The New Services Maturity Model - A Roadmap For Achieving Services Excellence
INTRODUCTION
The technology professional services business is starting to mature. Signs that the industry has moved from “birth” to “adolescence” or even “adulthood” are everywhere. Gone are the days of the “ants” - Viant, and Scient, with huge market capitalization but limited profits.
73 LTD Brougham. It started with a screwdriver, only had shocks on the back, and the brakes were iffy. I loved that car.
Favorite Restaurant
Seafood: Legal Sea Foods, Boston
Date night: The Bay Tower Room Boston (awesome views)
Italian: Almost anything in the North End, Boston
Steakhouse - Chops, Atlanta (my new home town)
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