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Always Know What Done Looks Like - Strategies for Keeping Your Team Focused on the End Game

59.49 minutes

In the complex business of professional services, it is sometimes more productive for us to get back to fundamental basics. Shane Anastasi, Vice President...

by Shane Anastasi, VP, Salesforce.com

tags: Improving team performanceprofessional services deliveryWebinar

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John Kim

Vice President at Data Meaning
It's always so great to get together, meet new colleagues and reconnect with others. The opportunity to learn, exchange information and be with those who share so many of the same challenges is priceless.

Irene Lefton

VP Customer Success at Lastline
PSVillage provides a great forum for open and honest dialogue about relevant topics with my peers.

Robert Armour

Vice President at Project Partners
"PSVillage is an excellent community of PS intellectuals. It's a wonderful platform to share best practices and opinions with peers, and to learn from the experiences of hands-on professionals working in the field. It serves as a medium for easy and broad communication in a very conducive environment."

Chakra Bokkisam

Vice President Professional Services at Verdasys, Inc.
“I enjoy attending the PSVillage executive breakfasts. I always find the topics very relevant. It is one of the few places that I can sit and talk shop with others who have the same issues that I do, which helps to think through creative solutions.”

Sam Cicogna

Vice President of Professional Services at Thomson Reuters
“The PSVillage PS Industry Benchmark provides an excellent context to validate or compare assumptions based on a broad services community, and provides specific data elements to support key business decisions. As the year progresses, I will surely go to the benchmark results again, especially as we revise our strategic plan for next year and create a broader services roadmap.”

Debra Brucato

VP, Professional Services at ViryaNet
"PSVillage is a great resource for the Professional Services executive community. The members are spot on, the topics timely and valuable and the community is managed very well. A must for all Professional Services Executives!"

Tom Minick

Managing Director at Catalyst Advisors
The executive breakfast topics are always on target for my level (VP of Professional Services) and the speakers are top rate. I always come away having learned something substantial that makes me better at what I do.

Scott Snow

Vice President of Delivery for the Americas at Tradeshift
"The PSVillage PS Benchmark is one of the most informative PS compensation benchmark studies I've seen. I'm currently working on a new variable compensation plan for my PS team and the ability to ensure that we are competitive across all roles is critical. It is particularly helpful to be able to filter the data in different ways to ensure that I'm comparing apples to apples."

Jeffrey Piper

Vice President and Chief Customer Officer at SpringCM
I’ve been attending the PSVillage Executive Breakfasts for nearly a decade. I never miss them because they present an invaluable opportunity to discuss current issues and challenges that I face with a group of my peers. I always enjoy the interactions and leave with new ideas that I’m able to use right away.

Keith McInish

Managing Director, Worldwide Professional Services at Rocket Software
The Professional Services executive meet-up you organized at Dreamforce was fantastic. There were so many people with great backgrounds. Another job well done!

Mary Nelson

Chief Delivery Officer at Alkami
"Thanks for creating this wonderful resource for PS folks. I have found the information and collateral to be very useful. Although I have been passively following the group for a while I recently joined as a premium member and am looking forward to being an integral part of the community."

Amol Saxena

Director, professional services at Actimize
Best way to learn is through the experience of others and the PS Breakfasts provide the best venue for PS practitioners.

Rohith Kori

Senior Director Services at Scientific Gaming
“I have found tremendous value in the local PSVillage executive breakfasts. The topics are very pertinent to what we have to deal with in the PS world. The speaker at the recent breakfast did an excellent job in covering a wide range of critical issues. Thank you for organizing this very valuable industry event.”

John Pabon

VP of Professional Services at Computerized Facility Integration
PSVillage continues to provide immense value. It’s a great network for sharing experiences and best practices. Keep up the great work!

Jerry Fain

Director Professional Services at Bronto
PSVillage has been instrumental in bringing together a community of PS executives that probably would never connect otherwise. They are providing a great service to the Professional Services industry.

Matt Rausenberger

Sr. Director, Professional Services at Return Path, Inc.