Jeff Merrick

Occupation: Director, Professional Services, RightNow Technologies

First Car: 1976 Ford Mustang II (with a luggage rack)

Favorite Restaurant: Thep Phenom in San Francisco

What are three things most people don't know about you?

a).  Although I went to University of Montana I am a die hard Oregon Duck fan.
b).  I have a burning desire to take a trip around the world.
c).  I have always wanted to sail.

What's been your greatest adventure in life?

Traveling in Costa Rica for 2 months with no set agenda or plan.

What's your best childhood memory?

Spending endless weekends in Sunriver, or skiing, biking, and fishing.

What's the hardest thing you've ever done in your life?

Being laid off during the dot com bust was very difficult and coming to the realization that failure is sometimes out of your control.

Tell us about your favorite hobby.

Fly Fishing.  It is one of the few things in life that once I begin doing it, I block out all other thoughts and focus only on hooking that next fish.

What are you currently reading? What is your favorite book?

Currently Reading - Good to Great: Why Some Companies Make the Leap… and Others Don’t by Jim Collins
My favorite book is - Into the Wild by Jon Krakauer

Is there a particular place or thing you want to see?

An African Safari

If you could give $10,000 to a charity, what would that charity be and why?

Nature Conservancy.  Without the outdoors we would only have work.

If you weren't on the professional services career track, what would you be doing?

Running my own guide business that specializes in heli skiing in the winter and fly fishing in the summer.

What is the path that led you to Professional Services/Consulting?

My first job out of college was with Andersen Consulting.  Helping customers realize their goals was always something I found enjoyment in.

What advice would you give to a recent graduate who just took a job in professional services?

Be sure and take time to celebrate the successes because there is a lot of time spent solving problems.