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| Research |
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| The New Professional Service Maturity Model Benchmark Report |
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| Transitioning Technical Experts into Trusted Advisors Study
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| 2007 Professional Services Automation Survey |
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| AFAB is a Four-Letter Word |
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AFAB (A-fab) noun:
- a sale of “anything for a buck” in order to generate revenue and keep billable employees busy
- a business situation which can impede company growth, differentiation and/or profits
- in more mature firms, a symptom of lack of focus on specific product or service offerings
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| PSVillager Spotlight |
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Don Sloan
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| Occupation |
| Director, Professional Services TIBCO Software |
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| First Car |
| 73 LTD Brougham. It started with a screwdriver, only had shocks on the back, and the brakes were iffy. I loved that car. |
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| Favorite Restaurant |
Seafood: Legal Sea Foods, Boston
Date night: The Bay Tower Room Boston (awesome views)
Italian: Almost anything in the North End, Boston
Steakhouse - Chops, Atlanta (my new home town) |
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>>More about Don |
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