application engineering, where I prospered, did a brief stint in marketing, then started my own professional services systems integration business.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Stay technical and an individual contributor as long as you possibly can! Go into management as a last resort
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| Scott Liewehr |
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| Occupation |
| Principal, onesta |
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| First Car |
| Hyundai Excel |
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| Favorite Restaurant |
| Might just have to be Chick-fil-A, since we don't have them in New York. |
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| What are three things most people don't know about you? |
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1. I was a boy scout as a kid.
2. I love snowboarding.
3. I am a HUGE Chicago Bears fan (actually, just about anyone who meets me knows the last one, but I figured I’d throw it in for my cyber friends out there who may not know yet...now you know. Go Bears!)
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| What's been your greatest adventure in life? |
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Having a child. I’ve learned more about myself and my outlook on life in the past six months than in all my previous years.
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| What's your best childhood memory? |
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The day my family brought home our first dog (a chocolate lab named Janko). I was in 7th grade.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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I think I’d like to talk to my future self from about 30 years from now and ask myself about all the many mistakes I’m going to make so that I can attempt to avoid the big ones and gain wisdom from the smaller ones. I wouldn’t mind knowing if I’m going to lose my hair too, that way I can get over the anxiety and save some money on the expensive shampoos.
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| What's the hardest thing you've ever done in your life? |
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Admit I was wrong about something pretty big and ask for forgiveness from those who were affected. I’d also rate it as my greatest accomplishment, however.
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| Tell us about your favorite hobby. |
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Spending time with my family.... not too long ago I might’ve said snowboarding or scuba diving, but children change everything!
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| What are you currently reading? What is your favorite book? |
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I’m currently reading three books:
- America: The Last Best Hope vol. I by William Bennett (a great presentation of the history of the U.S.)
- Crucial Conversations: Tools for Talking When the Stakes Are High, by Kerry Patterson et al (a decent book about influencing others through conversation), and
- Call to Arms, by W.E.B. Griffin.
My favorite novel is probably The Brothers Karamazov by Dostoevsky, and the best business book of all times has to be Flawless Consulting by Peter Block - a must-have for all PS professionals.
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| Is there a particular place or thing you want to see? |
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I’ve never gone diving at the Great Barrier Reef in Australia.... something I’ll have to do before my time is up.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Catholic Charities USA - it helps to counter many of the ills of the world, not only by donating much-needed financial aid, education and services, but also by instilling faith and values even when it’s not always politically correct to do so.
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| If you weren't on the professional services career track, what would you be doing? |
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I’d be a rock star. But given that I hate tight leather pants and have no musical talent, I’ll stick with PS.
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| What is the path that led you to Professional Services/Consulting? |
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I got here in a roundabout way, but the short story is that I had a wonderful mentor who encouraged me to do so based on my strengths and interests.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Be patient and learn everything you can - each engagement, each client, each project-gone-wrong will teach you valuable lessons. Often, we learn more from our failures than from our successes… embrace the lessons, just don’t repeat the failures.
Scott may be contacted at (scott dot liewehr at onestagroup dot com)
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| David Muskatel |
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| Occupation |
| Managing Director US Technology Practice,
Pitney Bowes Software |
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| First Car |
| Saab 900. I loved that car, but it was in the shop a lot. I'm a Toyota fan now.
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| Favorite Restaurant |
| Tia Queta, Bethesda, MD. Great small local Mexican restaurant. |
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| What are three things most people don't know about you? |
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1. My first job in high school was working in a flea market on Long Island selling women’s clothing.
2. I sold timeshares on the beach in Florida during college summer breaks.
3. For 3 years I was a teaching assistant for a psychology course during college.
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| What's been your greatest adventure in life? |
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Learning to surf in Hawaii.
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| What's your best childhood memory? |
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Driving to Florida for winter vacations. It was the best family time and always a sense of adventure. We loved the beach. Going on vacation with our children is the best memories I have over recent years.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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It would be to spend another hour with my Dad who died suddenly 10 years ago. I’d love to be able to tell him about my family. For famous people, it would be Ben Franklin. He invented so many things while helping shape politics, it would be fascinating to see what he was like.
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| What's the hardest thing you've ever done in your life? |
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Being a parent. It’s the most fun and rewarding thing I’ve ever done, but also the decisions can be much tougher than work. At work there is more time to learn and handle the situation better the 2nd time around. I’ve been working 20 years and still learning. With parenting the runway is much shorter and you want to get it right the first time.
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| Tell us about your favorite hobby. |
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I love to exercise, running a few times a week. I never exercised until my late 30’s. I figured this was the best way to stay healthy as I get older. The most valuable thing you have is your health and that of your family, no amount of money can buy it back if you lose it. Once I started for the health benefits, I got the bug for running and now enjoy it so much that I’m a big grumpy if I don’t get my run in to clear the mind. It’s probably the only area where I consistently make time for myself.
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| What are you currently reading? What is your favorite book? |
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Favorite book is Atlas Shrugged by Ayn Rand. I’m currently reading The World is Flat by Thomas Friedman, and A Thousand Splendid Suns by Khaled Hosseini. I frequently download audio books to my Ipod and listen while running, it’s a time saver and the only way I get through a full book these days.
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| Is there a particular place or thing you want to see? |
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I’d love to see the Middle East. Seeing the Pyramids in Egypt, and archaeology in Israel would be fascinating.
|
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| If you could give $10,000 to a charity, what would that charity be and why? |
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There are a dozen medical charities I’d love to give money to, but they get a lot of attention, I’d probably give it to the local animal shelter where it would have a big impact. It’s a crime how many unwanted pets are put down every day. Animals enrich our lives so much. I saw a plaque that read “My goal in life is to be as good a person as my dog thinks I am”. I think that fits.
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| If you weren't on the professional services career track, what would you be doing? |
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I’d probably be closer to academics and teaching. I’d also love to volunteer on the local ambulance squad and get more involved in political campaigns. I think down the road these will all be good early retirement or pre-retirement activities, just not things that fit where I want to focus today.
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| What is the path that led you to Professional Services/Consulting? |
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In high school I signed up for programming classes during the usual morning ‘homeroom’ period to fit them into my schedule. For college, the typical computer science or electrical engineering degree didn’t seem to fit what I wanted. I found that Carnegie Mellon University had one of the first Information Systems degrees where previously Computer Science was typically the only option. In the 80’s, Oracle was doing heavy recruiting on campus and I was on a customer site a couple months after graduation. Oracle was a great place to start in the 80’s as the company was growing so quickly, anyone who went the extra mile got additional responsibility very quickly.
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| What advice would you give to a recent graduate who just took a job in professional services? |
|
First: Find a mentor. Having a project manager or senior staff member who takes an interest in you to show you the ropes can be worth a lot. Project leaders are grateful for those who go the extra mile to get a project done. Hard work and dedication on your first projects is a great way to find such a mentor, they will often find you as they seek you out on their future projects.
Second: Remember that consulting is as much about the people as the technology. You need to be a good communicator and build relationships with customers and peers in order to turn the technology into something valuable for the client.
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| Kathy-Anne McManus |
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| Occupation |
| Services Director - Asia Pacific. Avid Technology Inc. |
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| First Car |
| 1976 Holden Gemini - with faded metallic blue paint that probably matched my eye shadow at the time. |
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| Favorite Restaurant |
| Jonah's Restaurant Whale Beach, Sydney Australia. |
|
| What are three things most people don't know about you? |
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1. Audrey Hepburn is my idol.
2. I collect kitsch toys whenever possible and hope no one notices.
3. I was a professional dancer between the ages of 10 and 20 and had a few acting roles in television drama’s where I worked along side Nicole Kidman.
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| What's been your greatest adventure in life? |
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Meeting and marrying my husband Mitch. Without him I would also not have my three beautiful children who provide me with an adventure every day.
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| What's your best childhood memory? |
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Creating cubby houses out of my parent’s outdoor furniture and picnic rugs and family holidays by the beach.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Audrey Hepburn. She lived an incredible life. She was beautiful outside and within. Her work with UNICEF right up to her death was inspiring and she approached everything in her life with class and dignity.
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| What's the hardest thing you've ever done in your life? |
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Helping a friend through a terrible tragedy - her baby died shortly after birth. It was a harrowing time.
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| Tell us about your favorite hobby. |
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Going to the cinema to see any latest release. I love the whole cinema experience complete with full Dolby Digital or THX surround sound. Much to the disappointment of Mitch, you cannot truly replicate that experience in your living room no matter how hard you try or how many ‘toys’ you buy. (Not that he’ll ever stop trying!)
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| What are you currently reading? What is your favorite book? |
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A Michael Connelly crime novel - The Poet.
Favorite book, Mmmm..... That is a hard one; I have so many favorite books, but probably Audrey Hepburn - An Elegant Spirit, written by her son Sean H. Ferrer
|
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| Is there a particular place or thing you want to see? |
|
I would love to visit Egypt and explore inside the Pyramids
|
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| If you could give $10,000 to a charity, what would that charity be and why? |
|
The Breast Cancer Institute -There is not a man or woman that hasn’t at some time known or loved a female friend or relative who has battled with or been lost to this terrible illness.
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| If you weren't on the professional services career track, what would you be doing? |
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I am a closet genetic scientist. I thought I was destined for a life in science but changed my mind at 18 to work in Film and Television.
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| What is the path that led you to Professional Services/Consulting? |
|
After leading an organization delivering Educational and Training services, I saw an opportunity to set up my own consultancy firm delivering Professional Services to the broadcast and media industry in Australia and New Zealand.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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People skills are your greatest asset. Understand the business of your clients and really listen to their needs. Always go that extra mile in treating your clients’ businesses and money, as if they were your own. You will gain their trust and demonstrate that their business is in safe hands - yours.
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| Amit Larom |
|
| Occupation |
| Vice President Worldwide Professional Services, AeroScout |
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| First Car |
| Austin - Metro (you don't want to know ...) |
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| Favorite Restaurant |
Strait's Cafe - Santana Row, San Jose, CA
Il Postale - Sunnyvale, CA
Amber - Mountain View, CA |
|
| What are three things most people don't know about you? |
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1. I love to play squash.
2. I hate a humid climate.
3. I love to do work with wood, just don’t seem to ever find the time.
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| What's been your greatest adventure in life? |
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3 month backpacking with my wife (our honeymoon) trip to South America - Peru, Bolivia, Chile and Argentina.
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| What's your best childhood memory? |
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Going with my parents on a long weekend trip down to Eilat (Israel).
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Myself - 20 years ago. I would have explained to me what I learned so far and the mistakes I made - so I could avoid making those mistakes and make others instead.
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| What's the hardest thing you've ever done in your life? |
|
Fire people I like.
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| Tell us about your favorite hobby. |
|
I love to play squash - it is the best way to get a workout without thinking about how hard you work, have fun, scream at your partner, hit him sometimes, by “mistake” with the bat, and still go home relaxed like being in a spa.
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| What are you currently reading? What is your favorite book? |
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I love Stephen King, and most of the time read his books. Right now I am actually re-reading “Crossing the Chasm” It’s amazing how every time you read his book, you pick up on details you missed the time before.
|
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| Is there a particular place or thing you want to see? |
|
Japan
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| If you could give $10,000 to a charity, what would that charity be and why? |
|
To the place my wife works - C.A.R. in Palo Alto, who work with kids 0-3 with a whole range of development issues.
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| If you weren't on the professional services career track, what would you be doing? |
|
Still in R&D ....
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| What is the path that led you to Professional Services/Consulting? |
|
I started as a software developer, and gradually climbed up the R&D management levels until I managed and ran almost every possible groups in R&D (over 3-4 companies). As time went - I found myself attracted more to the customer/partner facing side of the R&D, integration, customizations, product management. Eventually, the opportunity presented to switch to a senior service role ... and from then the rest is history.
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| What advice would you give to a recent graduate who just took a job in professional services?
|
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Start by first being a strong professional - technical, project manager. Build you experience in the field, working with customers, and only then look to climb up ...
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 |
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|
| Michael Maszka |
|
| Occupation |
| Director, Professional Services, Workday |
|
| First Car |
| Maroon/Silver Pontiac Grand Am |
|
| Favorite Restaurant |
| Clark Street Dog, Chicago, IL - Best hotdogs and cheddar cheese fries on the planet. |
|
| What are three things most people don't know about you? |
|
1. I was an avid beer can and baseball card collector in my younger days. I have the entire Schmidt Beer can collection!!
2. I threw a one-hitter for my high school baseball team.
3. I was the best grill-man at McDonald’s!
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| What's been your greatest adventure in life? |
|
My friend and I took a trip to Hong Kong and Bangkok in 1989. It was the first time I was out of the country. It was an amazing and eye-opening experience. I also have the custom made suit I purchased in Hong Kong. Still fits great!
|
|
| What's your best childhood memory? |
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Playing baseball. I loved the game and spent every summer day at the park either playing pick up games or in Little League. I always hated when the street lights went on, that was my signal to head home.
|
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Jesus for obvious reasons.
|
|
| What's the hardest thing you've ever done in your life? |
|
Being a good parent. I have 3 wonderful children and each day brings with it many great times and challenges.
|
|
| Tell us about your favorite hobby. |
|
I wish I could say I have one. I guess my hobby is my children. Between work and traveling, they take up the rest of my day.
|
|
| What are you currently reading? What is your favorite book? |
|
From a business perspective it’s Good to Great by James Collins. From a personal perspective, Presumed Innocent by Scott Turow I’m currently reading a series of children’s books to my kids at bedtime.
|
|
| Is there a particular place or thing you want to see? |
|
I’ve always dreamed about going to Tahiti. One of these days.....
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
I’d give it to the Alzheimer’s Research Foundation. My grandmother passed away from the disease. I witnessed the impact and it was devastating.
|
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| If you weren't on the professional services career track, what would you be doing? |
|
I - Hmm. Based on my education, I’d probably be working for an IT organization. If I had my wish, I’d be retiring from the Cubs.
|
|
| What is the path that led you to Professional Services/Consulting? |
|
I received an internship with Andersen Consulting when I was in school. I really enjoyed the work and the partner in charge especially liked me because I was a ND high school grad. I received a full time position when I graduated and the rest is history.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
Listen, take good notes, think before you open your mouth, be customer focused, go to great lengths to know your subject matter, arrive before the client and leave afterwards, always carry a note book and go to great lengths to make a favorable impression.
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|
 |
|
|
| Oscar O'Connor |
|
| Occupation |
| Independent Consultant |
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| First Car |
| A ghastly Mini Metro - the only thing I could afford! |
|
| Favorite Restaurant |
| Le Manoir Aux Quat'Saisons, Great Missenden -outside Oxford, England. |
|
| What are three things most people don't know about you? |
|
1. I played field hockey at student international level
2. I made a few extra pennies as a chef when I was a teenager
3. I’d like one day to write fiction and run my own brasserie.
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|
| What's been your greatest adventure in life? |
|
Fatherhood. By some distance the most exciting and rewarding passage of my life so far.
|
|
| What's your best childhood memory? |
|
Summers spent in the Dordogne (a region in France), messing about on the next door farm.
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
1. The architect responsible for the Great Pyramid at Giza - I’d love to know the real story about why and how it was built.
2. Myself as a young teenager - to persuade myself to focus more on studying to give me more choice… and to follow my dreams.
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| What's the hardest thing you've ever done in your life? |
|
Having to leave my son when I divorced his mother.
|
|
| Tell us about your favorite hobby. |
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1. Having fun with my son and chatting about the universe with him.
2. Playing golf - a true test of character and a physical test of risk management ability.
3. Cooking - making up interesting recipes fusing influences from around the world.
|
|
| What are you currently reading? What is your favorite book? |
|
The Strange Death of Doctor Kelly by Norman Baker MP. Just finished the Pullman trilogy His Dark Materials, The Ghost, Vice and Al Gore’s latest. I love the novels of Robert Ludlum and Frederick Forsyth and read at least three or four per year.
|
|
| Is there a particular place or thing you want to see? |
|
The Great Pyramids, Easter Island & Macchu Picchu.
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
The Web of Hope of which I am a trustee - devoted to providing information and education on sustainable development and practical ways we can all make a difference to saving the planet from our own follies… check out the website and add your own stories of Hope!
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| If you weren't on the professional services career track, what would you be doing? |
|
Writing, cooking and spending more time with my son.
|
|
| What is the path that led you to Professional Services/Consulting? |
|
A series of coincidences.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
- Never stop learning.
- Never assume you know more about your clients’ organisations and operations than they do.
- Never assume that because you were asked a question the answer will be welcome.
- Never forget to say thank you to those who assist you.
- Remember always that today’s adversary could be tomorrow’s customer.
- Never assume that the hypothetical ultimate solution will work in practice.
- Always assume that your client is at least as clever and knowledgeable as you are.
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 |
|
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| Sanat Joshi |
|
| Occupation |
| Vice President, Manufacturing Industries Business Unit, Oracle Corp. |
|
| First Car |
| Toyota Celica |
|
| Favorite Restaurant |
| Straits Cafe, San Francisco |
|
| What are three things most people don't know about you? |
|
1. I’m currently back in school to get an MBA at the University of Michigan.
2. Love spending time with my 2 daughters - Ria 8 and Raveena 6.
3. Love to collect California wines.
|
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| What's been your greatest adventure in life? |
|
Coming to America from India when I was 23 for a 3 month project and staying on....
|
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| What's your best childhood memory? |
|
Going swimming in the river by my town.
|
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
I would love to hang out with Tom Brady of the Patriots and ask him what it’s like out there in the zone.
|
|
| What's the hardest thing you've ever done in your life? |
|
Filling out this questionaire.
|
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| Tell us about your favorite hobby. |
|
Biking - I love to go mountain biking.
|
|
| What are you currently reading? What is your favorite book? |
|
The Language Instinct by Stephen Pinker.
|
|
| Is there a particular place or thing you want to see? |
|
Would love to spend time in Malta a small island halfway between the coasts of Sicily and North Africa, in the Mediterranean Sea. I have only seen it in pictures and on TV - it looks fantastic!
|
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| If you could give $10,000 to a charity, what would that charity be and why? |
|
I would support Schools For Humanity, where I knew the $10,000 would have a real impact on giving children in Ethiopia the chance to go to school and get an education and have an opportunity to break out of the cycle of poverty!
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
Product Management, Marketing Management
|
|
| What is the path that led you to Professional Services/Consulting? |
|
I became attracted to PS/Consulting because it offers the opportunity to meet new people, solve problems and keeps me challenged!
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
Listen carefully to what the customer wants, be the customer’s advocate and trusted advisor and be prepared to disagree with the customer when appropriate.
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 |
|
|
| Udi Keidar |
|
| Occupation |
| VP of Professional Services and Support Clicksoftware |
|
| First Car |
| 1984 Ford Escort |
|
| Favorite Restaurant |
| NG, Tel-Aviv, Israel |
|
| What's been your greatest adventure in life? |
|
I would say that my greatest adventure was a 3 month trip I made to Australia and New Zealand in 1994 where I crossed the Australian desert using a 4 wheel drive. It was an exciting time that I think of often. I would love to make a return trip and do it again some day when I have the time.
|
|
| What's your best childhood memory? |
|
Weekends that I used to spend with my mother on the beach taking a small boat and steering it far away from the shore
|
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Lance Armstrong
|
|
| What's the hardest thing you've ever done in your life? |
|
The sleepless weeks I spent in the Army, while we were training in the desert for three months. It taught me a lot about myself and my ability to sustain under pressure and demand.
|
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| Tell us about your favorite hobby. |
|
I started doing Triathlons 2 years ago, and have completed dozens of them already. I ran my first Marathon this January, and I’m now practicing for the Ironman in Klagenfurt, Austria. The Ironman consists of swimming 2.4 miles, biking 112 miles followed by a 26.2 mile run and will take place on July 13th. 2008.
|
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| What are you currently reading? What is your favorite book? |
|
I usually read thrillers and I have several of them lying near my bed. I also read magazines that center around Triathlons.
|
|
| Is there a particular place or thing you want to see? |
|
I’d like to go back to the Australian Desert and visit South America.
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
I’d give it to S.O.S. Pet Association, which is an organization that takes care of animals.
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
If I was not working in this industry I would probably find myself somewhere in Finance.
|
|
| What is the path that led you to Professional Services/Consulting? |
|
Actually I started as a programmer, but after 4 years I joined a friend of mine who opened a small firm that provided consultancy around Unix and Internet Servers, when the Internet was just getting started. From that moment I stayed involved in the services world, and soon moved to Professional Services.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
There’s so much advice I could give to a Professional Services novice, but I’ll narrow it down to the three that I believe best describe the PS business:
- Plans are worthless, planning is priceless.
- Plan for the best, prepare for the worst.
- Make sure you surround yourself with good people who can help you run the business.
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 |
|
|
| D.Chip Newton |
|
| Occupation |
| Manager, Emerging Solutions Deloitte Consulting, LLP |
|
| First Car |
| My parent's 1967 Lt. Blue Pontiac Station Wagon (driving it to school was ever so cool - not!) |
|
| Favorite Restaurant |
Top Flr
Midtown - Atlanta, GA |
|
| What are three things most people don't know about you? |
|
1. I’m the 7th of 7 children (5 girls/2 boys).
2. I have dual citizenship with the US and UK.
3. I have bungee jumped 3 different times.
|
|
| What's been your greatest adventure in life? |
|
I love traveling and specifically exploring the UK with my Aunty Carol. We travel over every year and spend a week or so exploring areas we’ve not yet been to visit.
|
|
| What's your best childhood memory? |
|
Rough-housing with my brother and sister. We played football where my sister and I were one team and my brother was the other (he was much taller/bigger than both of us and beat us every time)
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
Present: George W - “what were you thinking about in the past 8 yrs.? Oh, and any answer that includes the words ‘WMD’ or ‘terrorist’ simply won’t suffice.”
Past: Picasso - “What was your most inspiring person, idea or thing?”
Future: 1st female president of the US - “How did you get here? And what took you so long?”
|
|
| What's the hardest thing you've ever done in your life? |
|
Give my Mother’s eulogy on July 31st, 2001.
|
|
| Tell us about your favorite hobby. |
|
I enjoy extreme sports/activities which include b-jumping, hiking, parasailing, parachuting (which I’ve yet to try) and shooting at a range.
|
|
| What are you currently reading? What is your favorite book? |
|
Current - Profiles in Audacity: Great Decisions and How They Were Made by Alan Axelrod
Favorite - Executive Intelligence: What All Great Leaders Have by Justin Menkes
|
|
| Is there a particular place or thing you want to see? |
|
I’ve never been to Australia, any of the Pacific Rim, Greece or Russia and would enjoy visiting all of them.
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
I would give the money to Youth Pride. I think it is a travesty that young people do not feel comfortable with who they are in the 21st century and resort to alienation and suicide induced by societal peer pressure.
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
I would travel the world.
|
|
| What is the path that led you to Professional Services/Consulting? |
|
I fell into it. -Seriously, I was discontent with my position at a large hotel company and decided to do something about it. I ‘dialed for dollars’ each day contacting at least 3 different people until finally I received a call from the Retail Practice Leader at Lawson Software. I was there for 7 years, leaving as the Technology Practice Director for Public Sector. While I currently work for Deloitte, that position and the leadership that surrounded me prepared me the most for where I am today.
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|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
I would advise them to network with as many people in your organization as possible, no matter what their level. Your reputation is what people remember and what will propel your career - ensure it is pristine.
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 |
|
|
| Don Swalinski |
|
| Occupation |
| Director of Professional Services, Prolifics |
|
| First Car |
| 1965 Bel Air |
|
| Favorite Restaurant |
| Tijuana Flats (Mexican) and Goodfellas (Pizza) in Orlando |
|
| What are three things most people don't know about you? |
|
1. One of my first real jobs was as a school bus driver at the age of 16.
2. I was famous for a weekend being on the cover of the Washington Post’s “Living” section about 10 years ago.
3. I started college classes a year before actually graduating from high school.
|
|
| What's been your greatest adventure in life? |
|
Outside of raising a family I’d say my military experience. I believe it had a strong influence on my life and helped me focus as a young adult.
|
|
| What's your best childhood memory? |
|
Growing up in western NC my family and I use to go to abandoned mines on the weekends and hunt for gems. A young boy taking a hammer to a million rocks all day long. I even found a gem (aquamarine) once that my mother had made into a ring.
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
Always a tough question, but I think I’d choose going into the future and speaking with my two daughters when they’re my age to see if I taught them to make good decisions.
|
|
| What's the hardest thing you've ever done in your life? |
|
In my professional life it would be laying someone off.
|
|
| Tell us about your favorite hobby. |
|
I think playing with new gadgets is my favorite hobby. There’s nothing better than getting a new tech toy and spending an hour (or 5) figuring all the cool little features it has. My latest is a Sonos player.
|
|
| What are you currently reading? What is your favorite book? |
|
Mines, Miners, and Minerals OK, so it’s because my uncle wrote it but he’s a really funny guy.
|
|
| Is there a particular place or thing you want to see? |
|
There are still several places on my list to see but for now I’ll pick the Pyramids in Egypt.
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
St. Jude’s. My wife and I have experienced the pain of a child going through health issues and we are always looking for ways to give back.
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
A software developer. It’s what I started out to do but found I wasn’t nearly eccentric enough to make it.
|
|
| What is the path that led you to Professional Services/Consulting? |
|
While working at Oracle as a developer I learned that I had more talent in explaining common sense approaches to our customers than writing code. My slightly blunt but honest approach resonated with customers and it made me feel as though I was making more of a difference. “A difference” is what I strive for in anything that I take on.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
Regardless of your skill set you must develop the ability to build and maintain solid relationships with your customers. It will make harder decisions you’ll be faced with at times much easier. It’s also what makes the good ones great.
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|
|
| Michael Resnick |
|
| Occupation |
| Director, Two Degrees Consulting |
|
| First Car |
| 1968 Pontiac Parisienne |
|
| Favorite Restaurant |
| Cafe Indochine, Federal Way, Washington |
|
| What are three things most people don't know about you? |
|
I had forgotten these myself...
- I volunteered as a blacksmith in a museum with a replica 1920's village. I made horseshoes out of iron rods on a coal fire, hammering it out on the anvil, etc.
- I trained at the US Olympic Training Center in Colorado Springs for rifle shooting. There was a huge storm while I was there and we had to stay in the basement with the women's volleyball team.
- I was a Programmer Analyst (Consulting) working on the welfare system for the State of Alaska and spent about 1.5 years in Juneau where I got a free car (long story) that required a screwdriver to open the trunk and had mushrooms growing on the floor in the back (this was my worst car ever). I sold it for $50 to a guy who wanted to sleep in it when he was fighting with his wife.
|
|
| What's the best memory from your youth? |
|
| Beating several Olympic gold medalists and almost all of the US Olympic team members on the first day of the US International Championships for rifle shooting. Unfortunately I didn't do so well on the second day. |
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
| Leonardo da Vinci. An amazingly multi-talented person - inventor, astronomer, artist, and so on. I'd like to have him come to the present (or future) and hear what he thinks about where we are and where we are going. |
|
| What's the hardest thing you've ever done in your life? |
|
| The El Tour de Tucson - 111 mile bike race that I did to raise money for the Leukemia Society - while I was a Practice Director for Oracle Consulting. |
|
| What's your favorite hobby? |
|
| Walking my daughter to school with my dog. Others hobbies include movies, books, hiking around on my ranch with my dog, anything involving power tools especially chain saws or tractors, improv acting, theater, teaching. |
|
| What are you currently reading? What is your favorite book? |
|
| Gai-Jin by James Clavelle and Grendel by John Gardner among others. My favorite books are The Shockwave Rider by John Brunner, Player Piano by Kurt Vonnegut Jr. and Mockingbird by Walter Tevis. |
|
| Is there a particular place or thing you want to see? |
|
| World peace. |
|
| If you could give $10,000 to a charity, what would that charity be and why?
|
|
| The American Red Cross - they do great work and I am a volunteer for them teaching disaster preparedness, first aid, CPR and AED. |
|
| If you weren't on the professional services career track, what would you be doing? |
|
| I'd be a psychologist and/or a university professor. |
|
| What is the path that led you to Professional Services/Consulting? |
|
| The co-op (internship) education program at Simon Fraser University (Vancouver, BC) where I got to work for IBM and Systemhouse (now part of EDS). I did projects in Juneau, AK, Toronto, ON and Edmonton, AB and was hooked. |
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
| Get as much variety as you can. Take an assignment overseas and see some other cultures. Most importantly, have fun doing it. |
|
|
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|
 |
|
|
| Kevin M. Pereau |
|
| Occupation |
| Management Consultant, VMS Consulting Group |
|
| First Car |
| Austin Healey Sprite |
|
| Favorite Restaurant |
| The Fair Haven Inn, Fair Haven, Vermont |
|
| What are three things most people don't know about you? |
|
1. My first job was digging graves back in upstate Vermont!
2. I played professional basketball in Europe - All 5 FT. 10 IN of me!
3. I am completely ambidextrous.
|
|
| What's the best memory from your youth? |
|
My dad letting me steer the car backing in and out our driveway.
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
Only one person? I would have to say Jesus Christ for what should be obvious reasons.
|
|
| What's the hardest thing you've ever done in your life? |
|
At one high-tech firm, I was hired to close down the region. They called me Darth Vader in the hallways. I hated it. We were doing it in waves and everyone could see it coming. I finally sent out for beer and pizza and had a huge meeting with all employees and explained the situation. Even my job was perishable.
|
|
| What's your favorite hobby? |
|
Playing guitar.
|
|
| What are you currently reading? What is your favorite book? |
|
I just finished reading DaVinci Code. My favorite book? How about anything by Stephen King. He lives very close to where I grew up in New England.
|
|
| Is there a particular place or thing you want to see? |
|
I would like to see the US team win the World Cup.
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
I would give $10,000 to the Shriner’s Organization.
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
Improving my Portuguese and German vocabulary and grammar and traveling.
|
|
| What is the path that led you to Professional Services/Consulting? |
|
I was pulled in by a mentor confident I would excel managing regions and deliver operations.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
Treat everyone with dignity and respect. Those who toil with you today will be running departments and regions. Treat them right. Be responsible. Do what you say you are going to do. Honesty and integrity aren’t just buzz words, live by them.
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|
 |
|
|
| Steven Giangregorio |
|
| Occupation |
| Vice President, Services & Support, Imprivata, Inc. |
|
| First Car |
| 1981 Pontiac Grand Prix (with the 1/2 vinyl roof - it was quite a ride!) |
|
| Favorite Restaurant |
| Little Richards BBQ, Clemmons, NC (casual place but great BBQ!) |
|
| What are three things most people don't know about you? |
|
1. I almost went into the insurance business (was hired by MetLife and passed my license exams, but realized it wasn’t for me).
2. I’m a closet Barry Manilow fan - not anymore I guess.
3. I was a DJ when I was around 18-21 for private parties and weddings. Yup, if you knew me, you’d find this very hard to believe.
|
|
| What's been your greatest adventure in life? |
|
My father emigrated from Italy when he was 15 years old. I was always so proud of him for what he accomplished and made of himself here in America. In 1993, after more than 30 years in the US since he was last back to Italy, he took my mother and I back to his birthplace in Italy. I was able to meet many of his family, my family, for the first time, and walk through the 2 room stone house he grew up in, which still sits on land owned by his relatives in Italy to this day. This was quite an experience as he told me stories about his past and the memories he had growing up there with his parents and brothers. I guess you could say it was a defining moment for a father and a son. I owe everything I am to my Dad (of course my Mom had a lot to do with it too).
|
|
| What's your best childhood memory? |
|
Getting tickled to the point of it hurting-by my Dad on the living room floor during the Nightly News. It was one of the few things that could get my Dad to give up watching the news at night.
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
Ronald Regan. “Trust, but verify” has been a motto I’ve lived by for a very long time and it’s served me well. I think he was quite a leader, and I would have loved to have been able to speak with him.
|
|
| What's the hardest thing you've ever done in your life? |
|
Having my first child have fairly minor surgery at the age of 3, mostly because it required general anesthesia. As a parent, watching him fight the gas and be so scared, really puts a lot of things in life into perspective. (He’s fine by the way, all better and no lasting issues.)
|
|
| Tell us about your favorite hobby. |
|
Boating. My wife would say I like to talk about boats more than own one, but there’s something to be said for that. It’s a highly technical recreation, and understanding navigation and rules of the road and handling in seas is fascinating to me. I feel like you can never be good enough, because the first time you let your guard down, you can get into trouble. As the captain, anyone on that boat puts their life in your hands, so I treat it with the respect it deserves, and it keeps me coming back for more.
|
|
| What are you currently reading? What is your favorite book? |
|
I haven’t started it yet, but I plan to soon. But as a gift from someone, I was given a Team of Rivals: The Political Genius of Abraham Lincoln personally signed by Doris Kearns Goodwin. I always found Abe Lincoln fascinating, so I’m very excited to read this story.
My favorite book would have to be Dead Men Tapping: The End of the Heather Lynne II by Kate Yeomans. It’s a local story (New England) about a fishing boat that was involved in an accident and about the final moments leading up to the accident and the time its crew hung on waiting for help, before perishing just minutes before help finally arrived. I remember the accident on the news, and know the area they were in well by boat, so it touches me deeply to think about them and what they went through.
|
|
| Is there a particular place or thing you want to see? |
|
I would love to visit Alaska and Australia.
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
This is a tough one. Can I split it between the American Diabetes Association and the American Cancer Society? My Mom has diabetes, as did my grandfather, and I’ve lost two close uncles to cancer. Cancer just scares me more than anything.
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
I’d likely be an engineer or developer. Once I gave up on insurance, I really ‘found myself’ in technology and love it.
|
|
| What is the path that led you to Professional Services/Consulting? |
|
See question 10. Ha ha!
Once I got involved in technology, I realized that I also loved being with the customers, and started focusing on delivery and services. A recruiter here and an opportunity there, and I moved into roles that put me front and center in creating and/or scaling services organizations.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
Round yourself out. If you focus too heavily on one specific specialty right from the start, you’ll lose, or really never have, a wide perspective, which I think is very important for a PS leader. I spent tours of duty in development, support, project management, account management, operations, etc., over my career. Some I liked more than others, but one thing is for sure, it gave me great perspective on all angles of the business, and really created a solid foundation to see the whole picture.
|
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|
.jpg) |
|
|
| JuliAn Coy |
|
| Occupation |
| Director of Professional Services, Explore Consulting, |
|
| First Car |
| 1969 Mercury Cougar XR7 |
|
| Favorite Restaurant |
| Metropolitan Grill, Seattle, WA |
|
| What are three things most people don't know about you? |
|
1. I have a Private Pilot license.
2. I’m a Card Shark (said like the old 1970’s SNL skit, “Land Shark")
3. I was a paper girl for a small local town paper from age 9 through High School and grew my subscribers over 325%. What a great beginning in client facing, customer service, managing relationships and running from dogs!
|
|
| What's been your greatest adventure in life? |
|
Isn’t every single day of the week an adventure when you work in Professional Services???
|
|
| What's your best childhood memory? |
|
Playing poker with my father or fishing in Kentucky with my Papa.
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
Today’s answer is Amelia Earhart. I share her birthday and grew up wanting to be just like her. The outcome of her transatlantic flight might remain a mystery, but her tenacity, courage, perserverance and drive remain a legacy.
|
|
| What's the hardest thing you've ever done in your life? |
|
Left a financially secure 7 year career with the same company into a new position with one of the (at that time) Big 8 public accounting firms. It was my first step into professional services and ended up being one of the most career defining decisions I have ever made! 1 step back...2 steps forward!
|
|
| Tell us about your favorite hobby. |
|
Poker. A “10-2 offsuite” could win the game, it’s all how you play your cards.
|
|
| What are you currently reading? What is your favorite book? |
|
Into Thin Air - John Kraukaur
Isn’t climbing Everest similar to growing a PS organization minus the Sherpa?
|
|
| Is there a particular place or thing you want to see? |
|
One of the 7 wonders of the world would be a starting point. I think I’d start in Peru with Machu Picchu.
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
The Alzheimers Association
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
I would be traveling the world playing in poker tournaments!
|
|
| What is the path that led you to Professional Services/Consulting? |
|
Arthur Andersen, started in the Enterprise Consulting Group straight out of college and immediately enjoyed the blend of client services and project management.
|
|
| What advice would you give to a recent graduate who just took a job in professional services? |
|
Sit down, Shut up, Hold on Tight and Enjoy the Ride!
|
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|
.JPG) |
|
|
| Jeff Boyce |
|
| Occupation |
| Senior Vice President, Professional Services & Support, ADERANT |
|
| First Car |
| 1965 Datsun 1600 Roadster |
|
| Favorite Restaurant |
| North Pond in Lincoln Park, Chicago |
|
| What are three things most people don't know about you? |
|
a. I’m a classically trained bass violin player and have played at Carnegie Hall, Kennedy Center, and toured Europe as a high schooler.
b. I have sung in The Atlanta Opera and sang backup for Andy Williams.
c. I’m an amateur actor in little theater and also was an extra in “Enemy of the State.”
|
|
| What's been your greatest adventure in life? |
|
Singing for Pope Benedict in 2006 and in St. Peter’s Basilica in Rome for the High Mass of The Feast of St. Peter’s Chair.
|
|
| What's your best childhood memory? |
|
Going onto the field at Shea Stadium in 1965 and meeting the NY Mets and Lou Brock of the Cardinals.
|
|
| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
|
Thomas Jefferson - I find his breadth, depth, and zeal for life fascinating!
|
|
| What's the hardest thing you've ever done in your life? |
|
Put my beloved Bernese Mountain Dog to sleep when he was only 4 years old.
|
|
| Tell us about your favorite hobby. |
|
Singing - church choir, community chorus, opera, country, rock and roll. Every chance I get.
|
|
| What are you currently reading? What is your favorite book? |
|
Currently - The Thames by Peter Aykroyd - I’m fascinated with English history.
Favorite - The Stand by Steven King
|
|
| Is there a particular place or thing you want to see? |
|
I would like to do a safari in Africa.
|
|
| If you could give $10,000 to a charity, what would that charity be and why? |
|
The American Cancer Society. They touch so many lives and we’ve made such great progress in the past 10 years - you just think that perhaps we’re around the corner from a breakthrough.
|
|
| If you weren't on the professional services career track, what would you be doing? |
|
Playing bass and singing backup for Faith Hill.
|
|
| What is the path that led you to Professional Services/Consulting? |
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I got into justifying “getting into the services business” at IBM back in the late 80’s. I really believed it and just followed the passion.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Get a frequent flyer number, keep your skills high - and BE FLEXIBLE!
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| Dr. Rick Hubbard |
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| Occupation |
| Solutions Architect, Serena Software |
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| First Car |
| MG Midget (Tre Cool!) |
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| Favorite Restaurant |
Arnolfo Ristorante, Siena, Italia
Local Favorite:
Jardiniere Restaurant, San Francisco, CA |
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| What are three things most people don't know about you? |
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1. I’m a former US Air Force officer that worked in intelligence and nuclear war planning (not much demand for those skills in the legitimate economy).
2. I was an amateur cryptographer in high school at the same time I was an actor.
3. I’m funny. No, really.
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| What's been your greatest adventure in life? |
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Only one?
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| What's your best childhood memory? |
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Getting a chemistry set and a telescope for Christmas ... followed by not blowing up the basement.
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| Tell us about your favorite hobby. |
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Actually, I have four:
1. Being a solo pilot of an airplane in instrument conditions.
2. Getting the rails wet in a sailboat.
3. Beating my best time racing to the top of Mt. Tam.
4. Writing a captivating scene in my next technothriller (novel).
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| What are you currently reading?
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- Tips from the Trenches: The Collective Wisdom of Over 100 Professional Services Leaders
- Aviation Weather
- Mariner’s Weather
- The Secret Agent by Joseph Conrad
- Making Silicon Valley by Christophe Lecuyer
- Life and Times of Nikola Tesla by Marc Seifer
- Defying Gravity, The Parallel World of T. Townsend Brown by Paul Schatzkin
- The Secret History of British Intelligence in the Americas, 1940-45
- Project Portfolio Management by Harvey Levine
- Managing IT as a Business by Mark Lutchen
- McTeague, A Story of San Francisco by Frank Norris
- The Riddle in the Sands by Erskine Childers
- Body of Secrets Anatomy of the Ultra-Secret National Security Agency by James Bamford
- Theory and Technique of Playwriting by John Howard Lawson
- A Study of the Drama by Brander Matthews
- Freytag’s Technique of the Drama
- The Handbook of Sailing
- IFR Refresher
- Attain by Surprise Edited by David Nutting
- The Search for Gravity Waves by P. C. W. Davies
- Organizing Scientific Research for War by Irvin Stewart
..... to name a few.
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| Is there a particular place or thing you want to see? |
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Green flash of sunset at the controls of a seaplane somewhere near the equator with the knowledge of cool libations and warm friends ahead.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Too many to list.
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| If you weren't on the professional services career track, what would you be doing? |
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Novelist-adventurer-Hollywood Screenwriter
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| What is the path that led you to Professional Services/Consulting? |
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A chance remark that consulting was an intellectually stimulating occupation with attractive compensation.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Build your network! Then, master the breadth, depth and leadership of technology.
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| George Chen |
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| Occupation |
| Principal, Strategos |
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| First Car |
| 1987 Ford Tempo |
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| Favorite Restaurant |
| Jean Georges, NYC |
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| What are three things most people don't know about you? |
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1. My diverse interests in arts.
2. My eclectic collection of music.
3. I grew up in Utah.
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| What's been your greatest adventure in life? |
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Going to boarding school at the age of 14.
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| What's your best childhood memory? |
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My sister and I always split everything evenly. One time, our mother brought home a stack of blank paper for us, and it took us hours to divide the pile into two perfectly even parts.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Legendary golfer, Bobby Jones. Among all of his achievements, he is the only golfer to have won the Grand Slam. While internationally
famous, Jones maintained his amature status throughout his playing career. He retired from competition after he won the Grand Slam, at age 28.
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| What's the hardest thing you've ever done in your life? |
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Shut down an office and let everyone go, for a former employer.
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| Tell us about your favorite hobby. |
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Golf, but I’m not very good, and movies (all genres).
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| What are you currently reading? What is your favorite book? |
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Currently reading: final draft of an upcoming book, Innovation to the Core, by Peter Skarzynski.
Favorite: The Firm, By John Grisham, I was finishing business school and many recruiters were offering a BMW as the signing bonus (if you haven’t read the book, the main character, played by Tom Cruise in the movie version, was given a BMW as his signing bonus).
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| Is there a particular place or thing you want to see? |
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The Restaurant at the End of the Universe.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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The Peddie School, to help make the highest quality secondary school education available to promising students.
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| If you weren't on the professional services career track, what would you be doing? |
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I’d be involved in the Fashion business.
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| What is the path that led you to Professional Services/Consulting? |
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My interests were very broad, and I couldn’t see myself locked into any one industry.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Learn how to say “no”. While being flexible and adaptive is important in service delivery, it’s important to know the boundaries.
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| David Maister |
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| Occupation |
| Author and Consultant |
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| First Car |
| I honestly can't remember. I'm not that into cars - I didn't learn to drive until I was 27 years old, and don't own a car today. I commute to work in airplanes! |
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| Favorite Restaurant |
| Why would I like restaurants when I'm married to Kathy? Check out her videos at STARTCOOKING.COM |
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| What are three things most people don't know about you? |
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1. For someone who has written 12 books (and another one on the way) and countless articles, I hate writing with a passion!
2. I have a collection of over 15,000 CDs.
3. I like the BeeGees.
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| What's been your greatest adventure in life? |
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Getting up every morning still believing that I can do what I do. I’m still waiting for the men in white coats to come and tap me on the shoulder and say “David, we know you’ve been faking it all these years.” When they come, I’ll go quietly! Until then, I’ll keep trying!
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| What's your best childhood memory? |
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When my American Aunt (I grew up in England) invited me to spend summers in New York - Oh, such riches all around!
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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My Mom or Dad - Both now gone - There are lots of things I never asked them about their lives when they were growing up. I wish I knew more about them and understood them more.
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| What's the hardest thing you've ever done in your life? |
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Resigned as a professor at the Harvard Business School to launch my consulting practice - Scary!!
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| Tell us about your favorite hobby. |
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Watching movies at home with my wife - more fulfilling and heart-warming than anything else I can think of.
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| What are you currently reading? What is your favorite book? |
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In this internet age, I no longer read books - I have lost the patience. I skim them now, just to keep up. I loved “The Fountainhead” by Ayn Rand
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| Is there a particular place or thing you want to see? |
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My next book (Strategy and the Fat Smoker) on the best-seller lists! (GRIN)
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Gerentology. We’re all living longer and more of us will need mental help when we age. (I’m 60!!!!)
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| If you weren't on the professional services career track, what would you be doing? |
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Teaching in a community college somewhere.
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| What is the path that led you to Professional Services/Consulting? |
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See my article “It’s Not How Good You Are, But How Much You Want It” on my website. It tells the whole personal story.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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Start working on your people skills. It’s all about understanding how people work and how they respond to you.
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| Kimberly Hopman |
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| Occupation |
| VP, Professional Services, Infor |
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| First Car |
| Datsun B210 |
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| Favorite Restaurant |
| MK's in Chicago, IL (Franklin Street) |
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| What are three things most people don't know about you? |
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- I was a cheerleader in high school
- I was put in a special “shy” class when I was in the first grade. (If you know me you would realize that whatever they did… it worked)
- I hate shopping. My husband picks out my clothes to buy.
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| What's been your greatest adventure in life? |
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Working at Commerce One. They were the top IPO in year 2000 and it was a truly amazing ride working for such a wildly successful company at that time.
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| What's your best childhood memory? |
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Camping with my family cross country and seeing the west coast.
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| If you could have a conversation with a person of your choice, past, present or future, who would that person be and why? |
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Bob Dylan. I believe he is the best song writer and he has met so many interesting people in his lifetime.
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| What's the hardest thing you've ever done in your life? |
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Leave my family and friends to move to San Francisco. It turned out to be the best thing I ever did as I met my husband there!
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| Tell us about your favorite hobby. |
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Crosswords and watching the Chicago Cubs.
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| What are you currently reading? What is your favorite book? |
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Favorite Book: A Prayer for Owen Meany by John Irving
Currently Reading: Atonement by Ian McEwan
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| Is there a particular place or thing you want to see? |
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I want to go on a safari in Africa… the kind where you see wild animals by day and have fine dining and cocktails by night. It is expensive… but I hear it is a blast.
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| If you could give $10,000 to a charity, what would that charity be and why? |
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Doctors without Borders. They support children medically in other countries that can’t afford to attend to them.
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| If you weren't on the professional services career track, what would you be doing? |
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I would be a disc jockey.
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| What is the path that led you to Professional Services/Consulting? |
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I found that my customer facing skills were much better than my programming skills.
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| What advice would you give to a recent graduate who just took a job in professional services? |
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- Find a ‘real’ mentor that is an experienced peer in the group that he/she will be working in.
- Learn the application, including familiarizing yourself with all the documentation that is available.
- Ask to be introduced to key ‘go-to’ people not only in the group he/she works but the groups he/she has to work with.
- Obtain samples of ‘quality’ work products similar to what he/she will be asked to produce.
- Ask the mentor and ‘go-to’ people to walk you through the procedures/processes you will need to understand to execute your work.
- Ask the mentor to find you opportunities to ‘shadow’ peers performing like-type work on other projects.
- When assigned to a project, read up about the customer’s business and if technical, learn their infrastructure.
- Ask questions.
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| Jay Rosenfeld |
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