'Knowledge Management for PSOs' Webinar

Abstract

This webinar recording, presented by Andrew Nash, SVP & GM, Consumer & Enterprise at GlobalLogic, is a primer on Knowledge Management in Professional Services Organizations. Andrew, a former Global Managing Partner for Deloitte Consulting, has extensive experience in developing KM for PSOs. In this presentation, Andrew discusses Knowledge Management as a core - not ancillary – process, with a focus on method, process, & templates; deliverables & artifacts; metrics & best practices; and learning & compliance.