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Senior ERP Business Development/Account Management, Six Dimensions - San Ramon, CA

PSVillage Executive Breakfast Series for Professional Services Leaders

2009 Breakfast Dates and Locations TBA Soon!

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The New Professional Service Maturity Model Benchmark Report

Transitioning Technical Experts into Trusted Advisors Study

2007 Professional Services Automation Survey

2006 Services Automation Market Analysis

- David Maister

- M. M. Sathyanarayan

Voice of Village	More Articles	My Response



Be Wary of the Changing Expectations of Technical Experts

For organizations offering complex services and solutions, no one has more impact on getting and keeping customers than the technical expert.(1)

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Occupation

Director of Professional Services, Tideway Systems Inc

First Car

I wanted an Alpha Beta Spyder. I got a Honda Prelude which I named 'Cedes'.

Favorite Restaurant

Christopher's American Bar & Grill, Covent Garden, London. It wasn't about the food or the location; just a special moment for my wife and I.

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