Video Library

3 High-Impact Strategies to Increase Services Sales Within Your Existing Client Base

1:04 minutes

In this webinar, author and former Deloitte Partner, Michael McLaughlin, and Joe Longo, VP for PSVillage, share with you best practices for increasing services sales within your installed base....

by Michael McLaughlin, Joe Longo

tags: Webinarselling professional servicesincreasing services sales

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View member testimonials

“The PSVillage PS Industry Benchmark provides an excellent context to validate or compare assumptions based on a broad services community, and provides specific data elements to support key business decisions. As the year progresses, I will surely go to the benchmark results again, especially as we revise our strategic plan for next year and create a broader services roadmap.”

Debra Brucato

VP, Professional Services at ViryaNet
It's always so great to get together, meet new colleagues and reconnect with others. The opportunity to learn, exchange information and be with those who share so many of the same challenges is priceless.

Irene Lefton

VP Customer Success at Lastline
“I enjoy attending the PSVillage executive breakfasts. I always find the topics very relevant. It is one of the few places that I can sit and talk shop with others who have the same issues that I do, which helps to think through creative solutions.”

Sam Cicogna

Vice President of Professional Services at Thomson Reuters
"I get so much value from my PSVillage membership. I am always hunting down information on the web site, and the personal interaction with peers at the breakfast is great networking!"

Irene Lefton

VP Customer Success at Lastline
PSVillage has helped me form a network of Professional Services managers that I can share ideas with and exchange advice. The value of that can't be overstated.

Scott Snow

Vice President of Delivery for the Americas at Tradeshift
A growing community of like-minded professional services leaders sharing business challenges, experiences and best practices. Very worthwhile.

Roy Nicholson

Principal, Technical Strategy & Management at Grant Thornton
"I really enjoyed the Atlanta Executive Breakfast. The facilitators did a great job, and the dialogue was in the sweet spot for helping to solve some of the challenges I face today."

Brett Bertz

Director, Global Leader Cloud Services at Avaya
"PSVillage has proved to be an indispensable resource for both me and my division. Working with the PSVillage team is always a rewarding process."

Sig Lackner

Vice President, Customer Success at IntApp
“After I was hired to start a Software Services and Support group for a small, but growing software development company, I turned to PSVillage where my peers gave me some better organized ideas and also confirmed that many of the business processes I had implemented were right on track.”

Jeffrey Baldwin

Sr. Director, Services and Support at LiquidFrameworks, Inc.
"As a new member, I was overwhelmed with the great info that is shared and how relevant it is to my day-to-day job. It is great to see how others who face the same challenges I am facing are willing to share information, offer support and answer questions."

Eyal Maor

VP Professional Services at Glassbox Digital
The PSVillage team does a great job providing its members with a lot of useful information through their surveys.

Dave Randall

VP, Global Professional Services at SailPoint Technologies
Sharing information with peers who have similar experiences, challenges, and interesting solutions is extremely valuable. Thank you, PSVillage, for bringing us together!

Jan (Holman) Walsh

Director, Professional Services Application Development at Rocket Software
PSVillage has been instrumental in bringing together a community of PS executives that probably would never connect otherwise. They are providing a great service to the Professional Services industry.

Matt Rausenberger

Sr. Director, Professional Services at Return Path, Inc.
The PSVillage Benchmark is a simple, elegant, and powerful representation of PS metrics in a dashboard view. It gives you the ability to drill into information to provide deep intelligence for comparison and contrasting of your practice against others.

Chad Williams

Vice President, Professional Services at Castlight Health
"This was my first PSVillage breakfast and I was pleasantly surprised. Great topic and it was good to meet some like-minded people in a supportive environmentI (almost a therapy meeting!). Thanks for providing such a valuable service."

Dave Clark

Sr Director at Kalido
"The Atlanta breakfast meeting this morning was wonderful. I met some great people and already have a few follow-up meetings set. I have been raving to my co-workers about the information I get from the PSVillage site."

Tracey Brown

Principal, NA Technology Professional Services Leader at Mercer